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What Homeowners Have to Say About Del Webb in Nashville

Read the 78 homeowner reviews of Del Webb's new homes in the Nashville area. Nashville homeowners rated Del Webb an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.7 out of 5 stars
in the Nashville area

star-rating

78 Reviews - 1 Community

5 ★(25)

4 ★(22)

3 ★(16)

2 ★(12)

1 ★(3)

Quality 3.6

Trustworthiness 3.8

Value 3.5

Responsiveness 3.5

star-rating Del Webb - New Home Sales Consultant and Field Managers were amazing and

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Henry H.
  • Spring Hill, TN
  • June 02, 2021

New Home Sales Consultant and Field Managers were amazing and provided outstanding customer service.

star-rating The quality of the workmanship building the home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lisa V.
  • Spring Hill, TN
  • November 06, 2020

I was pleased by how much I was informed during the building of the home and the quality of the build.

star-rating Easy smooth experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Spring Hill, TN
  • July 14, 2020

No hard sell, guidance along the way, easy, good value. Highly recommend!

star-rating Del Webb

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carolyn H.
  • Spring Hill, TN
  • May 26, 2020

Love that the yard upkeep is included in HOA fee. But it took 48 days for my first lawn cut. My home is not yet on GPS, so I have missed mail, shipments, etc. Suggest to new homeowners that you may have to include Del Webb Southern Springs as a second street address. My home is great. Wish I could get HOA identification and go to pool. ... More

star-rating Satisfied customer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Philip D.
  • Spring Hill, TN
  • February 18, 2020

We were very pleased with Neena our sales representative. She was very knowledgeable and personable. Zac, our construction manager was professional and good at returning calls and answering our questions.

star-rating Worthwhile Home Purchase

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Glenn P.
  • Spring Hill, TN
  • December 04, 2019

Overall, I am very satisfied with my Del Webb home. There were a couple of issues that should have been caught during the final inspection by the builder, such as no 240 volt service to the oven due to the power line being cut and the dishwasher not secured to the kitchen cabinet opening. They have been very responsive in addressing issues. ... More

star-rating Retired & loving it!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joseph C.
  • Spring Hill, TN
  • October 29, 2019

Very pleased with the house we chose. A few things we would change but on the whole very, very pleased with how everything turned out!

star-rating Friendly Neighbors In Paradise

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jerry S.
  • Spring Hill, TN
  • October 16, 2019

We love our new retirement home. Pulte works hard to follow up on little things to fix. Brandon, our building manager is the best, making sure everything is perfect. Our neighbors are so friendly and welcoming. Our Lodge-Amenity Center is great! Heather, our Lifestyle Director is actively creating interesting and fun activities! We are so blessed to be living in this community! ... More

Del Webb responded:
We love hearing this! Thanking you for sharing your story and we wish you all the best in your new home. ^Abby delwebb ... More

star-rating Amazing!!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bob M.
  • Spring Hill, TN
  • September 19, 2019

Amazing!!!

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jerome O.
  • Spring Hill, TN
  • August 08, 2019

Flexible closing date and time. Cooperative attitudes by all.

star-rating Very pleased

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Robert P.
  • Spring Hill, TN
  • April 01, 2020

Got exactly what we wanted and expected from Del Webb. Great floor plan and we're amazed at the usefulness of space in a home just under 1500 sq. ft. The sales and construction staff were super. Only disappointed with 1) the amount spent on options, and 2) the lack of options with light fixtures, plumbing fixtures, paint colors and limited tile choices. ... More

star-rating We have been very satisfied so far with our new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Denis R.
  • Spring Hill, TN
  • February 14, 2020

From the moment you walk in the door and are greeted, you are guided through the process of your new home build. There is check-in and everything is on schedule. Have been pleased with the quality of our home and the Del Webb team at Southern Springs. ... More

star-rating Del Webb - Home was delivered exactly on time as first estimated.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Dennis M.
  • Spring Hill, TN
  • January 21, 2020

Home was delivered exactly on time as first estimated. We were kept well informed throughout the entire process.

star-rating Feedback

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Darlene H.
  • Spring Hill, TN
  • November 14, 2019

Love the layout of my home. Large selection of options made it easy to personalize to my taste. Perfect size. Great neighbors and loads of activities at Lodge.

star-rating Sales & Construction

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Spring Hill, TN
  • June 12, 2019

The Sales Team was awesome during the entire building process while the Site Construction Managers answered all questions and addressed any issues in a timely manner . Keith, Zach, & Brandon all get “A’s”.

star-rating Dell Webb Buying Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Kim R.
  • Spring Hill, TN
  • May 29, 2019

Love our new home. They need to fix the pond in the rear of our home. Was told it leaks and it needs to be redone. Is definitely an eyesore.

star-rating Del Webb - My sales rep was very knowledgeable and helped me get the home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Cynthia M.
  • Spring Hill, TN
  • May 18, 2021

My sales rep was very knowledgeable and helped me get the home and lot that I really wanted. The build experience was good and I was updated every week on the status of my home. My only complaint is the paint that was used on the inside walls feels like primer and I was not given any for touch ups! ... More

star-rating Good foot plans and locations

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Thomas H.
  • Spring Hill, TN
  • January 26, 2021

Our buying experience started during the height of the COVID 19. We visited Southern Springs Tennessee for the 6th time in mid June and decided to start the purchase process for our favorite model the Abbyville.. After driving home to California we finalized the contract over the internet. We even completed the final design on the computer from home and this was handled beautifully by Del Webb because after we moved in on December 1st we love all the choices we made. Due to the situation on our move we requested a closing date about a week and half earlier and Pulte was able to do it despite difficulty in getting windows, cabinets and appliances due to COVID. We are very happy with our new Tennessee home. ... More

star-rating Del Webb - Building Supt.

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Phillip P.
  • Spring Hill, TN
  • November 10, 2020

Building Supt. Great guy to work with

star-rating Southern Springs

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Philip M.
  • Spring Hill, TN
  • May 27, 2020

Our construction Mgr was very helpful. There are many points to cover and he did a great job but realistically some things you will not find until you live in the house. They have been great about a response to correct if fix problems.

star-rating Home build

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Lynn E.
  • Spring Hill, TN
  • September 03, 2019

Everyone is very helpful. If I did it again the only thing I would do different is pick out all my own kitchen appliances not just the refrigerator.

star-rating Teamwork

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Alan K.
  • Spring Hill, TN
  • May 11, 2021

Working with the sales and team building the house was seamless. They were courteous of our time and kept us informed of all updates and timelines as they occurred. Closed on the timeline despite weather and Covid issues. However, there is some disappointment in some of the final finishes. As the community has grown some of the finishes that were in the model that were either standard or options are no longer available like a painted garage or wainscoting. ... More

star-rating Del Webb - Floor plans tailored to retirees.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Rick and Suzy B.
  • Spring Hill, TN
  • May 26, 2021

Floor plans tailored to retirees. Kept us informed throughout the build process.

star-rating Del Webb - Keith, Connor and Richie were great to work with.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 3

  • Stephen T.
  • Spring Hill, TN
  • April 08, 2021

Keith, Connor and Richie were great to work with.

star-rating Del Webb - You do not buy a house you buy the neighborhood experience of

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Bruce C.
  • Spring Hill, TN
  • May 18, 2021

You do not buy a house you buy the neighborhood experience of an active adult community. If you are willing to get involved in everything that is offered then it is a great purchase. If not you can build your home substantially cheaper. That said our community activities can extend your lifespan ... More