What Homeowners Have to Say About Del Webb in Houston

Read the 92 homeowner reviews of Del Webb's new homes in the Houston area. Houston homeowners rated Del Webb an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Houston area

star-rating

92 Reviews - 2 Communities

5 ★(48)

4 ★(27)

3 ★(13)

2 ★(2)

1 ★(2)

Quality 4.3

Trustworthiness 4.5

Value 4.3

Responsiveness 4.6

star-rating Del Webb - Living here is great !

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Donn B.
  • The Woodlands, TX
  • December 01, 2020

Living here is great !

star-rating Del Webb - The attention to detail stands out.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kathleen S.
  • Richmond, TX
  • November 06, 2020

The attention to detail stands out. The field manager took time to explain every aspect of the home and recommended what needs to be done to maintain it well. It was most comprehensive and appreciated.

star-rating Warm and Comfortable

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • LaRuth V.
  • Richmond, TX
  • November 04, 2020

In spite of COVID-19 delays, my home buying experience went very smoothly. All aspects of the experience were explained to me in detail. All my questions were answered. I was kept up to date (real time)with all processes of my home being built(and I do mean all, from start to finish and extra). I am extremely joyful about my home purchase in the Del Webb Community/Pulte. Audra, Bryan, and Joshua are excellent!!! ... More

Del Webb responded:
Thank you so much for taking the time to share your experience! We are so pleased that our team made your new home journey smooth and wonderful. Congratulations and we wish you all the best in your new home! ^AS delwebb ... More

star-rating Del Webb - Good , enjoining my house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Saundra W.
  • The Woodlands, TX
  • November 04, 2020

Good , enjoining my house

star-rating The People

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jerome K.
  • The Woodlands, TX
  • November 03, 2020

The people were wonderful to work with. Dennis who built our home was amazing. Very informative and responsive. We have recommended to many of our friends.

star-rating Del Webb Sweetgrass-Pulte Homes-A Winning Combination

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John M.
  • Richmond, TX
  • October 20, 2020

We started the building of our home in March 2020 and moved in early August 2020. David our construction manager was outstanding! He kept us informed with a weekly update and photo's of the building progress. Closing was in our community and keys were ready right after that. Follow up with Pulte on new home warranty has been quick and proficient. Lastly we looked at several 55 and up subdivisions before settling on Del Webb..We made the right choice! ... More

star-rating The professional team!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sherry M.
  • Richmond, TX
  • October 20, 2020

Easy process in buying the home, great teamwork between sales and construction, EXCELLENT Contruction Engineer, attention to details and timelines met! Loving my home!

star-rating Things that stood out

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Monica S.
  • Richmond, TX
  • October 20, 2020

This was a great experience for me. Pulte homes is an exceptional homebuilder. I never felt overwhelmed or lost in the process.

star-rating Good quality home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carol-Ann F.
  • The Woodlands, TX
  • August 12, 2020

Be patient with Covid-19 and all and you will have a nice home. The people I have met seem very nice.

star-rating Very happy home buying experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael W.
  • Richmond, TX
  • June 10, 2020

Beautiful home! Please keep up the great work!!!

star-rating Best service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Susan C.
  • Richmond, TX
  • June 03, 2020

In light of the current COVID situation, I had the best service and guidance from both my seller agent, Stella, and the project manager, Randy, that I could have ever hoped for. I would like to thank them both for their patience, guidance, and support during these trying times. Anyone purchasing a home in Sweetgrass Del Webb in Richmond can rest assured that the people here will Take good care of you. ... More

star-rating Love it!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cindy H.
  • Richmond, TX
  • June 02, 2020

My new home is perfect for me! A wonderful high-quality small home, in a nice safe neighborhood. I couldn’t find this antwhere else.

star-rating Great home buying/building experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James M.
  • Richmond, TX
  • May 28, 2020

We had a great experience building and buying our new home. From start to finish, the process was simple and hassle-free. We would highly recommend this community/builder to our friends and family!

star-rating Del Webb - Very satisfied.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Richmond, TX
  • May 27, 2020

Very satisfied.

star-rating Everything we wanted and more --- Sweet

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael W.
  • Richmond, TX
  • May 26, 2020

Great value -- love the location - the kitchen is perfect. I enjoy the running / walking paths and the dog park is second to none.

star-rating Love my new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cathy M.
  • The Woodlands, TX
  • April 01, 2020

The quality of workmanship and value exceeded all my expectations. The couple of minor items that needed fixing were addressed immediately. My project manager was wonderful - always had a smile and treated me like I was his most important new home owner. He took his time during my final walk through and made sure I understood everything he was showing me-I never felt like I was on time schedule! It was a great experience! ... More

star-rating Responsiveness-I have not had any issues yet

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karen C.
  • Richmond, TX
  • February 19, 2020

Responsiveness - I have not had any issues yet

star-rating Superior staff

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Oscar G.
  • Richmond, TX
  • February 11, 2020

We had a great home buying experience with Del Webb Sweetgrass. Your staff did an outstanding job in making our experience a smooth one. From the moment we inquired about buying our home, to the building process and until our closing, each of your staff assured that we were taken care of. Our sales rep, Stella Gutierrez, answered all our questions and stayed in contact with us throughout the entire process. She responded very quickly to our questions whenever we emailed her. Our field manager, David McClain, sent us weekly email updates that included pictures of our home as it was being built. He offered extra tips during our walk through prior to closing and made sure that we were satisfied with our new home. He did a great job. Vince Martinez met with us to review our warranties and made sure that we understood everything. Thank you for having superior staff that took the time to make sure that we had a good experience. ... More

star-rating Excellent customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lorraine C.
  • The Woodlands, TX
  • December 21, 2019

Everyone was responsive. Our questions were answered in a timely manner.

star-rating Beautiful Home Great People

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeffrey B.
  • Richmond, TX
  • December 14, 2019

Everybody we worked with, especially Brian Rorbacher, were great

star-rating Very pleased

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Richmond, TX
  • December 04, 2019

We have been very pleased with the process of buying and building our Pulte Home in Del Webb. From our salesperson, to our builder, to our warranty person, everyone has been a pleasure to deal with. The community is friendly and beautiful!

star-rating Del Webb - Lisa in the sales office was wonderful to work with.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Paul L.
  • The Woodlands, TX
  • November 13, 2019

Lisa in the sales office was wonderful to work with. Also our builder chief, Anthony executed perfectly. Both helped to make our new home the best experience for us.

star-rating Joe and laura

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Richmond, TX
  • September 19, 2019

Good experience

star-rating Quality built home and follow up after move-in

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • David P.
  • Richmond, TX
  • September 04, 2019

Excellently built home. Have been completely satisfied during the build process and 1st month of living in the home. Several minor problems after move-in were addressed quickly and professionally.

star-rating Very good experience & wonderful people to work with

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael M.
  • Richmond, TX
  • June 25, 2019

For the very start the experience was excellent and staff very responsive to questions and needs