What Homeowners Have to Say About Del Webb

Del Webb has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb’s 2094 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

2094 Reviews - 55 Communities

5 ★(934)

4 ★(581)

3 ★(326)

2 ★(170)

1 ★(83)

Quality 3.9

Trustworthiness 4.1

Value 4

Responsiveness 4

star-rating Pleased With Our Home in SCHH

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Darrel S.
  • Bluffton, SC
  • August 26, 2020

Overall, our experience with the purchase and construction of our home has been very good. We have encountered a few issues along the way as one would expect. The field manager was very helpful in addressing concerns and his communication was excellent. ... More

star-rating Very Satisfied Homeowner

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Edward R.
  • Port Saint Lucie, FL
  • August 25, 2020

We are very happy with our new home. We were pleased with the builder and their offerings, and any issues we encountered were dealt with promptly. This is a beautiful community with a wide variety of activities. Unfortunately because of the coronavirus, we have not had much opportunity for social interaction, but there has been regular communication from the activities director as well as the HOA. So we look forward to taking an active part in the offerings once it is safe to do so. From initial purchase to closing and after, everyone we have dealt with has been attentive and knowledgeable. We believe this will be a wonderful place to live. ... More

star-rating Del Webb/Pulte is a very good developer.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Joseph T.
  • MARANA, AZ
  • August 12, 2020

Our experience with a "near custom" home in a newer Del Webb community was excellent. The entire process was smooth. The Construction Manager was very responsive and great to work with. I would happily recommend a new home within a Del Webb community. ... More

star-rating Excited and Pleased with Our New House

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Glen T.
  • Georgetown, TX
  • July 30, 2020

Be involved with the process. Take advantage of offers as well as advice from the Pulte representatives. Be imaginative and have fun. Meet your neighbors. Get involved. It is the Sun City way!

star-rating Summerwood

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Michael F.
  • Bluffton, SC
  • July 22, 2020

The floor plan meets our needs, we got the customizations we wanted and the house was built on time and in great condition.

star-rating Great Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William V.
  • Buckeye, AZ
  • July 18, 2020

Most everyone that we worked with was excellent and very responsive. The process of selecting, designing, building and closing went very smoothly.

star-rating quality, knowledgeable and courteous

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Charles F.
  • Estero, FL
  • July 17, 2020

The project manager on our home as well as the salesperson were the most responsive, concerned, knowledgeable and courteous team we have every come across in building a new home (This is our 5th new construction home).

star-rating Absolutely Wonderful!!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kenneth M.
  • Myrtle Beach, SC
  • July 14, 2020

Excellent, responsive and very quick customer service. I was pleased all through the entire home build!!

star-rating Outstanding service and buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • phil c.
  • Summerville, SC
  • July 14, 2020

Wonderful company to buy from --- great sales, service and design!

star-rating Great Home Chouce

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel C.
  • Corona, CA
  • July 07, 2020

Quality build, impressed so far with their customer service as well. Issues immediately addressed.

star-rating good experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Charles T.
  • OCALA, FL
  • July 05, 2020

Good experience, few problems.

star-rating Well built home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Thomas C.
  • Rancho Mirage, CA
  • June 30, 2020

The home is extremely well built, insulated and great insulating windows and patio doors.

star-rating Our Del Webb Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ann P.
  • Fort Mill, SC
  • June 30, 2020

We are happy with our Del Webb home and with the community My only two comments would be that they don't allow enough options for people willing to pay for them, and it would save them money to do so. They also wouldn't allow us to do some things until after closing that they later allowed people n our same village to do before closing, saving them a lot of hassle - and we are still trying to get it taken care of! ... More

star-rating Pretty happy with my new home. Love the details

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Dona S.
  • Rancho Mirage, CA
  • June 30, 2020

Realize that some of the responses have been slow due to Covid-19

star-rating 2nd time around

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Franklin W.
  • OCALA, FL
  • June 30, 2020

This is the second Del Webb community that we have lived in and feel we will enjoy this one as much as the first.

star-rating Dell Webb new house review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Chad D.
  • Richmond, TX
  • June 23, 2020

