Highland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes’s 907 homeowner reviews to learn why they are the right team to build your new home.
4.5 out of 5 stars
in all areas
907 Reviews - 148 Communities
5 ★(644)
4 ★(119)
3 ★(74)
2 ★(36)
1 ★(34)
Quality 4.3
Trustworthiness 4.5
Value 4.4
Responsiveness 4.4
star-rating Excellent!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Be sure to ask plenty of questions. Highland staff are very helpful and approachable. There are no dumb questions!
star-rating Great Home Buying Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall buying our Highland Home was a positive experience. There were several issues during the building but that happens to every home builder. Melissa our construction manager was very attentive and took care of each issue quickly.
star-rating Fantastic quality with stellar service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Highland is a cut above the rest, something immediately recognized upon entering their homes. Service is top notch led by responsive and professional representation
star-rating Customer service
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great Customer service. Valerie was Great in the process.
star-rating Highland Homes - Lesli and Robbie were great to work with and we love our home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Lesli and Robbie were great to work with and we love our home
star-rating Highland Homes - Our experience with Highland was great, from start to finish.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our experience with Highland was great, from start to finish. We always received quick responses to our questions and requests and never felt pressured or rushed in making decisions. We would recommend Highland homes for anyone considering having a new home built. ... More
star-rating Value for the price
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Long distance purchase builders very helpful showing stages of development
star-rating Great service!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Haeli and Quentin did a great job addressing our needs and questions throughout the build process.
star-rating Highland Homes - Absolutely great company to work with.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Absolutely great company to work with. Trevor our builder is fantastic and thankful he built our home. So glad we didn't go with anyone else. We are so happy with our new home.
star-rating Great Amenities!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
I had a great home buying experience with Highland Homes. From my first visit to the lovely model and working with a great sales counselor through each phase of the building process, I was pleased with the journey. There were several wonderful floorplans to choose from and I am delighted with the one I chose. The amenities included, as well as the quality of workmanship is excellent. I am proud to be a Highland Homes homeowner. ... More
star-rating Highland Homes - Everyone was extremely helpful and positive.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone was extremely helpful and positive. They did everything they could to make our experience pleasant. Megan and Jeff were fantastic. The Mortage team was also great.
star-rating Wonderful Experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Jesse and Richard were incredible! So easy to work with and trust.
star-rating A Rewarding Experience !
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Purchasing a new home can be overwhelming. There are so many choices to be made while trying to remain in your planned budget. All of the Highland Homes representatives from beginning to end provided unparalleled service and eased us through the home building process. ... More
star-rating Great experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
From the minute we met the Highland team at Woodlands Hills we were immediately impressed with their professionalism, friendliness and the quality of their homes. As a result of this initial meeting we made a decision to buy a Highland Home and I would 100% recommend Highland as a trusted builder. ... More
star-rating BUYERS NEEDS MET
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
From the first time we stooped to look at the model through the finalizing of our mortgage approval, Highland Homes was extremely easy to work with and highly responsive to our needs. Towards the end of the process, we needed to move our closing date up and they bent over backward to make it happen for us. We've been in our home for almost 3 months and so far it is fantastic. No major issues. The few minor things that have come up the builder has been highly responsive to and worked quickly to make it right. ... More
star-rating Superior builder with only minor issues that were promptly resolved
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Builder foreman was thorough and responsive, and caring. Efficient and effective; love the floor plan.
star-rating Great service
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Awesome people and always available for any questions and needs you need on your home building process
star-rating Excellent home-buying experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Very happy with our new home. From sales to customer service/support, all personnel have responded quickly and gained our trust.
star-rating Glowing
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Make sure to get utilization rate down to ensure getting the most favorable rates
star-rating Highland Homes - Great experience, listened to our concerns at every stage
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Great experience, listened to our concerns at every stage
star-rating First time we bought new construction
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We found the process very easy, Steve and Andrew where easy to work with and accommodating with every request and sometimes rushed deadlines. The only drawback with the lighting selections.
star-rating As easy of a process as you could ask for
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
During the start of Covid-19 we were worried if we had made a bad decision to buy with the uncertainty. But working with Highland Homes and our builder Jason was a very easy process. Very happy with the end result and all the steps in between.
star-rating Great New Home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Overall has been a great experience and would recommend to anyone!
star-rating New Home Purchase
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My wife and I have been very pleased with our new Highland home. The whole Highland team. sales, construction, financing, that worked with us from beginning to end were always very professional, courteous, and responsive.
star-rating Excellent Built Home!!!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We absolutely love our home and thoughtfulness on how it was built. The building materials used are of high quality. Our only concern is the quality of the bathroom cabinets is not what we would have expected for this price point. Our home buying process went well and Highlands exceeded our expectations with their professionalism. ... More