Skip main navigation

What Homeowners Have to Say About Del Webb in Las Vegas

Read the 87 homeowner reviews of Del Webb's new homes in the Las Vegas area. Las Vegas homeowners rated Del Webb an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.5 out of 5 stars
in the Las Vegas area

star-rating

87 Reviews - 3 Communities

5 ★(52)

4 ★(25)

3 ★(6)

2 ★(2)

1 ★(2)

Quality 4.4

Trustworthiness 4.6

Value 4.4

Responsiveness 4.6

star-rating Del Webb - Happy with our home.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Henry T.
  • Mesquite, NV
  • April 16, 2019

Happy with our home. Pulte used some bottom of the line stuff though. We will replace as we go.

star-rating Workmanship left little to be desired.

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 2

Responsiveness star-rating 3

  • Anonymous
  • Mesquite, NV
  • January 07, 2020

Please be sure to thoroughly and completely check your home.

star-rating Expected better

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Vincent W.
  • Mesquite, NV
  • July 14, 2020

The wood work in this home is horrible. Flooring company was sloppy when laying the grout. Been in the home for 2 months and none of it has been fix. Not scheduled for another month.

star-rating Sun City Sunset Years

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 4

  • Michael T.
  • Mesquite, NV
  • June 18, 2019

I would think that being as large as Pulte is, that they would be more accommodative to disabled veterans in the buying process.

Del Webb responded:
Thank you for taking the time to leave feedback. We'd like to learn more about what you experienced during the buying process to know how we could have done better. Please email us at socialcare@pultegroup.com. --Sarah delwebb ... More

star-rating Disappointment with design center.

Quality star-rating 1

Trustworthiness star-rating 4

Value star-rating 2

Responsiveness star-rating 5

  • Rudy G.
  • Mesquite, NV
  • January 13, 2021

Ask for Tanya in the sales office. Ask for Ron as your building superintendent. Expect laborers to take no pride in workmanship and leave trash everywhere. Be VERY cautious when going to the design center. Their samples are not actual representations of what you will get in your home. Keep detailed records of all upgrades and ensure that they actually get placed into your home. Expect great service post closing date from Darryl. ... More

star-rating home buyer 2

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Mesquite, NV
  • January 09, 2020

when it comes to options that you want or is needed you must ask ask ask. they don't tell you everything that is available.

star-rating Del Webb - Very poor craftsmanship of base board moldings and doors, nail

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 2

Responsiveness star-rating 4

  • Anonymous
  • Mesquite, NV
  • January 07, 2020

Very poor craftsmanship of base board moldings and doors, nail holes not filled or sanded, caulking not smoothed or remove just painted over, very disappointed in finished detail work. Brand new house and I have to go over everything and repair it myself. ... More

star-rating Del Webb - Cabinet quality lacking.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 2

  • Robert J.
  • Mesquite, NV
  • December 11, 2019

Cabinet quality lacking. Flooring options too expensive. Go builder base flooring and use outside contractor. Cleaning and prep for closing are dismal. Unfortunately squeaking wheel doesn’t always get service

star-rating Never choose a home virtually without seeing it in person we learned a good lesson

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 3

  • Gerald V.
  • Mesquite, NV
  • September 09, 2020

I would not recommend a Del Webb home if I were asked about it

Del Webb responded:
We are so sorry that you are not pleased with your new home. We would like to learn more about this situation so we can assist accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AS delwebb ... More

star-rating Very little communication throughout the process

Quality star-rating 3

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 2

  • Anonymous
  • Mesquite, NV
  • March 03, 2021

Pulte is a for profit organization, which is fine, however, they do not have any interest in talking to the customer throughout the home building process. They cut corners where possible and charge the highest prices. Don't believe the sales person, they are going to tell you anything to get you to buy and then there will be an excuse for everything when they can't deliver. They will also retaliate so be careful what you say to anyone involved in the entire process. ... More

Del Webb responded:
We are so disappointed to hear that you didn't have an excellent experience working with us to build your new home. If there is anything we can help with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH delwebb ... More

star-rating Builder growing pains

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 2

  • Rene D.
  • Mesquite, NV
  • June 01, 2020

It's been my experience any time you have a new community the contracted builder has marching orders to build so many homes per month. The builder is only as good as the sub contractor's they employ. 99% of the time there are no sub-contracting supervisors to monitor the daily work of their employee's doing the installs. Usually there is only an on site company superintendent who oversees the building process. If the sub contracting employees don't have pride in their craft, you wind up with shoddy workmanship. DO IT RIGHT THE FIRST TIME! Companies are in a hurry to sell homes, so build them fast. ... More

Del Webb responded:
We hate hearing that you aren't happy with the quality of your new home. We want to work with you to make things right and would appreciate if you could please email customersupport@pultegroup.com so our team can be in touch. Thank you for taking the time to leave a review. ^Abby delwebb ... More

star-rating You are buying a track house - expect track house quality

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Julie S.
  • Mesquite, NV
  • September 18, 2019

Do not be fooled by Del Webb's sales tactics - their "Build Quality Experience" is just a sales gimmick - Del Webb is a track house builder and the fit and finish of their homes reflects this - we spent over $40K for upgrades to our Kitchen, Master Bathroom and Flooring and the fit and finish is terrible - there is no quality control during the build process so nothing gets addressed until after you close on the house and then you are at the mercy of Del Webb's "Warranty Center" which is the most non-responsive outfit I have every dealt with - the tradesmen they send to fix the numerous things that WILL BE WRONG with your house are never on time and act like they are doing you a favor fixing the things they were probably responsible for messing up in the first place - if you want to buy into the "Del Webb Life Style" but also want a custom look to your home I would strongly recommend you forgo purchasing upgrades from Del Webb and have them installed after you take possession of your home by qualified tradesmen - Del Webb is good at cranking out track houses but custom work slows them down so they do not take the time necessary to do a quality job with anything beyond their standard finishes - we were hoping to purchase a turnkey new home but instead we have spent weeks trying to get all of the problems addressed by Del Webb's warranty department before we move into our new home - the inconvenience has been staggering and no one at Del Webb cares because they only care about quantity not quality - it shows in their attitude and it shows in their final product ... More

Del Webb responded:
We are so disappointed to hear that you had this experience and aren't happy with your home. If we can assist in any way, please email socialcare@pultegroup.com and our team will be in touch. ^Abby delwebb ... More