What Homeowners Have to Say About Del Webb

Del Webb has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb’s 2066 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

2066 Reviews - 55 Communities

5 ★(922)

4 ★(574)

3 ★(323)

2 ★(166)

1 ★(81)

Quality 3.9

Trustworthiness 4.1

Value 4

Responsiveness 4

star-rating I liked the houses and price.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 5

  • Mary W.
  • Georgetown, TX
  • December 01, 2020

They were right on the time to finish the house and have been very good if I called and something had to be taken care of. I love the house and think I got a very good deal for what I got.

star-rating Great Employees Make Great Companies.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Suzanne K.
  • Georgetown, TX
  • November 03, 2020

Tim in sales and David from Austin Reality introduced me to the community values that made the decision to move 1500 miles comfortable. Their support during the build process was above and beyond. Connie in design, provided material recommendations that look spectacular in my new home. Lori turned the final weeks of construction turn from stress to a celebration. Mary in warranty was awesome walking me through the process with kindness every step of the way. My neighbors are like extended family. ... More

star-rating Del Webb - Notice mistakes or they will not be fixed.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • James G.
  • Georgetown, TX
  • October 20, 2020

Notice mistakes or they will not be fixed.

star-rating Del Webb - nice homes with pleasant layout

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Heidy R.
  • Estero, FL
  • May 28, 2020

nice homes with pleasant layout

star-rating Del Webb - Overall it has been a great experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Mike G.
  • Rancho Mirage, CA
  • January 07, 2020

Overall it has been a great experience.A couple glitches here and there but we are very happy

star-rating So far so good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Robert O.
  • Albuquerque, NM
  • November 20, 2019

Good response to issues

star-rating Poor workmanship

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Daniel K.
  • Land O' Lakes, FL
  • November 07, 2019

Overall nice home but the craftsmanship was terrible many do overs.....multiple times on same items.....still not remedy on paint and drywall issues.....we do understand we have time to get remedy but tile concerns electrical concerns plumbing issues....would not recommend this builder though supervisors and sales people were great, selection of upgrades and explanations were not a good experience due to lack of explanations ... More

star-rating good experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Philip S.
  • Lakewood Ranch, FL
  • June 25, 2019

Issues were addressed in a straightforward manner.

star-rating Del Webb - Everyone is very pleasant and helpful

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jill M.
  • Davenport, FL
  • May 16, 2019

Everyone is very pleasant and helpful

star-rating Del Webb - The people we dealt with at Del Webb (Pulte Homes)were fantastic,

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Julie B.
  • Ocala, FL
  • May 15, 2019

The people we dealt with at Del Webb (Pulte Homes)were fantastic, from Darren the sales person, Nikki in the design studio, John our Field Manager, to the girls at Pulte Mortgage. I give each and everyone of them 5 stars. I love our home, but I believe they do not have enough workers to complete the homes within the time frame and do a quality job. Our sod has been our biggest complaint even before we moved in, but Pulte refuses to do anything about it. Many others in the neighborhood have the same complaint. We have some patches where the sod is nice and green, the rest looks yellow and half dead. It is our responsibility to pay for someone to treat the lawn and pay to water it in order to see if we can make it look decent in 12 to 18 months. Some people have spent 3 to 6 months fighting to get some areas replaced or have replaced it at their own expense. The driveway... Problems, but we had an outside source do epoxy, and they fixed the driveway problem for us. The paint job is sloppy, lots that should have been cleaned up, scraped off, cleaned off the carpet and floors, drizzles all over, and not quality work, because they have to hurry to move onto the next job. Bottom line, need to hire more workers to assure quality workmanship and still meet the deadline they are promising the buyers. On the surface, or home looks great, and we do love it. But I wouldn't call it "quality" work vs what we paid for the house. Suggestion would be to meet with some of the new owners and determine what they feel could be done to make their home better and help Del Webb in improving the homes. ... More

star-rating After purchase

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • James M.
  • Lakewood Ranch, FL
  • April 17, 2019

Only 2 months . Overall pleased but working on a punch list. We will see after that.

