What Homeowners Have to Say About Century Communities

Things are generally OK.

Century Communities responded:
Han- if you need anything feel free to reach out to us.

There were minor issues when I moved in but the response time for each issue was amazing.

Century Communities responded:
Thank you Brian- Enjoy your home.

Everyone throughout the purchase process was friendly and helpful and proactive. We weren't involved in the design, but appreciated all the honesty and help from everyone. Warranty service has been a little slow, but after sending an email directly, we received great, prompt responses. ... More

Century Communities responded:
Thank you for sharing.

The process of finding the right home for me was seamless with the help of my Century Communities salesperson. She was very knowledgeable friendly and honest. I was presented with options that fit perfectly with my moving schedule. My new residence is nice and has all the amenities, my expectations were exceeded. The quality of the construction is good. The initial fix items were taken care of and I was accommodated by the site Foreman. There are a few outstanding items that still need to be addressed. I’m sure they will be taken care of. Overall, my new residence is exactly what I wanted and needed. The floor plan is awesome, and the overall design and finishing’s are very nice and stylish. Century communities and its people deserve a 4.5 out of 5 stars. ... More

Century Communities responded:
Scott,
Here at Century the teams strive to make your home delivery and experience the most memorible as it can be. Thank you for sharing.

The ventilations are loud .

Century Communities responded:
Robert,
Your post is appreciated! Homeowner feedback is important to us! I will have a customer relations team member reach out to you regarding your concern.

The CS Manager in Sales was great. There was never a time when an email or call was not returned within 24-48 hours. I loved the who buying process, although a bit challenging for me as a new homeowner and in the process of a divorce, the team was great and responsive. ... More

Century Communities responded:
Team work makes the dream work. Antonia, thank you sharing how great the service has been.

Happy and enjoying our new home and the community is beautiful, clean and enjoyable club house, golf club with good events put up by lifestyle committee

Whisper Point is a very nice neighborhood for all ages. There is a good variety of home models from which o choose with a long list of extras to customize to your own taste. The staff is friendly and all warranty work has been completed in a satisfactory manner. We love our homes layout and hope that others buyers will feel the same. Thank you to Century Communities. ... More

Century Communities responded:
John,

Thank for the kind and warm response. We appreciate it.

Great service

Century Communities responded:
Thank you for letting us know.

My sales associate, Randy, and project manager, Brian, were both amazing!!! Responsive, professional and great communicators. I was very pleased throughout the whole purchasing process. My only complaint has been trying to get ahold of the "community manager", Chance, since closing. I had some HOA questions. He has yet to respond to any of my inquires. ... More

Century Communities responded:
Heidi, we will be sure to share your uplifting comments to Randy and Brian. We are all about positivity. As for the community manager, we will jump on this Monday and ensure someone reaches out to you. If you don't hear back, contact Laura Adame (Laura.adame@centurycommunities.com) and she'll help push things along. Thanks again, Heidi! ... More

Century Communities did a wonderful job with the design and style of my new home. My house was built beautifully and the builders have been amazing at getting back to me as needed in a timely manner. Now that I live in my new home the only thing I wish I had is more storage and a larger garage. Then again I bought the house knowing what I was getting. Ha!! Thank you Century Communities. ... More

Century Communities responded:
You're awesome for taking the time to provide feedback. Wish we got your name; would be fantastic to thank you personally. Thanks for trusting the Oak Street team! ... More

Awesome team to work with! Very happy with our new home

Century Communities responded:
Much appreciated, Edward!

Fantastic home, I love it. However I moved in November 22, 2019 and still waiting on several fixes.

Century Communities responded:
Deborah- Please submit a warranty ticket at www.centurycommunities.com. We want to make sure all your concerns are addressed.

I had a good experience in my new home building process. Some minor hiccups, not touch up paint when I moved in.

Century Communities responded:
Lindsay -

Good to hear about your experience. As for the paint touch up kit, go to www.centurycommunities.com at the top of the page there is a tab for homeowners. click it and fill out a request and ask for your paint touch up kit. ... More

Beautiful home . Based on the money I spent I would have liked to have more back yard and more driveway .

Century Communities responded:
LeChanda,
Feedback from our valued homeowners makes a world of difference. Thank you!

Great people, fast service and responsiveness. Quality of wall materials is somewhat unsatisfactory. Very sensitive wall paint for example. Far more sensitive than our previous very old house. Overall great experience with the company.

I love my new home! The only drawback is the all the noises and sounds due to proximity to neighbors-home needs better insulation.

Century Communities responded:
Lauren-
We love that you love your home. Also, thank you for sharing your feedback.

Overall good home for the price

Century Communities responded:
We like you like your home. Thank you for sharing.

We like our home but the house has to many details that weren’t taken care of, we moved in the house and it was when Covid-19 just started so the excuse was that they couldn’t come inside the house

Century Communities responded:
Brain- we've had challenges with the COVID19 and thank you for your patience through this. Some restrictions have been lifted so please be sure to submit a warranty request at www.centurycommunities.com as soon as possible. We are experiencing some delays due the back log from when this all started. ... More

The home buying process was quite good. However, there are some issues in the workmanship of the house that we’d liked resolved. Due to Covid-19, we are hesitant in calling people over to the house , so we haven’t requested any repairs yet.

Century Communities responded:
Hello Karen- Thank you for your patience during this COVID19 epidemic. We are looking forward to taking care of you as well. Please submit a warranty request to www.centurycommunities.com. At the top of the page you will see a tab for homeowners to submit a claim. Someone from our team will then schedule a time that is good for both of you. ... More

Nice new home except for the punch list wasn’t taken care of before closing and we are told now we have to claim it on warranty and we were told it would supposedly be cleaned 3 times before closing was left dirty

Century Communities responded:
Samuel- Please visit our web-site www.centurycommunities.com at the top of the page is a tab for homeowners. Open a claim about the porch and clean. Thank you for sharing. ... More

I love my home very pleased with everything

Century Communities responded:
Lashia-

We love that you love your home.

Great Value build. Numerous options to customize to your needs. Very friendly sales and construction teams!

Century Communities responded:
Judy,

Thank you for sharing. It's always great to hear the team is there for you.

The builder was awesome but the sales rep was very dramatic and he almost cost us our home.

Century Communities responded:
Antonio,
Thanks for taking the time to post your positive review! And we agree, August S. is awesome!!!

Good experience overall. Responding to issues could improve with faster responding time.

Century Communities responded:
Thanks, Raul! I've passed on the feedback to the new VP of Customer Care, Billy Holliday. He's got a background in process improvement. Appreciate the constructive criticism. ... More