Skip main navigation

Century Communities

star-rating (752 reviews in all areas)

What Homeowners Have to Say About Century Communities

Century Communities has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Century Communities’s 752 homeowner reviews to learn why they are the right team to build your new home.

3.8 out of 5 stars
in all areas

star-rating

752 Reviews - 93 Communities

5 ★(317)

4 ★(157)

3 ★(121)

2 ★(73)

1 ★(84)

Quality 3.6

Trustworthiness 3.7

Value 3.9

Responsiveness 3.5

star-rating Poor workmanship

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 2

  • Jennifer A.
  • Braselton, GA
  • November 05, 2019

Electric, paint, frame, concrete subcontractors dont know what they are doing. My husband and I have done better work on our home improvement projects.

Century Communities responded:
Jennifer,
We appoligize for your experiance. With this kind of feedback it helps us dial in our trade base. Thank you for sharing.

star-rating Pure Workmanship

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 3

  • Trang L.
  • East Garrison, CA
  • June 28, 2019

Check everything if they are actually working at the time of walk thru. My tub was not set in correctly and it moved when I shake it back and forth. The caulking was open around the tub , and not usable for 4 months now. I'm still waiting for Century to come out the second time to fix the tub. ... More

Century Communities responded:
Your customer relations manager, Joel, is working with the plumber to remove the tub and completely reset it because the previous attempt was not successful. We aim to provide you peace of mind afforded by your warranty. We'll make it right. ... More

star-rating Century Communities - I do not have many good things to say about the experience with

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 2

  • Anonymous
  • Denver, CO
  • February 04, 2021

I do not have many good things to say about the experience with this builder. The entire process from start to finish was extremely stressful. I had to micro manage each piece of the process to ensure details were not missed, and an accurate job was done. Even after closing, I am experiencing issues with the title company under the Century Communities umbrella. From the beginning, it was difficult to get under contract with Century. Even after going under contract, there were numerous issues that came up even before excavation began. Those troubles, and other issues came up throughout the year that it took to complete the home. There were times were I, the homebuyer, had to take action with third parties to ensure construction continued. However, I am thankful to the managers who stepped in very late in the process to do what they could to remedy the situation. They were great to work with and I am appreciative of their help. Unfortunately for the Century brand, it was too little, too late and my experience was far too negative for their efforts to bring back to a positive. ... More

