What Homeowners Have to Say About Del Webb

Del Webb has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb’s 2066 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

2066 Reviews - 55 Communities

5 ★(922)

4 ★(574)

3 ★(323)

2 ★(166)

1 ★(81)

Quality 3.9

Trustworthiness 4.1

Value 4

Responsiveness 4

star-rating Helpfulness of sales person

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Marlo B.
  • SAN ANTONIO, TX
  • December 08, 2020

I used my own inspector for 2nd opinion. Issues he found were minor

star-rating Del Webb - I feel through the cracks at every stage of the process.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Crystal B.
  • Summerville, SC
  • December 02, 2020

I feel through the cracks at every stage of the process. I don’t know if it was because of COVID or not.

star-rating Del Webb - This was an overall good buying experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Sue G.
  • Fort Mill, SC
  • December 01, 2020

This was an overall good buying experience. Be very careful when evaluating the upgrades. Sales wasn't always thorough in explaining additional options out there. I recommend looking at the existing homes and see what else they have. Ask a lot of questions. ... More

star-rating Building went along in a timely manner even with Covid present.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Lawrence V.
  • Plainfield, IN
  • December 01, 2020

We were kept informed of the building process in a timely manner.

star-rating The sales rep was excellent, she really knew her stuff, and was very responsive to any question or issue we had.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Thomas D.
  • Port Saint Lucie, FL
  • November 10, 2020

The rep that did the virtual walk through (because of Covid-19) was excellent really knew his stuff. There were a few minor issues that need to be addressed and based on what I have experienced I expect them to be handled in a timely manor. Because of the Covid we are transitioning to our new home in phases we hope to be settled in soon. I would highly recommend the people we worked with. We are putting together a punch/warranty itemized list that needs to be addressed. I expect that it will be addressed and resolved to our satisfaction. Check back with me in 6 months and 1 year. ... More

star-rating Del Webb - House was finished on schedule.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Davenport, FL
  • November 04, 2020

House was finished on schedule. Everything was finished including the planting. There was no punch list. After we moved in there were several minor issues that were addressed very promptly. I was surprised by a $550 want bill for the first month especially since we were only in the house for three weeks ... More

star-rating Del Webb - Everything went according to the schedule laid out at the start.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Sharon M.
  • Bluffton, SC
  • November 04, 2020

Everything went according to the schedule laid out at the start. Problems were small and addressed quickly.

star-rating Pleased, but.....

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Harry O.
  • Rancho Mirage, CA
  • November 03, 2020

I am curious as to why the model home of the Refuge, which I chose, has two lights built into the ceiling of the second bedroom and I have none. The overall quality of the home is quite good and I’m very happy to be living here.

star-rating Del Webb - Good location and well maintained

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Griffin, GA
  • November 03, 2020

Good location and well maintained

star-rating Del Webb - It was a smooth process from beginning to end

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Port Saint Lucie, FL
  • November 03, 2020

It was a smooth process from beginning to end

star-rating We loved Bly!

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Paul G.
  • MARANA, AZ
  • October 29, 2020

Our new home is beautiful!

star-rating Building homes fast and some sub contractors make

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Thomas M.
  • Ocala, FL
  • October 22, 2020

Must realize builder putting up homes pretty fast.Some sub contractors not real experienced.Warranty however helps resolve issues. I was not happy with Pulte financing initially however it was resolved. Person i worked with not knowledgeable not explained all aspects of financing. I found out on my own. Field manager/warranty manager great.Had contact and able to see it being constructed. ... More

star-rating Satisfied With Our New Home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jeffrey T.
  • Griffin, GA
  • October 22, 2020

We love the design of our Martin Ray home. It was finished on time and we love how the community is laid out and how nice all the neighbors are. We are very happy to be a part of the neighborhood.

star-rating Always timely, caring and professional.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Lenard J.
  • The Woodlands, TX
  • October 22, 2020

Anthony made the experience during this unusual time very easy, he kept us up to date with the delays and worked hard to get house finished. My only complaint is the painting and calking are not up to the price paid for home.

