Highland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes’s 907 homeowner reviews to learn why they are the right team to build your new home.
4.5 out of 5 stars
in all areas
907 Reviews - 148 Communities
5 ★(644)
4 ★(119)
3 ★(74)
2 ★(36)
1 ★(34)
Quality 4.3
Trustworthiness 4.5
Value 4.4
Responsiveness 4.4
star-rating Highland Survey
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Our home was a builder home which came with a number of upgrades. Overall we love it. There are a couple of things that need to be addressed ( no show stoppers), With the pandemic and all the response has been a little less than desirable.
star-rating Highland Homes - The entire buying process was smooth.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
The entire buying process was smooth. All Highland representatives were friendly, responsive and knowledgeable. My home was completed approximately one month ahead of schedule.
star-rating Excellent
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
This was an excellent experience from beginning to end, highland Went above and beyond in every effort, even when things got dicey at the end, I can’t see myself buying from or building with a different builder again
star-rating Very pleased!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Everyone on the team was outstanding!
star-rating Love our new home!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We had looked at many houses while searching for a home; our realtor showed us several different new homes in our current area, and went over any advantages or disadvantages with each. Highland Homes representatives were very friendly and answered any and all questions we had. Once we had picked out the home we wanted, any issues we had (all were small issues) were dealt with very quickly and without question. We would not hesitate to purchase from them again in the future. ... More
star-rating Cook home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Had a great home buying experience. We have bought other houses from Nationally so-called respectable builders, and have been very unsatisfied with the entire process. Would buy another Highland Home.
star-rating Very happy with new home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We love our highland home and while all new homes will have a few issues, this builder has gone above and beyond to make sure our issues are fixed in a timely manner. Would recommend Highland Homes over our previous DR Horton so far.
star-rating Absolutely beautiful home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My wife and I purchased a Highland Home in the Heartland community, which ended up being the best decision we've ever made. The whole process was seemingly painless for such a life changing decision, we would highly recommend both Highland Homes and Heartland community. Consideration for buying: quility of products for purchase price(the amount of home for the price), the build quality, and the community itself. ... More
star-rating Quality
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
The quality of the home stands out and when we get visitors they love the house.
star-rating Highland made home buying a breeze
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Every highland representative was very friendly, trustworthy and easy to deal with. The materials used around the house are top notch, with only a couple issues primarily related to painters not being careful! As with any new house, a few issues came up after living in it for a few weeks, Highland's builder was extremely responsive and always willing to help out, I do feel Highland has my back if anything major were to happen. ... More
star-rating Highland Homes - Very Honest people to work with
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very Honest people to work with
star-rating First time building home - great experience !
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Sales team and builder did an excellent job. House was completed as designed on time.
star-rating Nice Build
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
For the price pointe, Highland homes builds a respectable home.
star-rating Happy customers
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Our experience with Highland Homes was a good one from start to finish. Our sales rep and our builder were both very quick and eager to help us and to be sure we were happy with our new home. We very much appreciate how we were treated by Highland Homes, and especially by those two individuals. ... More
star-rating Highland Homes - A great experience.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
A great experience. The whole process was better than I expected. Wonderful service from beginning and still helping now. We enjoy our new home
star-rating Highland Homes - Great neighborhood, overall experience with Highland met our
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Great neighborhood, overall experience with Highland met our expectations. Would recommend
star-rating The Perfect Choice in Aubrey!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Highland homes pulls out all the stops and pays great attention to detail! IN addition, their sales staff is simply the best and the main reason we made the decision to go with Highland Homes! One of the best decisions we made in our move to Texas!
star-rating Highland Homes - Terrific
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Terrific
star-rating Great homes!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great homes with good sales and building team. Open fast communication with no hassle.
star-rating Very Happy
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Not covering flooring after installed caused some minor damage. Paint overspray, muddy shoes on carpets, some small paint drops on carpet. Very minor, but many subs did not remove shoes even though there was sign on door. Also, better communication on what we could have expected from pavers on back patio. They were not what we anticipated. We should have asked to see example. All in all, Garrett was very responsive to any and all concerns we had, and we were very happy with Garrett as our builder. ... More
star-rating Reputable builder
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Builder warranty is great. They address any issues you have in timely manner. I would recommend the builder to my family and friends. Pleased with the work ethic and dedication of the entire team (sales rep and project manager).
star-rating Review
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Very good communication and timely help with builder with all of any issues. Just was excited as we were during the process.
star-rating Well built home, outstanding customer service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
From loan application to actual purchase has been the best home buying experience I've ever had. Quality construction, finish work, and efficiency. Customer service outstanding and very responsive. The few minor issues I had after move in were quickly resolved. I will enjoy my new Highland home for many years and it was a worthwhile investment. ... More
star-rating Highland Homes - Work well with salesperson and building manager
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Work well with salesperson and building manager
star-rating Highlands at Mayfield Ranch neighborhood
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
The sales and financing process was so easy!