Century Communities

star-rating (581 reviews in all areas)

What Homeowners Have to Say About Century Communities

Century Communities has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Century Communities’s 581 homeowner reviews to learn why they are the right team to build your new home.

3.8 out of 5 stars
in all areas

star-rating

581 Reviews - 138 Communities

5 ★(254)

4 ★(112)

3 ★(92)

2 ★(55)

1 ★(68)

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

star-rating Century Communities

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Simana D.
  • Fulshear, TX
  • August 18, 2020

Good.

Century Communities responded:
Good to hear.

star-rating Nice neighborhood

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Victor .
  • Tumwater, WA
  • July 02, 2020

Nice area

Century Communities responded:
Wonderful to hear Victor.

star-rating New Home in McCormick Woods Port Orchard, WA

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Anthony .
  • Port Orchard, WA
  • July 01, 2020

We were very pleased with the reception we received on taking possession, also information and walk through very thorough. We are so far pleased with the workmanship. Our biggest issue is old school Formica on guest bathroom vanity and laundry area counter, for a half million dollars, we do not want to see Formica on counters. Also the quartz is 2cm thick. It would look a lot better and be more durable if was 3cm thick. The cost difference between the two is insignificant. We do not feel you get good value for your money in the Seattle area, considering this is 60 driving miles from Seattle. ... More

Century Communities responded:
Thank you Anthony for sharing your thoughts.

star-rating good client service.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Juan C.
  • Soledad, CA
  • June 25, 2020

Homes and neighborhoods are very appealing.

Century Communities responded:
Cheers! (:

star-rating Somewhat satisfied customer

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Steven S.
  • Las Vegas, NV
  • June 25, 2020

The buying experience was good. However, due to the Covid19 interruption I still have 4 pending issues. Three of which are service tickets and one is a purchasing insentive that has not been delivered (google hub). I would like to be kept informed of the status of these from time to time. ... More

Century Communities responded:
Steve, thank you for your patiance during this COVID19 epidemic. We are doing our best being proactive with communication but you can also put in a 2nd request through our www.centurycommunities web site. ... More

star-rating Good

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Deepshikha S.
  • Pflugerville, TX
  • June 17, 2020

Walls seem too thin between 2 rooms. Other construction material is good quality. AC vents could have been better positioned in the hallway. Definitely need to provide better microwaves. Wash basins are good but a little smaller in size. Overall quality is good. ... More

Century Communities responded:
Deepshikha- we truly appreciate you taking the time to give us feedback. We take into consideration all opinions for future homes being built.

star-rating Better than most - quality build

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Donna D.
  • Nashville, TN
  • May 06, 2020

We have moved around the country quite a bit. This is the sixth home that we have built, and our first time building with Century. When you build you have to expect timeline changes as well as a few construction glitches. As with all real estate you will benefit from great buyer realtors and professional independent home inspectors. Our experience with Century has been more positive than negative. We would purchase another home with them with them again. ... More

Century Communities responded:
Donna- Your experience in purchasing homes lends light on all kinds of things that do and can happen during a home building process. We at Century Communities proactively train our teams to do their best communicating. Thank you again for sharing your experience. We appreciate it. ... More

star-rating good features

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 3

  • Steve A.
  • East Garrison, CA
  • April 21, 2020

lots of unexpected features in quality

Century Communities responded:
Thank you Steve for your feedback. We will follow up with the team.

star-rating Century Communities - Took over two months to get our walk through punch list completed.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Greg M.
  • Colorado Springs, CO
  • April 11, 2020

Took over two months to get our walk through punch list completed. I feel this was to long.

Century Communities responded:
Greg- Thank you for sharing. Agreed. We will be following up with the team to see what happened and to make sure something like this doesn't repeat in the future.

star-rating Tuscany Home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Eladio B.
  • Henderson, NV
  • April 08, 2020

I'm satisfied with the buying experience overall. On the workmanship there are a few minor attention to detail. However, they are quick to respond on issues.

star-rating First time buyer

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Chu V.
  • Thornton, CO
  • April 07, 2020

As a first time buyer, they made easy.

star-rating Noisy Upper Floor

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • George A.
  • Cumming, GA
  • April 02, 2020

The absence of a covered back patio in the OAKMONTE as a standard was a mistake. The upper floor is extremely NOISY although fully carpeted. Refrigerator outlet trips occasionally-to be fixed! The builder and office personnel at the model unit were very courteous and professional. ... More

Century Communities responded:
Thank you George for your honest feed back. It helps us make future experiences even better.

star-rating I'm overall giving 4 stars because of the responsiveness to questions/issues was not very good after we signed the contract.

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Houston, TX
  • January 14, 2020

Lovely neighborhood, definitely we love our house, we only recommend to have all your questions answered before you sign the contract.

Century Communities responded:
Thank you for sharing, we at Century strive to be better and learn from our homeowners shareing thier experiances.

star-rating Pleased

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Lynn J.
  • Buford, GA
  • January 14, 2020

Overall we are happy with our new construction home.