star-rating Century --- disappointing

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 2

  • Laura B.
  • Las Vegas, NV
  • September 22, 2020

I’m part way through my 4th month of owning my first home. Meeting my neighbors and sharing stories – some of them horror about our brand new homes. I think I’ve faired a bit better than some, but overall I have decided the quality of the home is not worth the money I paid for it. It’s become very clear to me the reason my house was ready 1.5 months earlier than anticipated --- it was a poor construction job with poor and cheap materials – it was rushed! I’ve submitted many service requests to fix some of my issues and will be submitting many more. I am trying to be patient with my place in line to address my fixes as I know Covid delayed many requests ahead of me. During my walkthrough/orientation with John on May 22, we noticed the main water pipe in my garage was dripping. John told me to ‘keep an eye on it’! Of course with me being brand new to a house, I took John’s nonchalant comment to mean this is no big deal….main water pipes drip! Well John, shame on me for trusting you and shame on you for dismissing a major issue! That pipe dripped for months and caused a puddle and now a permanent stain on my garage floor and baseboard. Took 2 visits from a plumber to finally fix it! Many thanks to David who actually cared, took action and was angry along with me that this was let go and ignored by the company! Definitely poor workmanship in the first place which left some pretty hefty charges for the warranty team to have a plumber sent out twice! Think of the time and money that could have been saved if the pipe was properly installed in the first place! This issue seems to be resolved. Every time I look at the stain, I am reminded of the situation. There seems to be a disconnect between the builder and the HOA. Gates continue to remain open during the day even though construction is complete. Robin shared with me that she did notify the HOA that all homes were sold and the sales office was closed down. We’ve (me personally) have had teenagers from Rhodes Ranch walking on top of our walls, going into our yards and even the sales office house being vandalized. I was also told packages have been stollen from people’s front doors. The gate is not full proof, but would be best to have it closed at all times. I’ve reached out to the HOA --- zero response. The community looks like we have no HOA as some front yards are in shambles! Hoping we soon see why we pay $85 a month and the HOA holds home owners accountable! These were not cheap homes and I would hope all owners are held to the rules of the HOA and keep up with their landscaping. At the beginning of Aug, to my surprise, there were 4 workers breaking up the side walk at the end of my driveway. I was not notified whatsoever! I could not take my car out of my garage to go anywhere – I was stuck! I was told the wiring for the street’s internet was a mess and the only way to fix it was to dig it all up! Of course I understand it was unavoidable but whomever ordered this job should have the decency and respect to knock on my door to inform me and suggest I move my car out of the garage should I need it. But nope --- not Century! I contacted Cortny and she immediately came to speak to the workers to ask the same questions I did. She sincerely felt embarrassed that I was not informed and she could not apologize enough! Wow --- someone actually cares! At the end of the day I went back out to inquire about the days work. Unfortunately, the workers needed to come back the next day to dig in another section of the driveway. At least this time I could be proactive and move my car out of the garage. After 5 days of having a mess at the end of my driveway it was over, however part of my pavers on the driveway were damaged, a few plants were in disarray and there was sand everywhere! Cortny came to my rescue. She had my pavers fixed and my driveway and front door power washed. Cortny checked on me each day during the fiasco to make sure I was ok and keeping me informed. The ordeal ended with a lovely bouquet of roses at my front door. Cortny felt so bad on how this situation was handled, she took it upon herself to show me she cared and was here to help me and gave me lovely flowers. Unnecessary of course, but she made me feel like she truly cares and was and will be here to help me. Thank you Cortny! I guess now I can say I received a gift from Century ……because clearly along with the cheap construction, the build and sales teams are too cheap to provide a thank you gift to any of us in the community! Even a $100 gift certificate at Home Depot would have sufficed! I hear of other builders/sales in Las Vegas buying wine, gift baskets even Tiffany vases!!! Wow! I plan to make this my forever home, but can’t say I’d ever purchase from or recommend Century. Seems the construction team do a half-a** job leaving the warranty team holding the bag of damaged goods not to mention having to deal with frustrated and angry home owners. My feedback to Century is to increase the standards of quality and hire construction workers who know what they are doing and care to do a decent job. ½ million dollar homes should not have the issues we are having! And I would bet the warranty team would save thousands if the construction was done properly and materials were of higher quality! I look forward to the day when I can say my house is completely and properly built! ... More

Century Communities responded:
Thank you Laura for taking the time to let us know about your experience. Also sharing with us about how Cortny our customer relations manager brought some rays of light to your experience. We have lots to learn from your experience and will be discussing this with the whole team. We are aware as of now Cortny has addressed your concerns and all your items are closed. Again, thank you for sharing. ... More

star-rating Very poor construction

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 4

Responsiveness star-rating 1

  • Elizabeth N.
  • Las Vegas, NV
  • September 09, 2020

If you have to do ten walkthroughs do them with people that are not apart of the company. Most of the construction errors should have been caught by the supervisors from every point. Make sure you walk on the carpet with no shoes every inch they lay the carpet knowing they didn’t smooth out the cushion underneath the rug. This is a rewrite because they told me the first one wasn’t appropriate, why ask the owner to write a review if they can’t speak the full truth. ... More

Century Communities responded:
Laura, thank you for taking the time to reflect and share with us your experience. After addressing this with the team all your items are either complete or scheduled. We will be using this as an example of what we can do better. ... More

star-rating Was fine until the moment we closed.

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Heather B.
  • Cumming, GA
  • July 28, 2020

Sales process was great. Quality of home is fine. However, the weekend prior to closing Century failed to secure our home, and subcontractors used our home as a break room. Due to work boots, Sheetrock mud, etcetera, our hardwoods were destroyed. We’re almost 4 months out now and century still hasn’t done the right thing and replaced them, even though their representatives agree that needs to happen. We have other issues as well. After sale, even though people are “nice” nothing seems to get accomplished. We’re extremely sad to say that we can not recommend Century due to post sale issues. ... More

Century Communities responded:
Heather- thank you for your candid response. We have notified the team/division. With the pandemic (COVID19) we understand scheduling trades and timely responses have been a challenge. We are working diligently through the work orders that have come in since March even when we couldn't schedule anything because of state and federal mandates at the time. ... More

star-rating Would never deal with them again, beware

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 1

  • Guy V.
  • Mooresville, NC
  • April 09, 2020

Awful experience. We drove 11 hours and house was not ready to close. Inside needed a ton of work, there was a dumpster and backhoe on the front lawn, looked like a pig sty when we drove up, wife was crying, I don’t even want to discuss it anymore because it aggravates me. ... More

star-rating Not great to deal with

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Phillip S.
  • Frederick, CO
  • January 22, 2020

No customer service. Paid all that money for a new house and now have to deal with the warranty and they're not responding. Horrible experience and wouldn't fix issues when identified.

