Century Communities

star-rating (581 reviews in all areas)

What Homeowners Have to Say About Century Communities

Century Communities has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Century Communities’s 581 homeowner reviews to learn why they are the right team to build your new home.

3.8 out of 5 stars
in all areas

star-rating

581 Reviews - 138 Communities

5 ★(254)

4 ★(112)

3 ★(92)

2 ★(55)

1 ★(68)

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

star-rating Home owner

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Hong M.
  • Las Vegas, NV
  • October 18, 2019

Making sure they clean your floor good if you have tiles. It took me weeks to clean all the glue around the house. I think the cleaner could do better job. Courtney super good with follow up and get things done as requested

Century Communities responded:
Thank you for your honest feed back Mr. Hong. We are always looking to inprove our procesess. I'll be sure to let Cortney know she is doing wonderful.
Enjoy living in your dream home.
... More

star-rating Door came off hinges weeks ago submitted incident still no contact to repair

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Cedrick P.
  • Covington, GA
  • October 01, 2019

Building was not sealed properly or shall I say treated for Inscects ants are taking over the home

Century Communities responded:
Hello Cedrick,

Thank you for your review. We do a termite control at the frame stage of the home. I'm certain I'm speaking for all builders here but no home is 100% insect proof. This is why we recommend a pest control service.
... More

star-rating Better than i expected

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Atu K.
  • Cumming, GA
  • September 24, 2019

Overall I think Century is a great builder. There were a few minor issues I came across with my yard and response times to certain questions as well as the constant changing of sales reps through my process. However overall they were very accommodating and even moved out close date to fit our travel schedule since we moved cross country. We were able to do our walk through’s via FaceTime and when we did our final in person inspection everything was just as we hoped. Really happy with our purchase just disappointed with the shape and size of our yard. ... More

Century Communities responded:
Atu,

I'd like to thank you for taking the time to give us this feed back.

star-rating Respond to issues

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Thomas H.
  • Aurora, CO
  • September 17, 2019

Thanks Darren for all your works yo completed all the issues!

Century Communities responded:
Thomas,

We will let Darren know.

Thank you for letting us know.

star-rating Century Communities - So far things have gone well.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Sean B.
  • Port Orchard, WA
  • July 30, 2019

So far things have gone well. we have had a few issues that have been resolved. As issues come up, the team (Kevin) has been great and always available when needed. Paint quality/type has been our biggest frustration. Every touch of the wall shows and requires a re-paint of the surface. It would be nice if you had used a semi-gloss, to help with ease of care. Soil is also an issue! The ground is so freaking hard, trying to put anything in the ground, such as sprinkler or yard decor, requires an axe or a drill. Water just pools or runs off into the street as it cannot absorb into the soil. ... More

Century Communities responded:
Appreciate the constructive feedback, and also taking the time to highlight the efforts by the team and Kevin specifically. Your feedback validates our commitment to hire great people. Thank you, Sean. ... More

star-rating Townhome Craftsmanship

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Arvada, CO
  • July 09, 2019

They built the TH very quickly and there are some rough things on the finishes.

star-rating Great Staff and Construction Supervisor

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Bruce B.
  • Soledad, CA
  • July 09, 2019

I would rate this as a 5 except for 1 problem. The house itself is great. The construction supervisor is great. The only recommendation for improvement is that the ground has been compacted so hard that it is extremely difficult to prepare the back yard for landscaping. Our back yard is like concrete. It would be great if after the back yard area has been determined, prior to putting up the fence, the landscaper would rip the backyard with a tractor down to a 12 inch depth so that the soil was workable. ... More

Century Communities responded:
Bruce-

Thank you for this feed back.

star-rating Excellent service!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Tumwater, WA
  • July 10, 2020

Century Communities provide quality work and materials and respond well to warranty claims. Would definitely recommend and buy another home from them!

Century Communities responded:
Thank you for sharing.

star-rating Good but not great

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Port Orchard, WA
  • April 06, 2020

First the good: Responsive to issues and communication. Good core building (foundation, structure, wiring, plumbing, roof, and HVAC). They went above and beyond with ensuring land stability. Lots of home customizations available. The OK: The appliances aren't anything to brag about (Whirlpool). Landscaping was fine, nothing super. A lot of the shelving is adequate, but a wood upgrade would make it amazing. The standard carpet is OK. Only putting laminate in the kitchen seems odd. A vinyl floor would have been great. The bad: Painting QA wasn't too good and seemed hurried. Seemingly odd work schedules... Lots of last-minute work when there was ample time for un-hurried completion. This hurt the final quality of the home. All in all, a solid home that can be upgraded to be something special. Triple check the exterior paint job. ... More

Century Communities responded:
Thank you for your honest feedback. Century reviews all of it and uses it for training and future option selections.

star-rating Century Communities - Awesome

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Victoria C.
  • Fort Lupton, CO
  • March 26, 2020

Awesome

Century Communities responded:
Victoria- Thank you for a one word experience. :)

star-rating Home at Hadley

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Sergio E.
  • Charlotte, NC
  • March 02, 2020

Home shopping with century was an easy first time experience, the team was very helpful and responsive throughout the entire process.

