Centex Homes

star-rating (739 reviews in all areas)

What Homeowners Have to Say About Centex Homes

Centex Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes’s 739 homeowner reviews to learn why they are the right team to build your new home.

4.2 out of 5 stars
in all areas

star-rating

739 Reviews - 71 Communities

5 ★(423)

4 ★(152)

3 ★(88)

2 ★(43)

1 ★(33)

Quality 4.1

Trustworthiness 4.2

Value 4.3

Responsiveness 4.1

star-rating Centex Homes - Overall im satisfied.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Charis D.
  • Houston, TX
  • January 15, 2020

Overall im satisfied.

star-rating Mostly Good

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 2

  • Tamara F.
  • Fort Worth, TX
  • December 11, 2019

We love our home and know that there are growing pains with any new home/car/etc. However, when it's been almost a month since the 30 day inspection and things still haven't been taken care of, I'd say the after care is seriously lacking. The buying experience was awesome! The builder before hand was awesome. It was after that we've had a few issues. Everyone we'd dealt with has been wonderful! Just not as responsive to problems as I would like. ... More

star-rating Centex Homes - Could use some work on the response time when requesting a work

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Sean M.
  • Clermont, FL
  • December 04, 2019

Could use some work on the response time when requesting a work order

star-rating Do Overs

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • William B.
  • North Port, FL
  • October 02, 2019

Poor workmanship leads to do overs...do it right 1st time..workers need closer supervision.. Job site supervisor did all they could too control the situations... Do over is not restricted to 1 area. It’s in dry wall , paint, electric, brick work, landscape etc.. However, when noted corrective action is taken.. ... More

star-rating I’m happy I was able to buy this house

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 3

  • Salvador P.
  • SAN ANTONIO, TX
  • August 07, 2019

Just make sure everything you want gets done on time

star-rating Centex Homes - Good home for the price

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Nicholas M.
  • NEW BRAUNFELS, TX
  • July 31, 2019

Good home for the price

star-rating New Home Away from Home

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Riverview, FL
  • April 10, 2019

Although my field manager during this project was excellent! I feel some stuff should be done by the builder to guarantee their homes and property. I feel their sales team lacked assistance during my built and I wasnt even given a tour of the facility which made me almost rethink my purchase... overall my home is awesome with some minor issues and I hope the warranty can commit to fixing asap besides that its a beautiful home!!! ... More

star-rating Customer service and site managers where great! Some of the contractors could have done better. They seemed to be in a hurry, thus leaving items incorrectly done.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 4

  • Gladys M.
  • Lebanon, TN
  • January 11, 2021

You can expect customer service and site managers to be great, but some of the contractors are out to make the most they can in as little time as they can. Things will have to be redone or fixed . We still have things that need to be redone or fixed properly. ... More

star-rating Customer Service

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Edward G.
  • Wesley Chapel, FL
  • January 07, 2021

Customer Service is awesome but the subcontractors work is subpar. (1) The sod was laid in a very sloppy manner, there are several sizes of gaps between patches. Now I have to pay to properly re-sod their sloppiness. (2) The front door was not properly sealed, you can see daylight when closed, you can feel the draft and that is after it was supposed to be fixed. (3) I have a problem with two of the breakers, they turn off for no reason and after two months I am still waiting for a call back from the warranty department. These are the things that give me buyers remorse because the customer service and attention was great up to closing. ... More

star-rating Enjoy the house, not some of the people involved

Quality star-rating 4

Trustworthiness star-rating 2

Value star-rating 5

Responsiveness star-rating 2

  • Mark C.
  • Leland, NC
  • July 17, 2020

We realize that a newly built house (fast tracked) there are always some problems which are tracked through a punch out list. This is ongoing, as it should be. Several individuals during the purchase of the property have been extremely helpful, and at times now are still a dependable resource. This is not our first house purchase and we expected a more transparent information process, deficiencies are noted and sent up through the proper channels. The problem is the lack of communication from the Project Manager; deficiencies are noted and the Myrtle Beach office tracks and sends a follow up email, but we cannot receive a timeline as to when these repairs are to be made, some have and we are grateful but others are still pending. The biggest cost in time and resources has been an incomplete back yard, this has cost us over $2000.00 and many man hours to take an area from downed trees and stumps to what it is now and should have been completed prior to our move in date. This started with the hiring of a certified surveyor to accurately mark our property lines; prior to our installation of an HOA approved fence. Since the purchased lawn irrigation system was not completed to the property lines, this also has been noted to the Myrtle Beach Office. The ratings given for Trustworthiness and Responsiveness to issues reflect our frustration(s) with the first few months in our new home. I hope that this review enlightens you to our problems; it would be foolish to think that we are the only homeowners experiencing these problems. ... More

