What Homeowners Have to Say About Del Webb in Atlanta

Read the 135 homeowner reviews of Del Webb's new homes in the Atlanta area. Atlanta homeowners rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.1 out of 5 stars
in the Atlanta area

star-rating

135 Reviews - 2 Communities

5 ★(65)

4 ★(35)

3 ★(22)

2 ★(10)

1 ★(3)

Quality 4

Trustworthiness 4.1

Value 4.1

Responsiveness 4

star-rating Spec Home so I didn't select any options

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Griffin, GA
  • March 26, 2019

As a spec home, this is not bad. I would have customized a bit more--range hood is too high for anyone under 5'2" and I'm 4'11", number of master bathroom electrical receptacles--need to take down full mirror and put up two over the sinks to make room for another outlet that is not over a sink; need to add an outlet where there is a big empty space where a cosmetic mirror could be on a cabinet; need to add an outlet to the private toilet area as a night light in there would be great; the master walk-in closet is passable but many shelves are too high for regular use unless one takes the ladder from the kitchen where the cooktop vent is too high and moves it into the master closet--yes, buying two is an option but one should not be up on ladders if over 55-65 in my opinion. There should be more than one linen closet with a three bedroom home--probably split the front coat closet to accommodate. Other than a few things I will need to have fixed on a punch list, all is good as far as houses go. ... More

star-rating Satisfied DelWebb Homebuyer For 2nd Time

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Harry S.
  • Griffin, GA
  • June 10, 2020

Our 1st DelWebb home be built and our experience was awesome! Our Field Manager was the best! Our 2nd DelWebb home was an inventory house, we knew nothing could be changed and we were satisfied with 95% of the choices which had been made by the sales team. When considering an inventory home, pay special attention to all the outlets and plugs, some folks are not tech saavy. Always pay the extra for irrigation, well worth it! Be sure the sod is watered from the start or there will be many weeds to contend with. The 4 ft extension on the garage is also well worth the price! The pull out drawers in kitchen are well worth the price! Also under cabinet lighting is very helpful. We returned to DelWebb to be with folks our age and the amenities in place! Too many positives to mention! We love it here and came back! ... More

star-rating Del Webb New GA Home Build

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Hoschton, GA
  • May 30, 2020

We built this home while we lived out of state. We had challenges with the first building manager keeping in touch and felt frustrated and uninformed but Del Webb reassigned us and the experience completely changed. The second manager assigned was great, friendly, knowledgeable and very responsive. He took over right at the point our framing was completed, he spoke with us weekly, providing pictures and details on the next steps. We love the area, the floor plan and efficiency of our home. We have always built custom homes, this experience was different. The finish work is good but there is room for improvement to be top quality. ... More

star-rating A great lifestyle!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Michael K.
  • Griffin, GA
  • February 18, 2020

Our sales rep Chuck did a fabulous job working with us. When our home in Florida sold quickly, he helped us switch to a move-in ready home of the same model as the one we had contracted to build, making for a much smoother transition. Using Pulte Mortgage was a great experience as well. Overall, the house is well-built. Once our punch list items are completed, we can honestly say that Pulte and Del Webb do a fine job in delivering a quality house in a community that offers a tremendous lifestyle. ... More

star-rating Initial Rating of New Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Frank N.
  • Hoschton, GA
  • February 18, 2020

It's hard to give a meaningful rating of a new home. We've had some problems with our Lennox heat and A/C system, which they are working to resolve. Also had some serious scratching of the sink in our second bath which needed to be resolved. Beyond that, no major issues. In general, we are very pleased with the quality of the build. Hopefully we'll still feel the same after a few more years. ... More

star-rating Love the Home and Neighborhood

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Michael K.
  • Hoschton, GA
  • January 08, 2020

Surpasses our expectations of an Active Adult Community. If you can't find activities it is on you, there is just tons of things to do.

star-rating Living the life at Del Webb

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Bruce B.
  • Griffin, GA
  • October 10, 2019

Wes was our contact person on construction. He was very attentive and knowledgeable about the construction process and keeping us up to date. Sorry he not available for other future home buyers he has moved on to other Pulte projects.

star-rating I would absolutely buy a new home here again!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Roger R.
  • Hoschton, GA
  • August 05, 2019

The home selection process was very efficient and once the home was ordered, the construction execution was amazingly fast and efficient. Our home is awesome and we are thrilled!

star-rating Del Webb - We liked our builder very much.