Century Communities responded:
Hello Phil,

I realize we have been in contact. Half of your items have been taken care of and rest is scheduled for February do to your schedule.

star-rating New home owners community review

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 1

  • William T.
  • Fairburn, GA
  • January 14, 2020

Take time throughout different times during the week and weekend. High HOA fees with no benefits other than a pool. No security, no park, no tags to identify residents from guest. Extremely fast driving, home warranty department has taken three months to respond to a claim I submitted. ... More

star-rating Unapologitic

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Sean H.
  • Cumming, GA
  • December 18, 2019

As home building has become a day laborers occupation, the former craftsman is now a dinosaur in the industry. With the need for rapid closing times, and completion rates, the industry as a whole has adopted a standard of per-fabricated faux material, and lower overall costs; they, the industry, willing sacrifices quality, craftsmanship and attention to detail. The only people that suffer from this model are the homeowners. The reality is that most homeowners don't even realize they suffer from the effects of this business model as the awe and shock of ownership is very appealing, As a family we have many grips with this process, and although we know we are not alone in our dissatisfaction, with the quality of the home and the plans for the community, legally we are without recourse. In my casual conversation with many members of the community, there seems to be a very common theme of unhappiness and frustration, however, "I guess we will just have to deal with it," positions. So my review is simple, Centuries Communities as a product sucks. I would not recommend their properties to friends or family. ... More

star-rating Pay Attention and don’t close until your home is 100%

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Jason R.
  • Dripping Springs, TX
  • September 09, 2019

You have to watch Century very closely, we have been in the house for 3 mos and still have not had final items that were supposed to be done within 2 weeks of closing. During the construction time we continuously found errors and had to report them to get them corrected. The lack of attention to detail was a challenge to us. ... More

star-rating Originally the style and layout of the home, until I got my keys to my home a lot of things missed or over looked.

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Melvin Deshawn Stewart ..
  • North Las Vegas, NV
  • April 08, 2021

As being a first time home buyer and being able to up grade and build my home just how I envisioned for my family at the start and through out the build was very exciting. Until I did my walk through I was very shocked on how many things were left undone or not finish from cut out in the dry wall to doors not being painted, which after the walk through the superintendent had 5 days to complete or fix due to the closing date 12/28/2020. Upon my closing date I did a secondary walk with the superintendent Ryan who I showed areas of my concern such as (2) of the master bedroom windows not opening properly which later after moving in came back down on my son’s hand, areas on the walls that seem to not to get much paint, scratches on the dry wall, over spray on the stains cabinets, holes in the Grout, at one point he pointed out areas such as the Exterior pop outs needing to be repainted due to Still being able to see the gray color from the original color of the stucco. All witch are things I never signed off on but due to having to move from my old residence I had to move in however he assured me that my house would be addressed and I would be taken care off, which never happened for weeks I called him or texted him and ever week I got the same answer ( IM SORRY I GET SOME OVER THIS WEEK) after weeks of wait and be patient I tried different ways to get my house addressed such as I tried making a complaint with the sales office nothing happened, I even made a service request 3 or 4 times and I was told a ticket was created, that’s been 3 weeks now and still nothing happened, i have been in my home now been in my home for over 3 month and now to the point to where I’m looking to hire a painter and carpenter to fix my windows. With all being said please do your research on your build before you give up your money. ... More

star-rating Poor workmanship. Poor quality.

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 3

  • Allen H Mallad Jr ..
  • Las Vegas, NV
  • April 08, 2021

Overall poor quality and workmanship. I definitely will not recommend Century to anyone. Chris helped me get most everything repaired, but there should not have been so many issues. They were all related to poor workmanship and being disorganized.

star-rating Century Communities - It's been a bad experience, have so many issues with the house

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Vineeta ..
  • Littleton, CO
  • January 12, 2021

It's been a bad experience, have so many issues with the house and after repeatedly sending messages to the folks who are responsible for the warranty work, no one has contacted me. I am very disappointed with this builder, i can only hope that this degraded way of working is because of covid. ... More

Century Communities responded:
Vineeta- Yes, COVID has made things very difficult. Century has been working through the back log of requests that were on hold for a few months. We will contact the division on your behalf ... More

star-rating A Company that sees quality workmanship as profit losses. Customers are secondary to sales and profits..

