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What Homeowners Have to Say About Del Webb in Riverside-San Bernardino

Read the 129 homeowner reviews of Del Webb's new homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.1 out of 5 stars
in the Riverside-San Bernardino area

star-rating

129 Reviews - 3 Communities

5 ★(61)

4 ★(39)

3 ★(16)

2 ★(5)

1 ★(8)

Quality 4.1

Trustworthiness 4.2

Value 4.1

Responsiveness 4.1

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Patrina W.
  • Corona, CA
  • August 07, 2019

Such a great experience. Great customer service

star-rating Happy Home Buyer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Brenda M.
  • Rancho Mirage, CA
  • April 23, 2019

I am pleased with the quality of my new home also my home buying experience went well.

star-rating Del Webb Rancho Mirage

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Rancho Mirage, CA
  • March 27, 2019

We liked that our new home was absolutely move in ready!

star-rating Quality of build, attention to detail and overall project management

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Karl L.
  • Rancho Mirage, CA
  • December 01, 2020

Class act, very professional, knowledgeable and able to deliver on commitments on time

star-rating Great Models to chose from & great customer service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Douglas G.
  • Rancho Mirage, CA
  • September 04, 2019

It was actually hard to chose which model we wanted to build on our lot. great designs and features and very good customer service & communication from our construction supervisor, Jason, and our salesman, Steve, during the whole building and turnover process. Beautiful community and can't wait to use the club house as soon as it's completed. ... More

star-rating Build Quality & Value

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Steven T.
  • Rancho Mirage, CA
  • June 04, 2019

Build quality is good. As with anything purchased that is a product of an assembly line manufacturing process, there will be issues. The Pulte group seems to be on top of any issues by prompt & so far, conscientious attention to issues brought to their attention. Feedback from issues reported is used to head off future construction issues. IF you don't report the issue it will not be rectified & Pulte will not be able to improve the product, YOUR home! ... More

star-rating A very satisfactory new home-buying experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Rancho Mirage, CA
  • May 02, 2019

Del Webb homes are a good value for the money from a builder who has vast experience and resources in building new home communities. The quality of their direct employees is very high and they are responsive to homeowner concerns as they arise. Evidently there is a bit more flexibility in considering homeowner requested modifications during the building process than you are led to believe at the beginning. ... More

star-rating Del Webb - Overall a great experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Craig H.
  • Rancho Mirage, CA
  • April 08, 2021

Overall a great experience. High point was the house is great. Low point I bought the solar panels and it has been a complete nightmare. Tesla originally said 1-2 weeks after docs received. Going on 6 weeks. No closer now than when I first moved in. Sours a lot of the experience. ... More

star-rating The buying process was fluid/

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Raymond D.
  • Corona, CA
  • January 13, 2021

The staff they have in the mortgage lending department are personable and efficient. They always welcomed a phone call. After we moved in, trying to get repairs is not a quick response from the technicians. Pulte answers emails very quickly.

star-rating Del Webb - Overall it has been a great experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Mike G.
  • Rancho Mirage, CA
  • January 07, 2020

Overall it has been a great experience.A couple glitches here and there but we are very happy

star-rating Del Webb - Exceptional service from Andrew, Lidia, Craig and Lisa.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Montel H.
  • Corona, CA
  • October 28, 2020

Exceptional service from Andrew, Lidia, Craig and Lisa.

star-rating Frequent status updates regarding the building process.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Larry O.
  • Corona, CA
  • January 27, 2021

Overall we are satisfied with our new home. The sales office personnel were great, keeping us informed throughout the building process and helping with the financing options. The construction crews were also great. Perhaps the area of design upgrades could be improved. Home buyers may not think of everything and it would be nice if the designer helped identify potential issues. We upgraded kitchen door knobs and fixtures which we understood carried into the baths. The baths do have the same upgraded knobs, but the fixtures did not change. Now our baths have three different types of hardware: upgraded knobs, brushed nickel door handles, and polished chrome sink and shower fixtures. We also asked for a floor outlet to be put in the gathering room, perhaps for plugging in a lamp near the sofa. It was placed very close to the middle of the floor area, making it totally unusable. ... More

star-rating Del Webb - We started with some bad experiences in sales.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edward D.
  • Rancho Mirage, CA
  • January 07, 2021

