Highland Homes

star-rating (895 reviews in all areas)

What Homeowners Have to Say About Highland Homes

Highland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes’s 895 homeowner reviews to learn why they are the right team to build your new home.

4.5 out of 5 stars
in all areas

star-rating

895 Reviews - 148 Communities

5 ★(636)

4 ★(116)

3 ★(74)

2 ★(36)

1 ★(33)

Quality 4.3

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

star-rating Assurances by Scott Seymour, Ashley Lopez, , Brian Schow

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Melissa, TX
  • January 13, 2021

This home’s temperature is constant and comfortable ( tight seal!) Warranty Service has been excellent and reassuring

star-rating The Staff

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Deborah T.
  • Humble, TX
  • January 07, 2021

Highland Homes has always been my favorite builder and I knew that if I ever bought a new home, it would be a Highland Home. The best part of my experience was dealing with the incredible staff in The Groves (Walter, Haley, Ron & Gwen). Each of these individuals ensured my needs were met and they went out of their way to make adjustments to the home to suit my needs. I bought the house in the final phases of construction, so I didn't have input as the house was being built. This incredible team was quite flexible when it came to accommodating modifications to the home, upon my requests. I feel that for the price of the home, gutters should be included. I love my Highland Home! ... More

star-rating Highland Homes - I have worked with other home builders previously and felt like

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Humble, TX
  • January 06, 2021

I have worked with other home builders previously and felt like I was in a battle with them. Working with Highland was a relief from that. My sales agent was knowledgeable about the homes and features and helped me find what I wanted instead of pushing me into a more expensive home. My construction manager walked the home every day during the construction process and held the contractors accountable for mistakes. I walked the home often and when I saw corrections that needed to be made, he made sure they were taken care of. Highland earned my trust and made sure my home was built well. The home building process was significantly less stressful because I was able to trust them. ... More

star-rating Highland Homes - Good experience buying the homeWith highland the staff was excellent

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Benjamin T.
  • Hutto, TX
  • December 08, 2020

Good experience buying the home With highland the staff was excellent to work with.

star-rating Pretty good customer service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Keith B.
  • Melissa, TX
  • December 02, 2020

Love the neighborhood layout relating to amenities

star-rating The Sales Team was a pleasure to work with.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Christopher B.
  • Rockwall, TX
  • December 02, 2020

Of all the builders we visited when choosing our retirement home, Highland provided the home layout, finish, attention and service we were looking for. Overall, a good experience.

star-rating COMMUNICATION

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Aubrey, TX
  • October 31, 2020

HAD A GOOD A EXPREIENCE WITH HIGHLAND HOMES , BUT NOT WITH HIGHLAND HOME LOANS. NOT SURE IF THEY ARE THE SAME ENTITY

star-rating Highland Homes - Giovanni was great and met all our needs.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Joseph P.
  • Humble, TX
  • October 30, 2020

Giovanni was great and met all our needs. He really went out of his way to make sure we were takeN care of.

star-rating Very good builder!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Darrel R.
  • Montgomery, TX
  • September 25, 2020

Builder was easy to work with and you were allowed to make changes (to add or delete) to the existing floor plan within reason.

star-rating Good folks to deal with; some small upgrades would be useful.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Donald D.
  • Oak Point, TX
  • September 16, 2020

The quality of the home is overall very good. We do have a few concerns: very small and shallow bathroom drawers; cupboard doors don't have soft-close; no garbage/recycle spaces included in kitchen cabinetry; very bottom kitchen cabinetry difficult to access--pull out drawers would be helpful. Highland folks we have connected with have been prompt, courteous and helpful. ... More

star-rating Outstanding Customer Service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Robert L.
  • Arlington, TX
  • September 16, 2020

Our construction manager, Ben, provided outstanding customer service from start to finish. This includes guidance on a number of upgrades that we considered, as well as, immediate repair and replacement of the very few items that were not quite right. Ben's expertise and good attitude throughout the process was greatly appreciated. ... More

star-rating Pleased With Highland Homes

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • George N.
  • Wylie, TX
  • September 03, 2020