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Anonymous
  • North Las Vegas, NV
  • September 04, 2020

Build on the cheap. Gloss over the product with fictional hip and sell on the high side to back up the hip. It would be difficult to trust this builder if I were to still be in the market for a home and know what I know about their product. This home was to be our last home and due to our age it most likely will. Century Communities failed with this house and if the lack of workmanship present in this house is an example of their attention to design and detail, I feel others who have bought from this builder may be experiencing buyers remorse as I am feeling with ever issue I deal with. There are design issues in the Kitchen that should never have happened if the builder had been paying attention and cared just a little. The builder said the home had upgrades totaling $31,000.00 plus that they were deducting from the value of the house. I'm still looking for the $31,000.00 in upgrades. Truth be known, I believe $31,000.00 was a serious hip to sell a house that had not produced a customer in several months. The house did come with washer and dryer, side-by-side frig, and a gas range. All are low end appliances so the value is not there. We have replaced the garbage disposal because the one that came with the new house was defective. The lower cabinets on either side of the range have limited use due to the design of the kitchen which also produced flaws in drawer and cabinet door movement requiring rubber stops to be put on the range and frig to soften the contact made by the drawer near the range and upper cabinet door next to the frig. The trim paint around doors throughout the house have paint runs and a damaged corner on the guest room door frame. The $31,000.00 in upgrades did not include a Range-top Microwave which they explained away at the walk-thru as giving us an option on the type of Microwave we might want. The vent hood exhaust was so weak we purchased a Microwave sooner than expected. While installing the Microwave we discovered that the adjustable vent located inside the above-the-range cabinet was a mix of aluminum parts that did not fit together and was completely held together with aluminum tape. Another botched job hidden by a lot of lazy creativity. The builder installed landscape on the garage side of the house has plants planted on the high end of a slope that prevents the limited amount of water from the drip system from getting to the plants, We have had to remove one dead one already. The original tree on that same side was destroyed by high winds because the tree had not been properly maintained while the house was under the builder's care, but when it came time to replace the tree the staff tried to put the responsibility of replacement on me until it was proved that they were responsible for the landscaping for the first 90 days. They quickly changed that time frame to 60 days. The result of that issue caused us to be left with a new tree (stressed out from the heat) that was poorly planted and almost died until I started fertilizing and watering the tree. Still, most of the tree was lost but because there was living growth near the top of the tree, they refused to replace the tree that was not even close to the original lost tree. We have purchased other new construction homes here in the Vegas valley, but this is by far the worst experience we have had to deal with, and due to our experiences with what we asked them to take care of , we have decided to take care of our remaining issues to avoid the builder and their "warranty responsibilities". I just do not trust their commitment to their product or the oversight to see that the job is done correctly As part of the incentive to buy this house we were promised an early close which we needed to prevent storage fees and a later second move. The early close got some back-sliding but our realtor got involved to hold them to the agreed close date, the result of which caused friction among some departments who had to step up and make the close happen, but we , the customer, bore the brunt of the friction due to our unreasonable push for an early close that their sales department had agreed to. I understand the public can be difficult to work with at times, but my experience with this builder and their support staff tells me their business model is not guided by a strong desire to do their very best to accommodate the needs of the people who purchase their produce. But, It is my opinion , they do have a strong motivation to limit lot sizes and charge prices that do not reflect their product's value. ... More

Century Communities responded:
Thank you for sharing. We truly take your experience seriously. Your comments and experience will be used for future training purposes on how we can improve. Your tree will be replaced in the spring. ... More

star-rating Absolutely Regret Purchasing.

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 1

  • Sessil Y.
  • Leander, TX
  • July 07, 2020

Due to a leak in my wall from a drain pipe that was never properly connected to the plumbing, I’ve dealt with issue after issue. The first leak started on March 27th and I am STILL waiting for wards Er to finish repairs on July 7th. They’ve left my stove disconnected from the gas since June 18th for the repairs and I haven’t been able to cook at home since. They replaced two cabinets from the water damage and damaged another cabinet in the process, then covered the damage with a piece of unfinished trim. I would never recommend this builder and I regret purchasing my first home through this builder. ... More

Century Communities responded:
Sessil- we spoke to the team. We have completed all remediation, cabinets are installed, tops back on, tile punch complete, oven and anti tip device installed.