star-rating Del Webb - It appears that some materials were not up to the upgrade we

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Bruce P.
  • Aubrey, TX
  • December 08, 2020

It appears that some materials were not up to the upgrade we thought we would have. Also, due to delays on other items, it appears some work such as carpet installation should have been delayed until the cabinets were installed. Also, having an issue with the upgraded tile we chose for the house. It appears to be substandard and chipping for no apparent reason. ... More

star-rating Del Webb - We love our new home.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Raymond M.
  • Griffin, GA
  • December 08, 2020

We love our new home. We enjoyed watching each step of it being built. Everything went pretty smoothly. Since being in our home we’ve had issues with our doors. I sent an email and still nothing. So a little frustrated with the lack of response. But all in all we’re very pleased with our new home. ... More

star-rating Excellent Builder

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Judith F.
  • Port Saint Lucie, FL
  • May 22, 2019

Pulte Builders on time and easy closing.

star-rating Wonderful Salesman

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • Georgetown, TX
  • January 06, 2021

Adam M. went above and beyond in helping us with the buying of our new home, as we were in CA. With Covid 19, we were unable to come to TX, so Adam went out weekly to take pictures of the progress of our new home and was in constant contact with us. We were not able to fly out for the closing and signed docs online. Was not present for walkthrough, but sent a punch list of what we saw in pictures that needed to be corrected. The contractor said he did the walkthrough, but it was very apparent that that was not true as there was no battery in a smoke alarm and was beeping until we went to buy and install a battery. Was very disappointed when we moved into our new home, as it was not cleaned. Had to sweep, vacuum, dust and clean paint from tile and grout throughout the house before moving anything in. Many items still need to be redone, builder should have taken more time and pride in the quality of work.. Want you to know that even though work still needs to be done, we love our new home! ... More

star-rating Quick but maybe too fast

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • David B.
  • Hoschton, GA
  • December 01, 2020

Love the house and neighborhood but finishing work is a concern as is handling of incorrect grout color that was recolored versus removed and redone.

star-rating Del Webb - Exceptional service from Andrew, Lidia, Craig and Lisa.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Montel H.
  • Corona, CA
  • October 28, 2020

Exceptional service from Andrew, Lidia, Craig and Lisa.

star-rating New house

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Mary M.
  • Ave Maria, FL
  • May 02, 2019

Builder was very good. The representatives of builders were excellent. Contacting the association and sub contractors need some improvement.

star-rating Del Webb - Working with Ken in sales was really good, he kept us informed

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Randall B.
  • Buckeye, AZ
  • December 01, 2020

Working with Ken in sales was really good, he kept us informed about the progress of our home up till it was finished. Our building Supervisor Kohl kept in touch with us on each step of the build and corrected any issues that we had along the way. Right now we're compiling a list of items that need to be corrected and will wait and see how that is handled. ... More

star-rating Nice community to live in

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 2

  • William R.
  • Myrtle Beach, SC
  • February 18, 2020

Give yourself plenty of time for the mortgage process, it is slower than you think.

star-rating Del Webb - So far it's been over a month there not getting the work that

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 4

Responsiveness star-rating 1

  • Rose F.
  • SAN ANTONIO, TX
  • December 01, 2020

So far it's been over a month there not getting the work that needs to be done.

star-rating Construction manages

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Lawrence B.
  • Lakewood Ranch, FL
  • July 21, 2020

Construction managers are deceitful

star-rating He was very responsive when we had questions!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Donald B.
  • Mesquite, NV
  • November 19, 2020

They work with you to give you the best home for the money and address any concerns you may have!

star-rating I Love Frisco Lakes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Frisco, TX
  • June 03, 2020

The neighbors are so nice and thoughtful in this age restricted community. This is my 4th home by Del Webb.

star-rating Del Webb Pulte

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michelle C.
  • Richmond, TX
  • May 26, 2020

The construction went smoothly. The house is well built and extremely impressed at the quality of the house. However, the confidence of sales person to loan officer and others in terms of communications to the buyer (me) was quite poor.