Century Communities

star-rating (585 reviews in all areas)

What Homeowners Have to Say About Century Communities

Century Communities has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Century Communities’s 585 homeowner reviews to learn why they are the right team to build your new home.

3.8 out of 5 stars
in all areas

star-rating

585 Reviews - 127 Communities

5 ★(255)

4 ★(113)

3 ★(94)

2 ★(55)

1 ★(68)

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

star-rating Completely dissatisfied with Century Communities

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Jean-Jacques .
  • Buford, GA
  • December 11, 2019

Workmanship and quality of materials is builder grade apartment garbage that belongs nowhere near a 400k "custom " built home. Once you sign for your closing, you're nearly irrelevant and dealing with 15 different people for each issue that no one team seems responsible for to check in or see to it they ever get closed or adequately handled. It's beyond unprofessional, and disappointing to say the very least. Basically a complete waste of money. Do not use Century Communities ... More

star-rating Wrong house

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Tony N.
  • Las Vegas, NV
  • October 03, 2019

You build the wrong house. Enough said

star-rating So many issues

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Amber P.
  • Colorado Springs, CO
  • October 02, 2019

So many issues and the only thing that gets done is an email. No one actually fixes anything!

star-rating Unprofessional Business

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Anonymous
  • Mcdonough, GA
  • October 01, 2019

This is starting to be the worst home buying experience ever in my life. From the beginning of trying to switch me as the primary on the loan, to the Air Conditioner in the house being way too loud & sounding like a hurricane. The next two issues deals with the A/C condensation lines releasing large amounts of water, that is destroying the landscaping/soil of the yard. This is due to the incline/grade of the yard. The next issue is; moving into the home and not having the stakes on the right side of the house, to see our boundary line for landscaping. ... More

star-rating Everything is falling apart

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Michael G.
  • Cumming, GA
  • September 03, 2019

Neighborhood looks like a dump site. Home looks 10 years old already. Absolutely no response to issues.

Century Communities responded:
Michael,
We appoligize for the conditions. Thank you for sharing. Below is the latest update.
This is still a work in progress. The area was cleaned up (dirt flattened out and wheat straw put down) but the grader still needs to final grade the area. We have to haul dirt to finish but waiting on 2 permits before we can do that. The gravel will be moved when we backfill the next basement. Land department in process of moving pipes.
... More

star-rating Disappointed!!!

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Kevin B.
  • Fairburn, GA
  • August 27, 2019

I feel for the price of the home the quality does not match its value. I closed with a bad paint job a rusted toilet and now the carpet is tearing around the edges in my family room. I have visited other builder where there were absolutely no Imperfections. I feel that if this home was sol on the north side of atlanta I would of gotten what I paid for. My two son are looking for home but will never recommend a century property. The personnel promise to fix then to get you to close but once every has closed it a difference experience. ... More

Century Communities responded:
Mr. Bolden. We hope to restore some of the lost trust by rectifying the issues you've pointed out. We have a work order for the carpet concerns, and the carpet company -- from what we understand -- was able to reach you today. Regarding the paint and toilet, our team will be speaking with you soon. ... More

star-rating Century Communities - Foundation is not good

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Ngoc N.
  • Missouri City, TX
  • August 27, 2019

Foundation is not good

Century Communities responded:
Dear Ngoc: our team is attempting to reach out to you to better understand the comment about the foundation, as our interactions and feedback from you -- up to this point -- have not indicated a concern with the concrete. There are allowable tolerances for concrete movement, and during our visit, we will determine whether it's normal settlement or something that requires additional attention. ... More

star-rating Warranty issues are taking forever to fix. I want to just be done .

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Denise S.
  • Modesto, CA
  • August 20, 2019

No one responded to my online issues and request .

Century Communities responded:
Dear Denise -- we understand that James has visited with you and the cabinet drawer fronts and doors are on order and scheduled for 9/5, along with drywall repairs next week. ... More

star-rating Century Communities - things keep going wrong at this house

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Samuel T.
  • Missouri City, TX
  • July 13, 2019

things keep going wrong at this house

Century Communities responded:
Would like to learn more. Please email our National Customer Relations Liaison, Laura Adame, @ Laura.adame@centurycommunities.com. She would like to hear from you and relay applicable feedback to our local division. Thank you. ... More

star-rating Horrible

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Sheila G.
  • Atlanta, GA
  • July 09, 2019

Do not buy in this community

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