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Shea Homes - Trilogy

star-rating (147 reviews in all areas)

What Homeowners Have to Say About Shea Homes - Trilogy

Shea Homes - Trilogy has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes - Trilogy’s 147 homeowner reviews to learn why they are the right team to build your new home.

4.3 out of 5 stars
in all areas

star-rating

147 Reviews - 12 Communities

5 ★(81)

4 ★(41)

3 ★(14)

2 ★(3)

1 ★(8)

Quality 4.3

Trustworthiness 4.4

Value 4.1

Responsiveness 4.3

star-rating Shea Homes - Trilogy - The variety of floor plans was great and the Shea associate was

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Linda C.
  • Bonney Lake, WA
  • March 31, 2021

The variety of floor plans was great and the Shea associate was very knowledgeable and helpful. The design process was fun and the follow up was great. The team delivered on time and made the move-in smooth.

star-rating The follow up

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stuart G.
  • Indio, CA
  • March 26, 2021

I have a great experience with the follow up our Rep Ryan has been very responsive.

star-rating Shea Homes - Trilogy - Fantastic, very happy to be back !

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lori M.
  • Lake Frederick, VA
  • March 25, 2021

Fantastic, very happy to be back !

star-rating Shea Homes - Trilogy - Excellent quality of construction and finishes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel G.
  • Peoria, AZ
  • March 24, 2021

Excellent quality of construction and finishes

star-rating Shea Homes - Trilogy - This was my first experience buying a new house from a builder,

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gennady P.
  • Nipomo, CA
  • March 16, 2021

This was my first experience buying a new house from a builder, and they exceeded my expectations.

star-rating Love our new home and location

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tom M.
  • Denver, NC
  • March 09, 2021

House was delivered on time as stated several months prior. We were sent pictures and updates of the progress. Had virtual meetings with design teams and two on-site walkthroughs, as we lived hundreds of miles away at the time. There were a couple of issues when we moved in, but Shea took care of them right away. We love our new home and the location. ... More

star-rating They did what they said they were going to do and on time.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William I.
  • Orcutt, CA
  • March 03, 2021

It is very difficult to find a quality built home of 2000 square feet or more in California for under $750,000 but here at Rice Ranch, in a wonderful community, at home with nature we have found just that.

star-rating Shea Homes - Trilogy - Overall quality for a track home was excellent!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Raymond H.
  • Wickenburg, AZ
  • March 02, 2021

Overall quality for a track home was excellent!

star-rating Quality

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mary Beth A.
  • Denver, NC
  • March 02, 2021

The quality. Also, standard items such as 5” baseboards and other builders has that as an upgrade. The Twin Mills Club was the real sell for us as it is a place we will use a lot. From the pools, amphitheater, restaurant, demonstration kitchen, etc. love love love it. And the Freedom Boat Club is the icing on the cake. ... More

star-rating Good communication

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Timothy L.
  • Bonney Lake, WA
  • February 25, 2021

The sales, project management and customer care teams do a great job of making sure we're informed and in listening to and responding to our concerns.

star-rating A Extra Mile Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sidney J.
  • Rio Verde, AZ
  • February 23, 2021

The care and concern throughout the team layers. Each took the time to listen and understand our needs from the start of the process to our one month review. Even though the whole team is exceptional... Steve S. has truly made the Shea experience one that we will never forget. He really goes the extra mile for his customers. Thanks again ! ... More

star-rating Professionalism; everything about this experience has been positive.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Earl P.
  • Brentwood, CA
  • February 23, 2021

The pool at Shea Barcelona is too small. If it were 8-10 feet longer and maybe 1/2 foot deeper, it could be adequate. It must be the smallest pool in Calif. Security must be improved! Please finish those gates. Leave them open during daytime construction, but we do not feel as secure as we would like at night. Having raised these issues, you have nevertheless built a wonderful community and we very much look forward to spending our golden years there. ... More

star-rating Shea Homes - Trilogy - This is my second home purchase with Shea.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tina R.
  • Groveland, FL
  • February 23, 2021

This is my second home purchase with Shea. They build a quality home and stand behind their product.

star-rating Ease of purchasing the new home, impressed with the quality and amenities .

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Pamela C.
  • Las Vegas, NV
  • February 23, 2021

A quality product priced competitively.

star-rating Living my best life!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patricia H.
  • Brentwood, CA
  • February 23, 2021

My house was move in ready and could not have added another upgrade to make it perfect. Love the open space, the view and most importantly the quality in a Shea home.

star-rating Fantastic home buying experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thomas S.
  • Rio Verde, AZ
  • February 23, 2021

We are 2 months post move in and have nothing but great experiences to share regarding Shea. From the Sales process thru to construction, closing, move in, and post follow-up all experiences have been first class!

star-rating Virtual home buying experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mary H.
  • Wickenburg, AZ
  • February 17, 2021

Excellent experience! I ultimately bought my Shea home the virtual way! COVID-19 has changed many things for us all. After searching different Arizona areas and houses on line, I determined the Wickenburg Ranch development was a good fit. I love the terrain, the hills and mountains, the openness was extremely appealing! Gave me a sense of freedom.! Fortunately when I made contact with Shea homes for “move-in”ready homes, I was connected to Ted. Ted is a terrific person to work with. He conducted virtual tours multiple times on several homes of interest. I have to admit I procrastinated and missed opportunities. A few months later, I contacted Ted again and he helped me find a lovely home. Ted is an excellent resource and very patient. TaDa... .. I own a Shea home!! It is well built with modern design features and style! First time I actually saw my home was just before closing! My trust in Shea builders was on target! Thus far no problems or disappointments! How fortunate am I to have chosen a Shea built home! Also, the amenities and program offerings are impressive! I’m not a golfer but I enjoy the beauty of the landscape! Yup- I am happy camper!! Based on my experience, I highly recommend the purchase of a Shea built home!! ... More

star-rating Excellent Customer Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Teresa C.
  • Bonney Lake, WA
  • February 16, 2021

We appreciated the friendliness of everyone we have had contact with, and we were impressed by the timeline from start to finish. Even with COVID, weather issues, and a fire in the area that shut down all construction, the timeline was just one week off of the projected completion date. The home is beautiful, we love it! ... More

star-rating Closed on time

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bill C.
  • Denver, NC
  • February 04, 2021

There is a lot of modular design in the frame of the house so the walls are straight and true. The result is better fitting doors and windows and tighter house. Quality of the finishing details was excellent.

star-rating Teamwork and Timeliness

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Janet F.
  • Las Vegas, NV
  • January 12, 2021

Our experience with Shea has been very positive, from identifying the community, spending time talking with the design, build, sales and support members who gave us comprehensive information. The homes are high quality with plenty of upgrade options available. The location of our Trilogy location is fantastic: close to shopping, medical and services needed. Plus it’s close to highway arteries that make transit easy. ... More

star-rating Amazing Community

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Evander G.
  • Queen Creek, AZ
  • January 05, 2021

It was the easiest experience one could ask for. The staff was helpful from beginning to end. Actually, they are still hopeful even after the build was finished. Very friendly.

star-rating Location and home style

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dan R.
  • Queen Creek, AZ
  • January 05, 2021

The sales staff, Aimee in particular, was outstanding in their responsiveness and knowledge of the home, the design and the materials/finishes. The lot location is just what we wanted. Our primary difficulty in this purchase was dealing with the policies of Shea Mortgage. NOT the staff, they were really good at working with us. But taking several months to finalize the mortgage qualification process in our particular case was ridiculous. Especially in light of the fact we could easily of paid cash. But, it seems all of those "Hoops" were necessary for them to be able to immediately sell our mortgage after closing. To run the customer ragged as happened was really unnecessary. Had there not been an $8,000 incentive attached to obtaining the mortgage through Shea, I would have gone with my local lender and had it done in 30 days without the added stress and work required of me in providing documentation upon documentation. All that said, we love being a homeowner at Encanterra and look forward to many years of retirement living. ... More

star-rating Very pleased..

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Judith M.
  • Orcutt, CA
  • January 05, 2021

The building was carried on in a friendly and professional manner all through the process. We’re very pleased with the finished product and the follow-up is excellent.

star-rating Shea Homes - Trilogy - Everyone was very courteous and respectful.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jerry R.
  • Denver, NC
  • December 15, 2020

Everyone was very courteous and respectful.

star-rating Shea Homes - Trilogy - Good, well constructed home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alan B.
  • Denver, NC
  • December 08, 2020

Good, well constructed home. Great facilities (fitness center, boating, tennis etc. Lot's of stuff to do.

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