Century Communities responded:
Lynn- We are so happy that your happy.

star-rating A very good price and good customer service provided by salesman

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Dwayne B.
  • Snellville, GA
  • January 07, 2020

Very pleased with the price and good professionalism during purchase

star-rating House Finally Ready to Live In

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Don F.
  • Castle Rock, CO
  • December 18, 2019

After a rough start, where the finishing touches on the house were rushed and substandard, the warranty team has followed through on nearly all the punchlist items and turned the home into what it should have been when we moved in...a beautiful new home. ... More

Century Communities responded:
Don- We are glad your home where it is now and that it's as beautiful as you hoped. Thank you for taking the time to share this with us as we strive to get better everyday. ... More

star-rating Don’t judge a book by its cover

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Jason C.
  • Layton, UT
  • November 05, 2019

It’s a nice house. On the outside, it’s a beautiful 3-car garage home. On the inside, thru technicians that came to the house, I was told our bathroom fixtures were the cheapest on the market and that the wood in the walls is every 24 inches instead of every 16 inches....so hanging up pictures, paintings, TVs, and shelves are challenges. The warranty folks are great and keep you informed. Neighborhood needs gated access. Also, none of the street lights are on on Church St, yet there they stand, and it’s dark at night. ... More

Century Communities responded:
Jason,

Thank you for your feedback.

star-rating Century Communities - My wife spent a few days to clean the house especially windows.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Mikhail K.
  • Westminster, CO
  • October 15, 2019

My wife spent a few days to clean the house especially windows. Overall the quality of work and materials used are pretty good

Century Communities responded:
Mikhail ,

We love that you are enjoying your home and chose Century.

Thank you for your feed back. We will let the team know to pay more attention to the final clean.
... More

star-rating Above average

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Las Vegas, NV
  • October 02, 2019

Do your homework

star-rating 3815 Gardenside Ct

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Min T.
  • Alpharetta, GA
  • September 13, 2019

When we moved into the new house, we were generally satisfied with your customer servers: such as finding leakage of water pipes, fault of microwave oven, missing installation of shutters, seepage of water in the basement, termite prevention and other aspects. You responded quickly and sent people to repair and install on site, so we were generally satisfied. The deficiency part is , 1) the garage door has the damage also someone covered with name card to keep out to be noticed , this kind of practice is not quite virtuous, we think this is improper. 2) when the slope protection at the back of the house was checked and accepted, we were told that it was not ... More

Century Communities responded:
Min ,

Thank you for your feed back. It helps us to improve on our processes. We strive to get better everyday in one of the last production jobs where homes are built by man in all of the elements.
... More

star-rating Towne Mill Home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Canton, GA
  • August 14, 2019

For the most part we're very happy with the house. The appliances are adequate but could be better. After 3 months in the house we're still trying to get window screens for two windows - not major but needs to be resolved. All in all we're happy with the home - it has some nice features and is well built. ... More

Century Communities responded:
Thank you and appreciate the feedback. If you would, could you please email Laura Adame, Century's Customer Relations Liaison @ Laura.adame@centurycommunities.com so that we can expedite getting you the screens you've been waiting on. She will coordinate w/ the local division to make this happen. Thank you! ... More

star-rating I love our new home, but I hoped for a bit more

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Elvin W.
  • East Garrison, CA
  • August 14, 2019

Purchasing a new home is exciting, and when you are able to buy one that is newly constructed, it feels like you have a blank canvas. We were excited to move in to our dream home, and we were mostly satisfied with the construction when we closed. I think that maybe we had unrealistic expectations, but the main thing is that the there were some significant differences between the model home and ours in terms of construction. The care that was given to the model home was not the same care given to ours. We had crooked kitchen cabinet handles, cabinet doors that were not installed with precision, our banister was hacked up and fixed with filler, and we had a door jam that was set too wide to hold the door properly. Our dish washer leaked from day 1, and after 4 appointments and more than a month of waiting, we finally got it to work. Recently our doorbell broke and we have some squeaky floorboards. One of the toilets clogged so severely that it had to be replaced-- and the plumber found a cleaning tablet (like a Vanish drop in) stuck in the pipes. We are the first owners, and we have never used them, so that was weird. Century Communities has been responsive in all cases, and although I have had to be very strong advocate for our repairs, everything is coming along. I would have to say, though, that we have had no less than 10-15 appointments in our four months to have things repaired and we are still in the process of getting some of the things fixed. What we love is the layout of our home, the options that we were given for upgrades and even much of the standard features, are quite beautiful. Our construction manager, Joel, has been super attentive, and he always greets us with kindness. He inspires confidence that (eventually) our repairs will be done correctly. I love the neighborhood, our neighbors, and have had a generally pleasant experience with Century. I noted a lot of the construction issues above because that is the area that I wish that there was improvement. I understand that the builders have to meet schedules, but taking a little extra care will make a huge difference to your customers. And in the end, you won't have to spend time or money making repairs for some of the sloppy finishing work. ... More

Century Communities responded:
Elvin, this detailed feedback is exceptional -- highlights the good and the areas we need to improve. We are taking it to heart. We contacted Joel after reading your post and there are two remaining items (a stair cap along with a floor pop repair). The East Garrison neighborhood is something straight out of the movies -- it's iconic and serene. A sincere congratulations, Elvin! ... More

star-rating satisfactory

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Gurcharan S.
  • Fresno, CA
  • July 28, 2019

good location

Century Communities responded:
Yes it is. :)

star-rating New Home Purchase

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Barry W.
  • Cumming, GA
  • July 22, 2019

Century provides good value for the purchase price. Builder seems to rush to complete the house. Quality control of sub-contractors could be better. Attention to details in finish work is needed.

Century Communities responded:
We're striving to always improve, as homes are still largely assembled by people. That said, appreciate the time you took to give feedback. Thank you, Barry.

star-rating Century Communities - Did what was promised.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Andrea M.
  • Soledad, CA
  • July 16, 2019

Did what was promised. Smooth process from reserving our lot to designing our interior. Response time was quick. Any issues we had were addressed and fixed right away

Century Communities responded:
Andrea,

That is what Century strives to do everyday. We are glad you are happy.

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