The builder will be coming by on Monday to look at the cabinet with you.
... More

star-rating Don’t buy a home through Century Communities

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Jennifer O.
  • Las Vegas, NV
  • June 30, 2020

The builder’s workmanship is poor. They pushed closing on a house that wasn’t ready. After delays with warranty in getting the initial walk-through items fixed because of COVID shutdowns, there is still a lengthy list of things that need to be completed. No ETA on when those things will get completed, even though warranty has now been open again for about 6 weeks. Terrible customer service and terrible follow-through. Choose another builder. ... More

Century Communities responded:
Jennifer- thank you for sharing your experience with us. We have forwarded this to the leadership team. We know the COVID19 epidemic hasn't been anyone's freind. We are dilligently working to catch up to all work orders that have come in with safety in mind. ... More

star-rating First time working with Century and it was not a good one!

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 1

  • Geoffrey B.
  • Smyrna, TN
  • May 12, 2020

Not impressed at all with the finishes and lack of quality from this builder.

Century Communities responded:
Hello Geoffrey- We have been in contact with the team. They have indicated that there is some things on hold due to COVID 19. The team looks forward to addressing these as soon as we get the green light. ... More

star-rating Century Communities - Do not email me anymore.

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 1

Responsiveness star-rating 1

  • Anthony F.
  • Midland, NC
  • March 27, 2020

Do not email me anymore. THEY ARE HORRIBLE BUILDERS AND I AM NOT PUTTING NO FAKE REVIEWS

star-rating Century Communities - Horrible experience.

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 2

  • Anonymous
  • Colorado Springs, CO
  • March 17, 2020

Horrible experience. I am still waiting for things to be completed and I moved in 3 months ago. Quality of work is poor. Very disappointed

Century Communities responded:
Please submit a claim on our Century web-sight. www.centurycommunities.com

star-rating Extremely disappointed, regret buying a house from Century Communities.

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Archimedes S.
  • Las Vegas, NV
  • March 03, 2020

Extremely disappointed. Have had many problems, in addition, house has serious structural issues, which I have repeatedly brought to the attention to the Century Communities Las Vegas Management team. Thus far, my approaches have been 100% ignored. Absolutely amazing. I am disgusted. ... More

Century Communities responded:
Archimedes-
After talking to the team they informed us they have been in contact with you and your concerns have been addressed. Thank you reaching out.

star-rating House is poorly build. Water damage in kitchen not resolved after warranty claim. Wall in backyard is literally falling off.

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 3

  • Christopher B.
  • Lakewood, CO
  • January 07, 2020

Title says it. Would not recommend this builder. Cheap parts used throughout house.

Century Communities responded:
Christopher -
I understand the team is working with you on the back wall and are working with the CSR monitering the leak after inspecting everything and not seeing a source.
... More

star-rating Very dissatisfied with the follow up. You moved us in fast and Kristine was great but I have emailed the QC person and went online for warranty issues and have received no response. The PM new about most of these issues the day he gave us our keys

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Larry H.
  • Tumwater, WA
  • January 07, 2020

Do not recommend this builder/neighborhood

Century Communities responded:
Larry-
Spoke with the team. They have informed me they have made contact with you and are scheduled to meet with you 2-12-20

star-rating Dissatisfied Buyer

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Anonymous
  • Indian Land, SC
  • January 07, 2020

Poor quality and workmanship. Had to spend a lot of money after moving in to upgrade electrical in home. Communication at closing very poor, just found out that the HOA dues are to be paid up front at the beginning of the year for the entire year. Was not told this at closing. Not a very trustworthy builder. Would not buy again from this company. ... More

star-rating poor quality houses

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 3

  • Anonymous
  • Leander, TX
  • November 14, 2019

The houses are poorly built. I had many problems with my house after moved in less than a month. water damage, AC, water leaking etc. you name it. Let alone other small things. I have bought new houses before. I have to say Century community is by far the worst regarding to quality which is the essence to the builder. Really hope Century Community can take the quality seriously. People are buying houses to live there for years to come. Please have some work ethics and build good houses. Otherwise, you are just wasting land! ... More

Narrow Reviews by Area: