Centex Homes

star-rating (739 reviews in all areas)

What Homeowners Have to Say About Centex Homes

Centex Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes’s 739 homeowner reviews to learn why they are the right team to build your new home.

4.2 out of 5 stars
in all areas

star-rating

739 Reviews - 72 Communities

5 ★(423)

4 ★(152)

3 ★(88)

2 ★(43)

1 ★(33)

Quality 4.1

Trustworthiness 4.2

Value 4.3

Responsiveness 4.1

star-rating Vance Home

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Shannon V.
  • Polk City, FL
  • May 09, 2019

Our Home is Awesome

star-rating Centex Homes - Good overall.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • Fresno, CA
  • April 19, 2019

Good overall. But there were little details that could have been better.

star-rating Centex Homes - Good experience, the office personnel were a little sketchy and

Quality star-rating 4

Trustworthiness star-rating 2

Value star-rating 5

Responsiveness star-rating 5

  • James D.
  • Conroe, TX
  • December 08, 2020

Good experience, the office personnel were a little sketchy and oftentimes lied to me about submitting my paperwork but afterwards it was a better experience.

star-rating Centex Homes - Good quality homes and great experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jessica E.
  • Tampa, FL
  • December 02, 2020

Good quality homes and great experience

star-rating Honesty and response

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Carlos A.
  • Polk City, FL
  • October 28, 2020

From beginning to end it was clear communication. We were worried since the effects of the Pandemic started 2 months after we began process and construction. But Pulte/Centex kept working and in touch, week by week and providing updates on the build of our home. There was a lot of document request, which is part of, but when it came to the day of signing, it went smooth. Very grateful about everyone that works and worked with and for us. Enjoying every day and moment of our home and looking forward to the many memories that will happen in it. ... More

star-rating Good People/Home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • SAN ANTONIO, TX
  • September 08, 2020

I would highly recommend our community and homes. Although I will highly discourage anyone from using Pulte Mortgage. In my experience very unprofessional and rude. Other than mortgage company everything else is great.

star-rating New home thoughts

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Daniel B.
  • Durham, NC
  • August 12, 2020

Love the community, friendly neighbors, quiet neighborhood

star-rating Great neighborhood, Beautiful Home, Questionable Follow Through

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Ryan D.
  • SPRING HILL, FL
  • January 24, 2020

Home is gorgeous. We love the neighborhood and we love the location of the house. For the most part we were very happy with the build process. There were some questionable encounters after closing and a couple prior to closing though. Home was beautiful at completion. Lots of little issues since moving in... Granite was gouged and missing chunk... Drains not draining and were promised that would be fixed without going through warranty.... It wasn't. Air vent is not sitting flush with the ceiling and that was noticed prior to closing and never fixed. 2-door garage door was broken and we couldn't use it entire first month we lived there. Electrical we have had some major issues. Tons of breakers tripping, nearly every LED in house is messed up.... This was also caught before closing and not fixed. We have gone through warranty where we were told they would have contractors out by Jan 3 to have everything fixed. It is now 24th and we haven't had one contractor come out at all and the other two issues still aren't fixed. Overall nothing that we found to be negative would cause us not to go with this builder again. Our issues are being fixed at no cost, but very slowly. I would recommend Centex. ... More

star-rating Centex Homes - I purchased the Hewitt plan in one of the new subdivisions so

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Stanley F.
  • Houston, TX
  • December 13, 2019

I purchased the Hewitt plan in one of the new subdivisions so had to wait for the building to start and once it started it was on. I was over almost everyday and was Impressed with the work site it was busy during work hours and clean like there was no work going on in the evenings. The workmanship and materials are great along with the price of the home, I never thought that I would purchase a Centex home but I did and I love my home. Working with Centex has been the best home buying experience I have had from beginning to the end. ... More

star-rating Easy Home Buying Experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Karina L.
  • SAN ANTONIO, TX
  • October 29, 2019

my Centex home is awesome! They build was on time and 2 months into my move and I have zero problems.

star-rating Centex Homes - overall the buying experience was pleasant

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Francy O.
  • Tampa, FL
  • July 17, 2019

overall the buying experience was pleasant

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Catherine M.
  • Riverview, FL
  • June 25, 2019

Working with design center could have been better. On two occasions we had to pay for their mistakes. Working with our lead builder John F. Was great. He really made experience go smooth and we was able to trust him. Overall great experience.