We started with some bad experiences in sales. When that changed we seem to have missed a lot of info. There was alate start on our home and that has caused some problems, but overall we are well pleased.

star-rating Standard Dishwashers are poor quality

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Barbara A.
  • Rancho Mirage, CA
  • August 19, 2020

If you order the standard Whirlpool dishwasher, expect your contents to be only partially dry, even with the high temp dry and a rinse aid. A whirlpool technician sent to correct the problem attributes it to plastic materials instead of steel. They can't achieve a complete dry. ... More

star-rating Nice job for a track home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Suzanne F.
  • Rancho Mirage, CA
  • June 23, 2020

Extremely nice quality and very professional construction process and crew. Not over impressed with the HOA. They are not pro homeowner and a bit rude. Overall I am happy with the quality of the home.

star-rating Over all - a good experience while house being built - Response time on after we moved in on issues. POOR

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Mark S.
  • Rancho Mirage, CA
  • December 04, 2019

Was an excellent experience while house was being built. Chad our supervisor was excellent. The workers seemed to take care of any and all things. I do have an issue with the landscape people. Once they put in a very sparse space and problems came up they ignored all my needs to fix the items that had problems. I had to pay someone outside to take care of the problems. Lastly - The response on fixing things after we owned the house is less then adequate. ... More

star-rating The Del Webb personal were the very best

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Charles S.
  • Corona, CA
  • February 10, 2021

Same as above. The Del Webb team is top notch.

star-rating Closing was exactly on time as promised; wonderful community

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Steven K.
  • Rancho Mirage, CA
  • January 27, 2021

Beautiful home, wonderful quite surroundings. Be mindful of the fact that if you don’t upgrade certain features, e.g., the paint, the product will not be top shelf. Plan on spending as much as 15-20% above the purchase price for various upgrades. Still a great value though. I wish we had been given a warning about the fact that our mail service would not commence until some arbitrary date, i.e., when the HOA decides to give the Post Office the go ahead. We had to find this out the hard way. There is construction going on by us, not that much, but it should not impede mail delivery. We have to make our semi-weekly pilgrimage to the Post Office, which is not ideal in these COVID-affected times. ... More

star-rating Some errors found in quality control

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Steven M.
  • Rancho Mirage, CA
  • June 30, 2020

Some obvious errors missed by managers before we moved in. Also, the Design of MB water closet is a JOKE!

star-rating Good Value for Price

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • David B.
  • Rancho Mirage, CA
  • October 09, 2019

We got a lot for what we paid. It is value priced for retirement. Good enough to last and affordable enough to enjoy and not over stretch our budget. The options were fantastic, although pricey. If you are on a tight budget, the basic package is just fine! ... More

star-rating Looking forward to the Del Webb life

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Rancho Mirage, CA
  • September 14, 2019

A very nice house in a nice community. Looking forward to the Del Webb lifestyle.

star-rating Reincarnation

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Rancho Mirage, CA
  • September 11, 2019

I recently moved into my second home in the Rancho Mirage community. Why - you ask? Because the lot I originally wanted had not been released. When the lot was available, eight months after my first purchase, I decided to take a chance and put my original home up for sale. The home sold immediately. I am now enjoying a view of the mountains in my (second) new home in the same community. LOVE IT! Love it! ... More

star-rating Love the communication and involvement...our home is great!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Marlene H.
  • Rancho Mirage, CA
  • April 16, 2019

We were so excited every time we heard from Del Webb. It gave us a sense of involvement in many aspects so we could feel part of this process. Living far away, we could not just drop by to see progress. It was great to have our update and walk-thru appointments. And our Project Manager even sent us photos along the way. There were only minor things that needed attention, and they were taken care of right away. Thank you, Del Webb for a job well done. ... More

star-rating Del Webb - The actual builder was great.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Jane W.
  • Rancho Mirage, CA
  • December 02, 2020

The actual builder was great. Some of the materials are substandard - was @ bit surprised.

star-rating Del Webb - House is nice.

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Alan S.
  • Rancho Mirage, CA
  • May 28, 2020

House is nice. Only negative is price of upgrades