Del Webb has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb’s 2066 homeowner reviews to learn why they are the right team to build your new home.
4.1 out of 5 stars
in all areas
2066 Reviews - 55 Communities
5 ★(922)
4 ★(574)
3 ★(323)
2 ★(166)
1 ★(81)
Quality 3.9
Trustworthiness 4.1
Value 4
Responsiveness 4
star-rating Mostly smooth process
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Beside a couple hiccups with the custom items we selected (which were corrected) the process was about as smooth as you would hope. And the home is beautiful.
star-rating Del Webb - We love our house
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We love our house
star-rating things to know
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Make sure you get he irrigation system put in, we were talked out of it by our guy that sold us our lot. Big mistake. You should also find out about the rates for bring vehicles into the state, we found out and were blown away by the costs. Knowing some of the up front costs, could make the move a lot easier. We LOVE our home... ... More
star-rating Home is well built and company is super responsive to issues
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Question is would I buy from this builder again and the answer is you bet I would.
star-rating Del Webb - Great home buying experience overall!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Great home buying experience overall!
star-rating Del Webb - We started with some bad experiences in sales.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We started with some bad experiences in sales. When that changed we seem to have missed a lot of info. There was alate start on our home and that has caused some problems, but overall we are well pleased.
star-rating My construction liaison kept me fully informed on weekly basis and was available to answer questions
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
I completed the building process from 1300 miles away. It would not have been possible without a construction liaison who stayed in close contact.
star-rating Del Webb - All in all a good experience
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
All in all a good experience
star-rating After Purchase service support is very good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
So far a great experience. Few things could be improved on but all in all good experience.
star-rating Del Webb - Great house with good workmanship
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Great house with good workmanship
star-rating Del Webb - Many lay-outs to choose from although there were no apartment
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Many lay-outs to choose from although there were no apartment models available for viewing when I purchased my apartment in Building 1.
star-rating Standard Dishwashers are poor quality
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
If you order the standard Whirlpool dishwasher, expect your contents to be only partially dry, even with the high temp dry and a rinse aid. A whirlpool technician sent to correct the problem attributes it to plastic materials instead of steel. They can't achieve a complete dry. ... More
star-rating Love My New Home!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Love my new home and am very pleased with it. Have found a few minor issues with our new home but they were either quickly fixed or we fixed them ourselves. Truly believe it is a great benefit to be close while the house is being built and check on it at least once a week. We found several issues during the building that were quickly fixed. If they had not been pointed out by us would they have been caught in time to fix or caught at all? It appears at times that the subcontractor is more concerned with just completing the task and moving on the next house vice actually caring for the quality of his work. ... More
star-rating Great home in a great community for a reasonable price
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Compared to the Del Webb communities in Wickenburg and Rio Verde this is a steal.
star-rating Generally pleased
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Good value.
star-rating Nice job for a track home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Extremely nice quality and very professional construction process and crew. Not over impressed with the HOA. They are not pro homeowner and a bit rude. Overall I am happy with the quality of the home.
star-rating Floor tiles
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything was excellent, above standard EXCEPT floor tiles. We have at least a dozen hollow tiles that are not covered by warranty and four that are uneven one cracked and three that move when you walk on them
star-rating Loving our new Del Webb home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We were so excited when we heard that Del Webb would be building in our community so we waited and were one of the first ones to purchase here. The building process was exciting as we met with our sales associate, and visited the design center, to make our choices and design our dream home. It was fun to be able to drive by during the off construction times to check on the progress of our home. Our project manager was awesome and kept us up-to-date on the activity as well as providing walk throughs during the build. If we had any concerns, he was always very prompt in responding. We moved in in late February and we couldn't be happier with our home. Thanks Del Webb! ... More
star-rating Poor finishing workmanship
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
All trim work excessive caulking droplets on base boards All door trims either not caulked around completely on trim Poor paint quality lots of spots where door shows bare wood or top of door no paint at all Grout cracking in guest bathroom tile surround All base boards cracking grout at base of tile floor and base boards Master bath water closet walls caulking in corners Of walls Master bath back splash at counter top cracking or poor workmanship Kitchen cabinets nail holes not filled and not stained Drawer under stove does not close on one side Oven hood fan/light controls sticking so can not turn off. Had to trip circuit breaker to stop fan. Repair man has been here twice Dryer making rubbing noise repair man Has been here twice now have loud growling noise Has ordered new parts. I would like new replacement unit Overall very disappointed in finishing workmanship This is my second Del Webb new home purchase so not completely satisfied with this purchase ... More
star-rating Beautiful home and community
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I bought my home from the phone. I am from another state, however, my realtor and the sales agent were fantastic. I made a lot of calls and they had a lot of patience. If you are lucky enough to select upgrades make sure you think everything through.
star-rating Done
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Understand you contract before you buy.
star-rating Very satisfied except for concrete work.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We love the house, except . . . the concrete work is shoddy. The garage floor has a rough section near the wall. Additionally, patches were required closer to the center of the floor, which a friend told me was caused by the carpenters placing two by fours used for bracing the walls into the wet concrete floor. Also, the patio had pockets required patches. And, the side of the driveway has chipped sections. ... More
star-rating Over all - a good experience while house being built - Response time on after we moved in on issues. POOR
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Was an excellent experience while house was being built. Chad our supervisor was excellent. The workers seemed to take care of any and all things. I do have an issue with the landscape people. Once they put in a very sparse space and problems came up they ignored all my needs to fix the items that had problems. I had to pay someone outside to take care of the problems. Lastly - The response on fixing things after we owned the house is less then adequate. ... More
star-rating Satisfied with our experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Over all, we are very satisfied with the building process of our Del Webb home. If I had to make a critique I would say that given the 55 and over age range of the community, there are some things that could be a little more age friendly within the home, and I would have like to have seen a little more flexibility in the finishes selection process. Examples: I wanted the microwave moved to the lower cabinet next to the fridge and I wanted the white subway tile but with gray grout. They could do neither of those. ... More
star-rating We are overall very pleased with our home. The only issue is some of the materials and workmanship seems a little sloppy.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone we dealt with was very professional and super helpful. Throughout the process we were kept in the loop the entire time. Our home was completed ahead of schedule which definitely was a plus!