What Homeowners Have to Say About Century Communities in Olympia

So pleased with the design, location, construction, staff, construction workers, and timing. Still waiting for my fairy godmother to show, but I expect her any day now.

Century Communities responded:
Hello Nancy,
Great to hear that all of the above has made your dream come true. Even your fairy god mother will love it. ;)

A wonderful home!

Century Communities responded:
Cheers!

Get yourself a good real estate agent. Make sure that he or she gives you their undivided attention during the home buying experience. Communicate with the ladies in the sales center; they are very helpful.

Century Communities responded:
Thank you for sharing Curtis. The home buying experience has so many moving parts and you're correct. Staying engaged is helpful and Century being proactive with our communication makes a wonderful experience. ... More

From start to finish, the builder and staff worked with us to ensure our satisfaction. We would buy this home all over again.

Century Communities responded:
Joseph- It's wonderful to hear about how the team helped make this such a positive memorable experience. We are so happy you're happy with your home. Enjoy.

Had very positive experience with home builder.

Century Communities responded:
We are glad you had a positive experience and you shared.

Century Communities provide quality work and materials and respond well to warranty claims. Would definitely recommend and buy another home from them!

Century Communities responded:
Thank you for sharing.

Scott and Heather have been great, the only issue that we are having is with the landscape and the weeds in the preserve. Plants died quickly as with the grass.

Century Communities responded:
Thanks for letting us know, Mark. We understand Heather has reached out already to address your concerns and communicate with other homeowners having similar issues. It's feedback like yours that helps us improve. Many thanks. ... More

Nice area

Century Communities responded:
Wonderful to hear Victor.

Overall we are happy with our house though there are a few issues we wish had gone differently. We assume COVID changed a few things about the response to issues that we raised but eventually these have been worked out more or less to our satisfaction. ... More

Century Communities responded:
John-thank you for your candid response. We also appreciate your understanding during this epidemic.

Well to be honest, this is my second brand new house, and I wish I can have some of the things I have in the other one. Some of the materials are cheap, can’t say is bad constructed no issues there. Now for the flooring, cabinet, toilets, faucets (kitchen and bathroom) can be way better for the price we paid, not even included a ceiling fan, everything has to be an upgrade than when they come up a lot in price, the lots are so small that literally I can see my neighbors and talk to them and the way the do our back that is looking to the neighbors, no privacy there at all. Houses are very roomy, but I wish the pantry was bigger than what it is. But over all, is not bad a beautiful home with cheaper materials that in couple of year need to be replaced. ... More

Century Communities responded:
Thank you for your feed back. We will forward your experience on to the right departments. We're glad you are overall happy with your home.

Make sure to check kitchen counters, cabinets before and after purchase.

Century Communities responded:
Thank you for your feedback.

I got several problem badly. Septic pump broken and flood to front yard. Water leaking from ceiling but can't find the reason.

Century Communities responded:
Duk- please fill out a warranty request at www.centurycommunities.com. We have already forwarded this to the division as soon as we received it.

Upon moving in, we noticed multiple sections of flooring in both downstairs kitchen and upstairs bathrooms were faulty. We contacted them and they brought glue! To fix it. As one imagines this was not the right solution. So I then went through the website and requested for these issues to be fixed. They came and looked and said it would be, and never followed back. I then contacted them again and was told someone would call and schedule it and we still have not heard back. Also upstairs bedroom flooring has a major drop in the floor and that issue is still unresolved. After talking to other century community home owners I’ve been told this is common and they avoid fixing it so you forget and then the warranty is up! I however will not accept that as a solution! ... More

Love the neighborhood, just not the customer service or lack thereof. Covid can only be an excuse for so long. We couldn’t do an in person walkthrough due to covid, those items still haven’t been fixed. We’ve submitted over 30 other issues and no one has reached us regarding anything. A leaky roof, window, and wall happened when we first moved in which caused my baby to be room less for weeks. Three months in and no responses to warranty issues has me severely concerned on the trustworthyness of this company. They advertise a private lake access however there is no fence so public comes in swarms to include gang members. ... More

Do not recommend this builder/neighborhood

Century Communities responded:
Larry-
Spoke with the team. They have informed me they have made contact with you and are scheduled to meet with you 2-12-20