What Homeowners Have to Say About WCI in Fort Myers

Read the 11 homeowner reviews of WCI's new homes in the Fort Myers area. Fort Myers homeowners rated WCI an average 2.8 stars for the quality of their new homes and their commitment to customer service. You can read all of WCI’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

2.8 out of 5 stars
in the Fort Myers area

star-rating

11 Reviews - 2 Communities

5 ★(0)

4 ★(1)

3 ★(7)

2 ★(2)

1 ★(1)

Quality 3.2

Trustworthiness 2.8

Value 3.5

Responsiveness 2.7

star-rating Pelican Preserve - Prato

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Robert A.
  • Fort Myers, FL
  • March 17, 2020

Sales and closing was professional, pre-warranty work was tedious (poor communications and follow-up, warranty work (communications and response) is good. administrative (Castle) is average, property manager was rude. Overall, we are satisfied with the quality of the house and customer service. ... More

star-rating Difficult to get punch list items competed

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 2

  • Anonymous
  • Fort Myers, FL
  • November 24, 2019

Still waiting 6 months to get items from original punch list addressed. Warranty repairs and responsiveness very good. Sales extremely good and helpful throughout the process.

star-rating Rush to Settle

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • David S.
  • Fort Myers, FL
  • July 16, 2019

Final building experience was tarnished due to the rush of the builder to settle. Too many items were incomplete or in need of fixing when we were forced to settle. Too many people were forced to settle so that the builder could reach their quarter close goals. This resulted in the building team not being able to get things finished in time for settlement and even be stretched way too thin after settlement when we were trying to get things fixed that weren't done correctly. ... More

star-rating Pelican Preserve Palazzo III Condo (Bldg # 1)

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Fort Myers, FL
  • March 17, 2020

The 22 unit condo unit completed for occupancy in the Fall 2019. Our individual condo still has minor punch list items that need to be addressed - identified 11/2019. The turnover from Lennar/WCI on 01/2020 also have numerous building items that need to be addressed. Two units on our floor had premature equipment failures - Hot Water Heater leaked and had to be replaced, A/C Compressor failed and had to be replaced. Cosidering extended warranties on appliances and HVAC. Not the best quality used here. Chrome and bronze fixtures mixed together in both bathrooms - may have saved WCI money but looks bad - like you did not care. ... More

star-rating New home purchase

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 5

Responsiveness star-rating 2

  • Anonymous
  • Fort Myers, FL
  • July 12, 2019

The company has been difficult to work with, some workmanship was shoddy and response to correcting it has been poor, also sales pressure to close prematurely caused multiple issues with workmanship, which have not been corrected despite promises to do so. Sales were not very honest with us towards closing. Do not feel pressured to close early if the house is not ready even if they promise t correct ... More

star-rating Average

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Mario N.
  • Fort Myers, FL
  • July 30, 2019

The bright light has been the warranty work. Suzanne does a good job. She is responsive and follows through

star-rating REVIEW RESPONSIVENESS

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 4

  • Anonymous
  • Fort Myers, FL
  • July 10, 2019

SUZANNE GOT EVERYTHING TAKEN CARE WHEN ASKED IN A VERY TIMELY MANNER, WE HAVE HOWEVER ASKED FOR GAGAGE FLOOR TO BE REPAIRED THRU OUR JOB FOREMAN AND STILL HAS NOT BEEN COMPLETED, WILL NOW NOT RETURN TO THERE UNTIL SEPTEMBER 2019

star-rating Generally good quality but finishing touches are seriously lacking

Quality star-rating 4

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • William C.
  • Fort Myers, FL
  • November 21, 2019

Haven't been able to have any issue fixed and it's been almost six months. Never available when we are there. I heard things may get fixed once they finish all the new construction.

star-rating Mixed bag

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 3

  • Brian L.
  • Fort Myers, FL
  • July 10, 2019

Great neighborhood. Building experience was not worth the problems. Two months late at least. The loan experience was not competitive with my other options but no choice. If I had to do it again I’d buy a resale.

star-rating Issues

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 4

  • Gloria M.
  • Fort Myers, FL
  • August 01, 2019

pool pump put 3 feet from lanai. very noisy!!! looks ugly!!! will never be able to sit out in morning to enjoy the quiet. Never informed of electric box in front of house. an eye sore. I could go on and on. I doubt it will make a difference. On a good note , Your customer service reps have been accommodating. ... More

star-rating Nerve racking

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Reba S.
  • Fort Myers, FL
  • July 09, 2019

The house was not finished when I had to close. Over 4 months later still waiting. Be sure you dont close until all the punch list is complete. Every house like mine was done differently. Plugs are placed randomly, water faucets on the outside ..some have 2, some have three faucets. A lot a variations within the same model. ... More