Overall a very positive experience purchasing our new house in Dell Webb.

star-rating Great Company and terific people to work with

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Matthew S.
  • Wake Forest, NC
  • June 16, 2020

Brand new house while I thought there would be nothing to fix afterwards Pulte/Del Webb set our expectations well. The little things that needed to get fixed were all fixed promptly and expeditiously with attention to the COVID rules and keeping us and the folks doing the work safe. Profesional to a "T" ... More

star-rating Very happy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Rocky F.
  • Richmond, TX
  • June 10, 2020

I am very happy with my new house. Bryan has been quick to take care of the few little problems that we found.

Del Webb responded:
We are so sorry you have had a frustrating time getting your issues corrected but thank you for taking the time to leave a review. We would like to learn more so we can assist accordingly and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby delwebb ... More

star-rating Del Webb Review

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James F.
  • Aubrey, TX
  • June 02, 2020

The folks we worked with from sales, design center and field managers were excellent. The only issue is with the landscaping. The sod is laid down poorly,..it’s not rolled, so the yard is uneven and lumpy. Also, the intersection at our street corner by our house Is not sodded at all, and has tall wild weeds growing. I can’t understand why, with all the Del Webb employees in the neighborhood, that this has not been taken care of. ... More

star-rating Only 1 issue after 3 months.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gerald K.
  • OCALA, FL
  • June 02, 2020

The only issue we have currently is our laminate floors. Nevertheless, when we notified the warranty dept, they responded immediately for an appointment this week to discuss. Value is excellent especially given the size of the comes and fewer more "Up-grades" to hike the price. So many things are included in the basic price you have money left to "splurge" on a few of them! All of the people we have worked with since last September have my excellent rating for their trustworthiness from our salesperson to our field manager. Responsiveness to issues is a problem right now due to Covid-19 and workers are not allowed in your homes except for emergencies. We do have a few small ones which were on our "punch list" but didn't have time to get it taken care of before the shutdown. During the building process however, they were immediately responsive to any issues, questions or difficulties we had with any of the building issues. ... More

star-rating New Homeowners

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Thomas A.
  • Lakewood Ranch, FL
  • May 29, 2020

The sales team was helpful in offering alternatives in lot selections as well house upgrades. They were not afraid to provide insight on any questions we may have had. We had our house inspected prior to closing and nothing mechanical or structural was found. Cosmetically there were thing that we identified and are expecting to talk to the supervisor that takes care of after sale issues next week. ... More

star-rating Love Del Webb

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Shirley D.
  • Ladera Ranch, CA
  • May 28, 2020

We moved to one of the Del Webb homes because we wanted to downsize. We sold our old home and with only about 30 days until we had to move out, we thought we would have to rent interim housing until we could close escrow on our Del Webb home. Betty in the Alma sales office assured me that we could close escrow in time to move straight to our new home. She was awesome along with all the other Del Webb people in the finance and escrow divisions. The escrow was seamless and quick. Betty and Gary, the construction superintendent, worked with me every step of the way to coordinate hookup of our utilities and delivery of our appliances. It was so helpful since I was trying to move out of my old home. We have been in our new home a little over a month and Betty and Gary continue to be available for any questions. We love the new house and the neighborhood. It's such a happy, beautiful place to live! ... More

Del Webb responded:
We are so happy to hear that our team made your experience smooth and positive. We love that you are enjoying your new community and we wish you many more years of happiness. ^Abby delwebb ... More

star-rating Pleased with the process

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Mesquite, NV
  • May 27, 2020

We are very pleased with the entire process.

star-rating Happily pleased

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Kathleen M.
  • Wake Forest, NC
  • May 27, 2020

We were very pleased with the sales and design staff who were very attentive to our needs. I had submitted a review of our builder who met our expectations and beyond. Our only disappointment has been the lawn. We have had at least 20 bad squares and some low spots that retain the water when it rains and killing the grass. We are awaiting this to be addressed. ... More

star-rating Pleased

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Myrtle Beach, SC
  • May 27, 2020

Take advantage of on site visits during the building process to see the development of your home!