star-rating Centex Homes - Very good everything, the staff is very friendly

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Amis A.
  • Houston, TX
  • January 06, 2021

Very good everything, the staff is very friendly

star-rating Satisfied Homeowner

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Denise M.
  • Conway, SC
  • December 01, 2020

I am so happy that we decided to go with Centex homes. Enjoyable experience.

star-rating Great experience but only until before you close.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 2

  • Jasmine W.
  • Johns Island, SC
  • December 01, 2020

We had a great experience with everyone we worked with and everything was on time and communicated. We have had a handful of issues in our home and we are still waiting to hear back. We have water damage on our window sill, one of our windows need to be replaced, and also our bottom lock to one of our doors does not match our key. Everything else has been great though. ... More

star-rating Crack in ceiling from settling.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 1

  • Corey C.
  • Forney, TX
  • December 11, 2019

Have a 4 foot crack in the ceiling. I've contacted the builder rep and the sales manager is aware. The crack appeared on 11-15-19 it is now 12-11-19 and still no one has came by to look at to get it repaired.

star-rating Centex Homes - The overall process was smooth and great, we received updates

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 1

  • Eliza M.
  • Houston, TX
  • January 07, 2021

The overall process was smooth and great, we received updates and communication was open. There is small issues we noticed after moving in that have yet to be resolved. We have not had anyone “checking” in on these issues.

star-rating Tracy

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Josefina S.
  • Kissimmee, FL
  • November 10, 2020

She handled our approval process with excellence!!!! Was very professional and passionate about helping us!!!!

star-rating Centex Homes - Please is wonderful great environment with neighbors.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Ismael B.
  • Fuquay Varina, NC
  • October 20, 2020

Please is wonderful great environment with neighbors. Concerned about to dark at night time, not enough light to walk around. The response to resolve issues with the house not great. Need to follow up frequently to have my repairs done.

star-rating Centex Homes - Not happy with the responses to issues that I have had since

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Michelle K.
  • Summerville, SC
  • January 06, 2021

Not happy with the responses to issues that I have had since moving into my home

star-rating Smooth process, Great built

Quality star-rating 5

Trustworthiness star-rating 0

Value star-rating 5

Responsiveness star-rating 0

  • Julio G.
  • Austin, TX
  • June 03, 2020

The process of building our home was so smooth, if we ever had any request they would respond and act of them fast. they made sure we were happy with how our home was being built and they explained the whole process. They also completed it in the timeline they had told us. Really pleased with the whole process and Home. ... More

star-rating Michael our sales agent was great. He was always very responsive to my emails. Also any questions I had we’re answered in a timely manner.

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Debra V.
  • Clermont, FL
  • December 01, 2020

Michael our sales agent was awesome. He was very attentive. He was always available to answer any of my questions or concerns. He was very knowledgeable about the process of if paper work or anything else I had questions about. As for the warranty issues the service is very poor, the walk through was only done with Joe not David. I am very disappointed with area. Many things that I asked to have done before I moved in were not done. If anyone would to call me , I would be happy to go over the whole CD process. ... More

star-rating Terrible company policies and responces

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Robert R.
  • SPRING HILL, FL
  • September 18, 2019

Good luck getting problems resolved with Centex

star-rating My builders were so helpful!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Amany E.
  • Houston, TX
  • November 08, 2020

I lowered the overall homebuilding experience for two reasons 1. The close date was pushed due to water tap issues and it wasn't explained that there would be issues. 2. I purchased a spec home that hadn't started vertical construction and Michele our sales agent stated that we were unable to make any changes to options in the home. We had to get special permission from management to add a smart home package, but I don't understand why that should've needed permission. A hassle in the sales process. Dusty, Brad, and Michele were EXCELLENT and very helpful throughout the process. Dusty was so accommodating and went above and beyond to help us out. Brad was knowledgeable and did his part in giving us bi-weekly check-ups. Michele also made sure to keep in contact with us throughout. ... More

star-rating Exceptional management and customer service, good quality

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Houston, TX
  • December 22, 2020

We had a great experience with management on all levels from sales to construction to warranty. The quality is good with minor craftsmanship concerns that are readily addressed by warranty. Overall we love our new home and look forward to growing our family in this neighborhood. ... More