Centex Homes

star-rating (808 reviews in all areas)

What Homeowners Have to Say About Centex Homes in Orlando

Read the 59 homeowner reviews of Centex Homes's new homes in the Orlando area. Orlando homeowners rated Centex Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.4 out of 5 stars
in the Orlando area

star-rating

59 Reviews - 3 Communities

5 ★(36)

4 ★(11)

3 ★(9)

2 ★(2)

1 ★(1)

Quality 4.1

Trustworthiness 4.4

Value 4.3

Responsiveness 4

star-rating Very professional

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Kissimmee, FL
  • December 01, 2020

Too many details issues with finishing

star-rating Centex Homes - I would say the house was not done with the best quality.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Juan A.
  • Kissimmee, FL
  • October 22, 2020

I would say the house was not done with the best quality. There have been things that have been repaired since the move in. Sloppy work at times.

star-rating Just okay!!!

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Shannon L.
  • Kissimmee, FL
  • July 21, 2020

Average!

star-rating Centex Homes - Love the house but the small issues do not get resolved and when

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 1

  • Johnathan W.
  • Saint Cloud, FL
  • November 19, 2019

Love the house but the small issues do not get resolved and when they do finally get resolved something else gets messed up or it doesn’t get done right

star-rating Centex Homes - Everything was great until the last week of the home being finished,

Quality star-rating 3

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 2

  • Maraliz M.
  • Kissimmee, FL
  • February 02, 2021

Everything was great until the last week of the home being finished, a lot of unfinished areas and not inspected properly. Will never buy Pulte/Centex again, will be selling in the next 2 yrs or so.

star-rating Lots of issues

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 5

Responsiveness star-rating 1

  • Stephanie M.
  • Saint Cloud, FL
  • February 11, 2020

Had lots of issues from walls being crooked, to deadlines not being met for final list of things to be fixed. Buyer beware make sure everything is finished before you close.

star-rating Surprised

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 1

  • Saul B.
  • Kissimmee, FL
  • February 11, 2020

Tried several times to speak with Field manager and got no attention.Really surprised that no one pays attention to home buyer

Centex Homes responded:
This is incredibly disappointing to hear as we definitely value you and your opinion. We would like to learn more about this situation and would appreciate if you could email socialcare@pultegroup.com with some more information so we can be in touch. Thank you for taking the time to leave a review. ^Abby centexhomes ... More

star-rating Expectations

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Felix L.
  • Kissimmee, FL
  • March 03, 2021

My honest overall experience has not been the best and definitely had room for improvement from day one of my experience. I experienced poor customer service not from all but a few. Believing Centex and Pulte are linked I had a fair share of issue with Pulte as well . As far as the overall build and structure of the home , at a glance all is beautiful but once you start “living” you start to notice a lot unnecessary flaws. I understand some issues with the walls will happen due to the setting of the home but there were many drywall and paint issues, along with chips to bathroom countertop, discolored grout, issue with staircase, ac vent leak less then a week into the home, and above all no insulation in the attic . Yes some issues have been corrected in a timely matter others are still pending. I can only hope the company will hold up their reputation and correct the flaws in the construction in a timely manner. ... More

Centex Homes responded:
Thank you for taking the time to outline your experience although we are disappointed to hear that you are dealing with unresolved concerns in your new home. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AH centexhomes ... More

star-rating My feedback is base on the current status of the poor service since I signed - purchased the house, currently know one has come to correct the construction errors and defects after termination of the construction the company have not be to the standards

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • VICTOR P.
  • Kissimmee, FL
  • July 08, 2020

The company Centex-Pulte have not prioritizing the current owner on the sub division East Lake Preserve we poor customer service in accordance with their own contract they have felt to demonstrate trust among the customers who all ready purchase a house they only worry to continue their sell - money and revenue with house warranty attendance. The company has not live by their own standards and mission of customer service went warranty of the house come in place. ... More

Centex Homes responded:
We are so sorry to hear that we did not deliver excellent customer service and you are having a difficult time getting your warranty concerns addressed. We would like to make leadership aware of your concerns and work with you to make things right. In order to do so, please email customersupport@pultegroup.com with some additional information regarding your experience. Thank you. ^AS centexhomes ... More