What Homeowners Have to Say About Del Webb in Myrtle Beach

Read the 48 homeowner reviews of Del Webb's new homes in the Myrtle Beach area. Myrtle Beach homeowners rated Del Webb an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Myrtle Beach area

star-rating

48 Reviews - 2 Communities

5 ★(24)

4 ★(15)

3 ★(8)

2 ★(1)

1 ★(0)

Quality 3.9

Trustworthiness 4.5

Value 4

Responsiveness 4.3

star-rating Overall very good experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Michael K.
  • Myrtle Beach, SC
  • July 14, 2020

It would be great if the workers took better care to do the job right the first time. Then we wouldn't have had to have so many things redone to get them right. Yes, all issues were fixed and resolved in a timely manner.

star-rating Love the house and community.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Rosemarie S.
  • Myrtle Beach, SC
  • June 23, 2020

The overall experience with buying my home in DelWebb was very good and I am happy to be able to live in this great community. I’m happy with the house construction and interior finishing. Except for all the painting on the woodwork and doors, it is very sloppy with lumps of paint and spots without any paint. I do get very aggravated every time I look at it. ... More

star-rating We Love the home.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Timothy K.
  • Myrtle Beach, SC
  • July 31, 2019

The build quality was great. The paint and finish was average at best. The concrete work was below average.

star-rating The closing and turnover process was very good including preclosing walk thru

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Steven W.
  • Myrtle Beach, SC
  • December 01, 2020

We have now lived in two Del Webb communities and we have had good building and closing experiences

star-rating Finish work

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Linda S.
  • Myrtle Beach, SC
  • May 26, 2020

I love m house as far as the design, room sizes and responsiveness wrh our project manager. What is a huge disappointment is the finish work. We paid extra to have the craftsman’s package and expected the woodwork to be very attractive. There are so many things wrong with the trim that it’s embarrassing for people to see. Corners with large gaps, painting over nails that aren’t countersunk, rough and messed up wood; sloppily painted, just to name a few defects. I’m very happy with Mike for trying to get these defects corrected. Hopefully whoever comes here to repair the items is the best finish guy you have. As far as value: way too much for the lots which jacks the price of the home up. But, we knew going in, that the price was very expensive. I hope to be able to enjoy he amenities we are paying for but can’t use because of covid-19. I’m telling you all of this so you would do better. Thank you for the opportunity to comment on our experience. ... More

star-rating finish work

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Charles T.
  • Myrtle Beach, SC
  • April 08, 2020

Our field supervisor was excellent but unfortunately he had to work with some contractors that were not focused quality people. I think Pulte tends to put more emphasis on getting the job done ASAP rather than allowing time to do a quality job. Everything is put on a schedule and each sub-contractor shows up on his date regardless if the prior contractor had not finished his work. This results in a nightmare for the supervisor as he then has to reschedule contractors to come back to finish work. Painters were horrible. Trim work was fair. Framing was good, Concrete work good, roofing and siding was good, plumbing good, insulation good, hanging of drywall good, finishing drywall poor, hanging of cabinets fair, flooring very good, garage doors good, electrical fair, cleanup prior to moving in horrible. ... More

star-rating Del Webb - Nice community and amenities available

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Richard R.
  • Myrtle Beach, SC
  • March 04, 2021

Nice community and amenities available

star-rating Project Mgr. made everything run smoothly

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 5

  • John M.
  • Myrtle Beach, SC
  • March 03, 2021

The "Options" part of the sales process felt somewhat "high pressured", The Design Center coordinator was very professional... There seemed to be some confusion between Sales and Design as to what was an available option and/or included. Once Our Project Mgr. took over everything went seamlessly....he was professional, always in touch, quick to respond to our questions, and very thorough during the "walk thru" ... More

star-rating Del Webb - We have built six homes and this house is a nice home but to

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Myrtle Beach, SC
  • December 09, 2020

We have built six homes and this house is a nice home but to be honest, some of the quality of the product that we paid top dollar for was very disappointing. The paint for example is the cheapest grade of Sherwin-Williams there is. Had to have the bulk of it touched up and we still need to address some more paint issues. It totally will need to be repainted and the carpet we had to upgrade to is quite chintzy and disappointing. We do not feel we got our moneys worth. We know we paid for the location which we love the community, just wish the home had a little higher end offerings for the price we paid. ... More

star-rating Satisfied Homeowner

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Welton F.
  • Myrtle Beach, SC
  • May 07, 2019

We are overall pleased with our new home. From start to finish, our sales representative was available to assist with any and all concerns or directed us to the appropriate person. The building team leader was responsive to our concerns during and after the House was completed. However, we recommend an independent home inspector and a real estate agent. In our case, both our agent and home inspector agreed that our home was well built ... More

star-rating Adequate improvement

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • John L.
  • Myrtle Beach, SC
  • March 13, 2019

When problems occured Jeremy saved the day, and I thank him f or that. He is a true Professional.

star-rating Myrtle Beach Settlement

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Fred G.
  • Myrtle Beach, SC
  • August 10, 2019

Del Webb met the deadline but needed follow up for sparkling and paint touch up.

star-rating Del Webb - Painters were horrible.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 2

  • Bruce G.
  • Myrtle Beach, SC
  • June 18, 2019

Painters were horrible. unresponsive to issues.

star-rating Del Webb - Poor quality in construction, items such as paint, tile, trim

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Phillip S.
  • Myrtle Beach, SC
  • March 03, 2021

Poor quality in construction, items such as paint, tile, trim (inside and outside), bathroom caulk

star-rating Excellent and Poor Results

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Robert W.
  • Myrtle Beach, SC
  • March 26, 2020

I have only been in the house for 2 months. I am sure they will take care of any problems at the 1 year review.I feel very comfortable with everyone at Pulte/Del Webb. There are some design faults which cannot be changed. However the quality of the materials and fixtures are first rate. My main concern is the finish work. Trim poorly installed,paint and clean up should be improved! Our field manager was outstanding and he tried to accommodate us but I felt he was too busy and could not oversee everything. ... More

star-rating Solid House, horrid fit and finish

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 4

  • Edward H.
  • Myrtle Beach, SC
  • May 26, 2020

The house design and fundamental build is excellent and the location can't be beat, but the fit and finish of the trim and paint was unacceptable. Be prepared to redo a lot of finish work if you expected a quality job.

star-rating Disappointed

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Jorge G.
  • Myrtle Beach, SC
  • June 11, 2020

I’m disappointed with Pulte. Quality control is a major issue. The house was delivered extremely dusty and I suffered some health issues as a result of it. The paint job was terrible. The painters did not cover the floor so I had to painstakingly remove droplets of paint throughout the house. We requested brushed nickel items throughout the house but the garage ended up being chrome. The quartz counter in the kitchen is not perfectly leveled. The quality of the cabinets left a little to be desired. That said, personnel are very friendly. There is follow up on the items we are not happy with. We de love the neighborhood and hopefully we are here for many years to come. ... More

star-rating Mixed Review

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 2

  • Mary B.
  • Myrtle Beach, SC
  • March 25, 2020

Generally pleased with workmanship but we had issues just before closing and have not been able to resolve other quality issues we discovered subsequent to closing. Responsiveness after closing abysmal.

star-rating nice but could have been better

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Myrtle Beach, SC
  • May 27, 2020

Great location with close proximity to beach and necessities. Friendly neighbors and nice amenities. Home has nice open concept and favorable features included huge MBR and bath, screened in lanai, convenient kitchen with huge pantry. My main disappointments has been with the interior and exterior paint quality. Paint has peeled in my garage and the exterior hardie boards show some bleed through in spots. All this could have been avoided if the builder would have spent a few extra dollars and PRIMED and added an extra coat of paint. I also have issue with the landscaping. They planted nice plants but they couldn't spend the extra dollars for some quality top soil. The sandy natural soil is not conducive for plant growth and the poor drainage in front of the home has resulted in the lost of two azaleas already. Mosquitos are starting to be an issue also. I feel if the builder would have spent a few hundred dollars more, I probably be giving them at least a 4 or perhaps a 5 rating. ... More

star-rating O K

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 4

  • Anonymous
  • Myrtle Beach, SC
  • December 04, 2019

Just ok no great. Average

star-rating Del Webb - Pulte seems to build a very solid home , would reccomend as builder

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 2

  • Steven D.
  • Myrtle Beach, SC
  • September 17, 2019

Pulte seems to build a very solid home , would reccomend as builder Some of the materials need be upgraded . Issues that need to be addressed are still not resolved since 7/30.

star-rating Lacks the quality to justify the price.

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 1

  • Anonymous
  • Myrtle Beach, SC
  • October 25, 2020

Used inexperienced trades. We were at the site each day and saw firsthand how and who was doing the work. The interior work was not completed by experienced contractors in most cases. This was proven correct by the number of times we had to have repairs done. ... More

Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home but we thank you for taking the time to share this feedback as it is essential to us as we work to better the new home build process. If there are any additional comments you would like to make or anything we can assist with, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you again. ^AS delwebb ... More

star-rating Disappointed

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • James P.
  • Myrtle Beach, SC
  • June 02, 2020

I think they build a good solid foundation, but the finishing details are far from decent. Painting, trim work, landscaping should be better for the price you pay. No changes are allowed to be made.

Del Webb responded:
Thank you for that feedback, as it is necessary as we continue to better the new home build experience for our customers. If there is anything we can assist with or any further information you would like to provide, please feel free to email customersupport@pultegroup.com and our team will be in touch. ^Abby delwebb ... More