Centex Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes’s 739 homeowner reviews to learn why they are the right team to build your new home.
4.2 out of 5 stars
in all areas
739 Reviews - 72 Communities
5 ★(423)
4 ★(152)
3 ★(88)
2 ★(43)
1 ★(33)
Quality 4.1
Trustworthiness 4.2
Value 4.3
Responsiveness 4.1
star-rating The building team was responsive and very helpful throughout every aspect of the process.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Very responsive and helpful team. Love my new home!
star-rating Knowledge
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Process is very thorough. However, ask questions about everything. We were not made aware of a garage extension or that the lanai can be extended. We were also unaware that when building a pool it does not include a hand rail like the model home. Every upgrade costs $. All in all, great people to work with from sales to project manager to warranty people. It was a great experience and we live the area! ... More
star-rating Centex Homes - Good service
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Good service
star-rating I had a Great Experience-
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I had a great experience - any issues I had during the build or after closing has been addressed.
star-rating Centex Homes - We had several issues concerning our side & rear yards regarding
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
We had several issues concerning our side & rear yards regarding the landscaping, drainage, etc. These issues go back to the week of March 13th, when we walked our property w/Justin since Chaz was out for Covid-19 quarantine. As of last week, we met w/Chaz & Baytree Landscaping & hope our yard issues can be resolved this week per Chaz & Baytree. ... More
star-rating What you would expect
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Like any new build the house was near perfect, with a few minor issues (two pieces of hardwood not set correctly, garage door dented, minor plaster spots that needed cleaning). I requested them fixed and had them all handled within a week of notifying them. Minor stuff like that is almost unavoidable as quickly and they build these houses. So far very happy with the home and with the response from the few minor issues I submitted to be repaired. The only reason I'm not giving 5 stars for the whole home buying experience is because I went through Pulte mortgage, and sadly it was just issue after issue with the entire process for no reason at all. ... More
star-rating Good Experience Overall
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great location in the RTP Area (North Carolina). Closing was delayed by 2 months, Building process was rushed. Fortunately the Field Manager Duane has been very helpful in addressing the issues.
star-rating Centex homes - positive experience
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Centex is a good builder. We had a very good experience. The field manager was very good with his responses.
star-rating Excellent customer service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Rep went above and beyond to make sure we had everything finished & complete to our satisfaction.
star-rating Great Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Great experience, but I will say the response time and communication was slightly confusing. thankfully we closed and all went well in the end!
star-rating Great home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great but built too quick
star-rating I’m pleased to have found my Centex home.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
When I found my home, it wasn’t finished so I got choose my flooring and cabinet colors and associated trim finish. My agents were helpful throughout the whole process. I love my Centex home.
star-rating Satisfied Customer Ratings
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
As a homebuyer of Centex homes, I was satisfied with the work of the builder. I had a third party inspector and the builder’s findings matched my third party inspection results. Had a strong peace of mind throughout the entire build process.
star-rating Donna MG
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I love my Centex home, it is everything I had hoped for. So far no major issues.
star-rating We love our new home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Construction manager, design consultant, and salesperson were on top of everything during the process. We love our new home and it was completed well within the timeframe that was promised. Our only complaint would be that the house was not completely clean at closing. Lots of drywall dust left around and the floors looked streaky. ... More
star-rating Barbara Price
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
Barbara kept us informed during the building process. She made the experience great.
star-rating Warm and Friendly
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
I was greeted by kind and personable employees at every turn. I felt confident that I was in good hands the whole way through.
star-rating Centex Homes - Very happy with our first home!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Very happy with our first home!
star-rating Centex Homes - Our home is beautiful!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Our home is beautiful!
star-rating Centex Homes - Overall great experience and service.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 4
Overall great experience and service.
star-rating Loved that they explained everything to me in the building process and kept an open line of communication.
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
Builder is great and you get a great value for the price! Have several options to meet your needs.
star-rating Great value, a few isolated issues
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
Overall, the value of the home is great. It's a starter home but you get what you pay for and we are happy to be in it. We have had a few issues along the way where the options weren't laid out to us and we would have done some things differently. If I were to do it again, I'd buy with Centex but I'd make sure I asked about every little thing possible instead of trusting them to take me through it all. ... More
star-rating Great house and top quality with one exception
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Everything about my build was AWESOME! I loved every step, right up until the end. I went in to do some tape for drywall issues and then again... And again. Closed on the house and that afternoon drywallers came back because they missed spots that I had taped 10 times before. I talked with my neighbors and all of them seem to have the same feelings that the drywall is poor quality. I took one star off quality and value because of the poor drywall. The drywall is the finished surface indoors and seeing blemishes, bubbles, lines, divots, etc bring down the perceived value. ... More
star-rating Good Home Build
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
It had been 2 months since we moved in a new home. We are happy with our home at this moment. Thanks.
star-rating Good price for the area.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
For a suburban home lot it isn't bad. I cant help but think could could more out of my money by just custom building slightly further out of town. It is a tract home so quality is pretty good for the most part but there Is definitely signs of going fast. They did a decent job for drainage on the whole community but they should have still put more thought into it because they definitely went the cheap route. ... More