star-rating Great before the sale, not so much afterwards

Quality star-rating 5

Trustworthiness star-rating 2

Value star-rating 5

Responsiveness star-rating 1

  • Morris E.
  • NEW BRAUNFELS, TX
  • July 14, 2020

The sales process was outstanding and both the sales representative and construction manager were friendly, efficient and responsive. I love the home and the neighborhood. The customer service after the sale has been anything but good. I had a major plumbing issue almost immediately after move in. My yard was dug up and almost 3 weeks later it is still a wreck and I can't get anyone from the customer service department to communicate with me as to when the landscaping will be repaired. ... More

star-rating They're ok

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Columbia, TN
  • June 17, 2020

We have had many problems with the water heater, flooding/water entering the house, screws popping out, and siding coming undone.

star-rating Building was great but warranty sucks

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 5

Responsiveness star-rating 3

  • Edwin G.
  • Polk City, FL
  • May 26, 2020

Our building manager Ed Romero was absolutely amazing. He always made us feel like top priority even though he also managed other houses. Warranty team is a different story.

star-rating They were easy to work with

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Richard M.
  • North Port, FL
  • December 13, 2020

The appliances, even the upgraded appliances are terrible. We have had problems with all but the dishwasher. In the most simplest terms the appliances are crap.

star-rating Centex Homes - The whole process was very methodical.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 2

  • Nii B.
  • Westerville, OH
  • December 01, 2020

The whole process was very methodical... I liked it!

star-rating Sod and other repairs

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 1

  • John K.
  • Louisville, KY
  • August 12, 2020

Still no sod, living around mud, apart continually being promised it will happen, "next week", for 2 months now. Not responsive to other small issues, got attitude instead of results.

star-rating Average Experience

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 2

  • Alissa W.
  • Shelbyville, KY
  • June 26, 2019

Centex Homes makes it easy to get into a house. Our Saleswoman was extremely knowledgeable and helpful. The construction manager was less helpful and we had an overall sour experience towards the end of the process. We love our home - still has open issues waiting to be addressed but overall we were glad to have the home. ... More

star-rating Not impressed with workmanship !!

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 2

Responsiveness star-rating 4

  • Brian C.
  • Columbia, TN
  • May 29, 2019

I’ve lived in this house less than a month and have already had siding literally fall off, doors don’t shut properly , paint job was horrendous , caulking was horrendous , toilets are loose, garbage disposal needed serviced, nail pops and cracks everywhere ! ... More

star-rating John island home

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Sharon M.
  • Johns Island, SC
  • April 19, 2019

I think the experience was good overall.

star-rating Centex Homes - Construction was adequate paint jobs can be improved.

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Chris R.
  • Davenport, FL
  • December 01, 2020

Construction was adequate paint jobs can be improved.

star-rating Centex Homes - Its hard to get in touch with them specially on small issues

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 1

  • Anonymous
  • Fort Worth, TX
  • November 10, 2020

Its hard to get in touch with them specially on small issues

star-rating Centex Homes - Buying a home with Centex was a rocky experience.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 1

  • Freyja E.
  • NEW BRAUNFELS, TX
  • November 04, 2020

Buying a home with Centex was a rocky experience. We had some chaos with the closing date, but the construction supervisor was not ready for the final walk through. After closing there was still deficiencies with our home that had not been corrected. We tried to work with the construction supervisor to get the outstanding deficiencies addressed, but after two weeks we gave up since it was clearly apparent we couldnt trust him to do his job. Additionally, the sod that was used on our lawn was infested with army worm eggs which we didnt find out till two weeks after we moved in. We had to pay for emergency pest control to save our lawn as the infestation was so severe it looked like our lawn was moving for an entire day. Overall, while we are pleased with our home now, we have been very frustrated with everything over the past few months. ... More

star-rating Closed in June and still trying to get items corrected or repaired

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Ann W.
  • Leland, NC
  • September 10, 2020

Paid almost 300kfor my home for shotty workmanship, from wood trim to painting, no pride work was taken by your contractors, just rushing to get job done

star-rating Great value But difficult Deal with the building process

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 5

Responsiveness star-rating 1

  • Andrew A.
  • Louisville, KY
  • May 15, 2019

Home took a year to build. Contractors made mistakes during the building process. Most of the issues are fixed. Still have a few more things to be done. Building a home is always Stressful. The amount of square footage you get for the price is well worth The amount of square footage you get for the price is well worth it a ... More

star-rating Centex Homes - Been in the house a month and have found multiple repair issues.

Quality star-rating 1

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 1

  • Alberto M.
  • Westerville, OH
  • December 01, 2020

Been in the house a month and have found multiple repair issues.