The experience was really good. The salesman, (Jarrod) receptionist,(Michelle) builder supervisor(Dale) and everyone was very knowledgable and kind. If there are problems that come up, they handle them with much care. Very pleased with Highland Homes!!! ... More

star-rating Very satisfied

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Michael J.
  • Fulshear, TX
  • August 29, 2020

We love our floor plan and the high ceilings and quality of workmanship that Highland offers. We loved our sales person and project manager who were with us the whole time our house was being built . They were very responsive in fixing the few issues we had after closing. ... More

star-rating Made home buying/building hassle free

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Christian B.
  • Northlake, TX
  • August 25, 2020

We loved going through the home buying/building process with Highland. They made everything stress free and communicated with us great. I would absolutely recommend using highland if in the market for building a new home. The house turned out wonderful! Its everything we wanted. ... More

star-rating I Love My New Highland Home!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Karen G.
  • Arlington, TX
  • August 09, 2020

The house is beautiful, and our builder Ben has been very responsive about taking care of some little things that need to be fixed. Overall, the workmanship is good, and my husband and I are very pleased.

star-rating Foy family feedback

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Donald F.
  • Argyle, TX
  • June 17, 2020

Process from build to finish was well managed and communicated

star-rating Very happy with our purchase

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Becky V.
  • Boerne, TX
  • June 17, 2020

Overall the quality’s very good. We’ve had a few small issues, which is to be expected, but Highland’s been very responsive to address them. Great people to work with. Wish the Ranches at Creekside developer and HOA were as quick and responsive as Highland’s been. ... More

star-rating Highland Homes - Best experience to date.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Celina, TX
  • June 16, 2020

Best experience to date. The new home sales associate was second to none.

star-rating Good people to work with

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Michael L.
  • Willis, TX
  • June 08, 2020

First time building a home and glad we did it with Highland. Jeff and Judy were easy to work with in the office and Bryan was and continues to be responsive with our home. The materials were excellent so far and workmanship was good, any issues I had were quickly addressed. Nothing is ever perfect and they will fix anything which is not up to standard. There are a few things I wish I could have added or changed, but those are minor compared to what I got. I was surprised how quickly the house came together, with an original closing date of May being changed to late March. Overall I would build with Highland again. ... More

star-rating Very Thankful!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Marvis R.
  • Cypress, TX
  • May 12, 2020

Throughout the whole process Danny Day and his team were there. Danny kept me in the loop daily and showed care and concern for my family on a personal level! Highland made sure everything was how I wanted it when I wanted it...

star-rating Great sales process

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Jimmy B.
  • Prosper, TX
  • March 10, 2020

Dean was great to work with! You could tell he wanted to make the deal work because he recognized our family needs. Our realtor and Dean came together and the result is that we are in a great home. My only negative comment was (still is) the work was messy, meaning drips of paint, sheetrock mud in the cracks of the floors and mild scratches on things like the counters/windows. But again overall we are happy with the home and have no doubt that Highland will address our concerns without any pushback. Thanks again to Cary (our realtor) and Dean for working hard to find the middle ground. ... More

star-rating Great people to build your new home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Iowa Colony, TX
  • February 25, 2020

Highland Homes provided great service during and after the sale. The usual issues that arise in a new home build were addressed promptly. Mostly the quality of people we worked with we’re just excellent. Would certainly recommend to a friend.

star-rating Highland Homes - Gorgeous home and great quality for the price.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • Oak Point, TX
  • February 06, 2020

Gorgeous home and great quality for the price.

star-rating Great team to work with

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Leander, TX
  • February 05, 2020

The team we worked with at Highlands Homes were very responsive to our needs and issues.

star-rating Highland Homes - Was awesome working with Gary and Duwayne!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Gaston R.
  • Celina, TX
  • January 14, 2020

Was awesome working with Gary and Duwayne!! Very helpful and always felt that they were genuine in responses or when issues popped up.