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Elliott Q.
  • Hoschton, GA
  • January 13, 2021

We liked our builder very much. He called weekly and was very responsive. We have been in the house only eight weeks and have 2 issues at this time. I have been told that I could call an electrician and pay for a change. The other issue I have not addressed yet. ... More

star-rating Paint

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Charles B.
  • Griffin, GA
  • April 16, 2019

More detail on the paint a better quality of pain

star-rating Almost excellent

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jacalyn M.
  • Hoschton, GA
  • April 09, 2019

Patience. More rules than you may like.

star-rating Very happy to be here

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • John S.
  • Hoschton, GA
  • February 28, 2019

Our house was finished in just a few months on time. Last-minute details were addressed satisfactorily. We are pleased with the overall process

star-rating Del Webb - Beautiful home for price and concept.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Griffin, GA
  • March 06, 2021

Beautiful home for price and concept.

star-rating Del Webb - We love our new home.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Raymond M.
  • Griffin, GA
  • December 08, 2020

We love our new home. We enjoyed watching each step of it being built. Everything went pretty smoothly. Since being in our home we’ve had issues with our doors. I sent an email and still nothing. So a little frustrated with the lack of response. But all in all we’re very pleased with our new home. ... More

star-rating Quick but maybe too fast

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • David B.
  • Hoschton, GA
  • December 01, 2020

Love the house and neighborhood but finishing work is a concern as is handling of incorrect grout color that was recolored versus removed and redone.

star-rating things to know

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John B.
  • Griffin, GA
  • June 27, 2019

Make sure you get he irrigation system put in, we were talked out of it by our guy that sold us our lot. Big mistake. You should also find out about the rates for bring vehicles into the state, we found out and were blown away by the costs. Knowing some of the up front costs, could make the move a lot easier. We LOVE our home... ... More

star-rating Almost Completely satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Janet G.
  • Hoschton, GA
  • June 26, 2019

The Monotony law prohibited us from having the colors we originally picked for our house exterior, and caused us to repaint our house to a color we did not like. When the bushes were removed from the back of our house it revealed a retention pond with muddy water that was not visible when we purchased the lot. Features in model we selected were not available: lighting, chrome fixtures.. ... More

star-rating Pretty Good Home - Time Will Tell

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joesph L.
  • Griffin, GA
  • June 19, 2019

Haven't been here long enough to give a full review. Been here 3 weeks and they are coming back to tear out my shower pan "While I'm Living Here" and replacing it because it is installed wrong. Hopefully the rest of the house is ok. Time will tell.

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Carol D.
  • Griffin, GA
  • June 11, 2019

The options list is very confusing. I missed a critical one because the language is too vague. ASK about every option you want. Have your sales rep point it out to you so you can recognize it on the printout you sign.

star-rating Inattention to Detail and Cleanliness

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard H.
  • Hoschton, GA
  • August 25, 2020

We love the finished product and had good relations with all staff we worked with. However, we were very disappointed in the attention to detail and the level of cleanliness of the property at closing. There are paint spatters throughout the driveway, sidewalk, and front porch as well as stains on our screen porch floor. The garage has clumps of drywall throughout along with paint splatters. ... More

star-rating Had a 95% positive build!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Scott W.
  • Hoschton, GA
  • May 15, 2019

Was able to monitor work progress from day one! The basic structure and floor plan fit my needs to a T.....during the build the Del Webb folks were always there to answer questions that Inmay have had. They communicated with me on a weekly schedule to keep me up to date with the progress on the property. It would have been nice to be able to add a few outlets and light switches during the build instead of having to go into finished walls after closing to add a few items.... ... More

star-rating Del Webb - Pulte needs to have more knowledgeable customer representatives

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Leonard M.
  • Hoschton, GA
  • February 02, 2021

Pulte needs to have more knowledgeable customer representatives at the front office when making a purchase. In my case I didn’t feel I had that. Questions couldn’t be answered and I didn’t receive the professional care that I should have. The professional care I did receive was from the building supervisor. He was in contact with me throughout the whole building process. He was excellent. ... More

star-rating Homebuyers Review

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Alan B.
  • Griffin, GA
  • July 21, 2020

The overall buying experience with our first field manager went extremely smooth. It made the home buying /build process an easy one. Our team were responsive. The new environment in which we all find ourselves in found us toward the end of the process therefore responsiveness changed due to staff changes. We have had an issue with communication with current field manager we are working toward resolution. ... More

star-rating 5961 Ventura place

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Matthew P.
  • Hoschton, GA
  • July 14, 2020

Overall the experience was top notch. Our general contractor was outstanding and kept us informed the entire way. Any issues were resolved very quickly. Top quality build. The only negative I can say is the sod layed in the yard was just really bad. Has taken months of work to get it looking even below average. ... More

star-rating Dunwoody Way Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Howard F.
  • Hoschton, GA
  • October 01, 2019

Had issue with microwave, but overall Del Webb Home experience was very good.