Century Communities responded:
Wonderful Sergio- we will share with the team.

star-rating Review

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Latoya S.
  • Midland, NC
  • February 04, 2020

I have noticed several areas in the home that need repair (i.e. gap in hardwood floor in kitchen, crooked light fixtures, poor painted areas).

Century Communities responded:
Latoya -

Use Century's porthole to open a service request.
www.centurycommunities.com look for the tab on the top that says homeowners, click it then fill out warranty request to schedule an appointment with a rep.
... More

star-rating Overall, pretty good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Kent C.
  • Arvada, CO
  • January 07, 2020

Needs some warranty work, but nothing serious.

star-rating Nice new modern home with lack of attention to detail.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Alex V.
  • Alpharetta, GA
  • December 10, 2019

We love our house but we did have many small issues that we needed to get resolved and it was getting frustrating having contractors in and out especially with a baby. Would we buy our house again if we were to do it over? Yes we would, because we love the area and the price was fair for the house we got. If only century vetted their contractors better the quality of the home would be higher but I also realize in this market that is hard to do and maintain quality control on every house. ... More

Century Communities responded:
We are glad you had a wonderful experience. Thank you for sharing.

star-rating Owner review

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • James C.
  • Cumming, GA
  • October 08, 2019

The builder has been excellent in helping with issues discovered after move in. Paint is very thin with obvious inattention to detail in certain areas. I think it's a poor subcontractor.

star-rating New Century Home Review

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Adam D.
  • Cumming, GA
  • October 08, 2019

We love the home and neighborhood. The builder is very responsive to any issues. We are very pleased.

star-rating Century Communities - showers are done CHEAP!

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Donald K.
  • Las Vegas, NV
  • October 02, 2019

showers are done CHEAP!,, one piece tub and surround

star-rating SERVICE!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Christopher H.
  • Pflugerville, TX
  • September 18, 2019

When looking for a NEW home it is always a challenge to understand if the fireworks will still be there once you moved in and live in a house for awhile. Do you move in and find all kinds of problems that you did not notice during the purchase process? Do you find that things are falling apart for no reason or the home was built poorly? And finally, if you need help to fix these questions, will it be there? We have been through good, terrible and now with Trust Amazing. Our service from the builder has been so good. Always responsive, very nice and knowledgeable. We can't thank him enough for all his help! GO Trust and you won't regret it. ... More

Century Communities responded:
Thank you for your feed back. We will forward to the team as I'm certain they will love to hear this.

star-rating Great experience for first time home buyer

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Hollister, CA
  • August 09, 2019

Staff was friendly and transparent when it came to providing us with all information associated with buying a new home in the community.

star-rating Satisfied

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Colorado Springs, CO
  • August 06, 2019

We are enjoying our home and neighborhood.

Century Communities responded:
Fantastic to hear!

star-rating Its a good home but not fully what we expected it to be.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Hilarion D.
  • Fresno, CA
  • July 16, 2019

Some major discrepancies on what we picked in their design center. In other words, we did not get some things we picked beforehand in their design center. House was painted with the wrong color and had to be re-painted. Some workmanship issues like grout issues in the flooring. ... More

Century Communities responded:
Hilarion-
thank you for sharing your experience. Century does strive everyday to get better at what we do. We will take this and use it for training.

star-rating Landscape

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Mark H.
  • Lacey, WA
  • July 16, 2019

Scott and Heather have been great, the only issue that we are having is with the landscape and the weeds in the preserve. Plants died quickly as with the grass.

Century Communities responded:
Thanks for letting us know, Mark. We understand Heather has reached out already to address your concerns and communicate with other homeowners having similar issues. It's feedback like yours that helps us improve. Many thanks. ... More

star-rating Good service and value. Excellent response to any issues.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • James G.
  • Henderson, NV
  • July 16, 2019

Great staff, well built homes, 1 year warranty

Century Communities responded:
Thank you for sharing.

star-rating easy and livable

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Florencio M.
  • Las Vegas, NV
  • September 06, 2020

all the people are very helpful

Century Communities responded:
Thank you Florencio for you taking the time to share with us.

star-rating Great job

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Kenneth H.
  • Soledad, CA
  • September 01, 2020

The process was good because everyone was so helpful and friendly it purchase a lot easier.

Century Communities responded:
Kenneth- we will share with the team your comments. Thank you for taking the time to share.

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