star-rating Del Webb - Too many restrictions on upgrades!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Charles J.
  • Lakewood Ranch, FL
  • October 20, 2020

Too many restrictions on upgrades! This home could have been so much better if we were able to upgrade some items but this restriction basically says this is a cookie cutter home at custom prices! If the community had not been exceptional, we would have chosen another Lakewood Ranch development! ... More

star-rating Better than average

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Land O' Lakes, FL
  • September 10, 2020

Excellent buying experience. Home constructed as expected. Some desired upgrades and options were not available, e.g., impact resistant windows, electrical modifications, additional plumbing outlets, etc. Warranty service is difficult to obtain.

star-rating Del Webb - Be sure you make appointments with builder and make thoughts/needs

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Plainfield, IN
  • September 09, 2020

Be sure you make appointments with builder and make thoughts/needs known about how you want the house to be completed.

star-rating Good builder

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 2

  • Anonymous
  • Plainfield, IN
  • September 08, 2020

I purchased a spec home and there were a few issues that were supposed to be fixed before closing. When I arrived the morning of closing they were not completed but I was told the would be completed asap. Since closing, I have had promises the issues will be fixed but they have not been completed at this time, 5 weeks after moving into my new home. ... More

star-rating Still good quality for Del Webb community

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Judith B.
  • Griffin, GA
  • September 08, 2020

Quality products still being offered on home construction. However their workmanship level has diminished when it comes to actual installation of those products. Built a home in same community five years ago and had absolutely no issues during construction phase. With the second home built in 2020, had to constantly bring up issues during construction; missed options, options I did not select, quality of installations on tile, drywall, cabinets, etc. Very, very different unexpected experience. I chose to come back to Sun City Peach Tree because of the first building experience so was completely taken by surprise on this second build. Would still live here but be prepared to watch closely how the house is built during construction. ... More

star-rating Happy with my new home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Terry M.
  • Fishers, IN
  • September 08, 2020

The whole process was easy. I lived and worked 2 hours away...I still felt connected to the build process. Project manager supplied pictures weekly to keep me informed. Great experience.

star-rating We are so happy about our new home!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Thomas E.
  • Summerville, SC
  • September 08, 2020

We are pleased with our home. We liked all the models and felt that they were well designed, but the Steel Creek was the right one for us. This is our first new home, so the experience -especially during these times of Covid- was a bit daunting. However, the team at Del Webb helped us every step of the way. At all times they were caring, thoughtful, and professional. We are so grateful for their support! ... More

star-rating Del Webb -

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • John N.
  • Port Saint Lucie, FL
  • August 26, 2020

Everyone we delt with was helpfull and did whatever they could to keep us updated.

star-rating Del Webb - 30 days to find all issues not enough time takes a long

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Donald A.
  • Buckeye, AZ
  • August 25, 2020

30 days to find all issues not enough time takes a long time to get unpacked for some people

star-rating Nice place to live

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Port Saint Lucie, FL
  • August 21, 2020

Very nice community. Very different from other Del Webb communities, not as lush. Landscaping isn’t as nice as other 55+ communities in Port St Lucie, and clubhouse is small with social hall building many years out yet. But still very nice place to live. ... More

star-rating Warranty and Repairs

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Karin L.
  • Lakewood Ranch, FL
  • August 19, 2020

I will start out by saying I love my new home. It was being built when I lived 3,000 miles away. In hindsight, I wish I was closer to check out the process, but with COVID-19, that was not possible. I hired a Home Inspector and he found quite a few things that weren't completed by the workers, were not done properly or need repair like faulty windows. I would never have known that these things were wrong, so I recommend having your home inspected, even though it is new. All the repairs/corrections should be covered under my first year warranty and I will be submitting the list once I get the report back. So far, my Customer Service Site person has been great in setting up what I found and I am confident that she will be helpful with what I have to add. This is a bit of an inconvenience, but as long as the builder makes it right, I'll live with the inconvenience. ... More