Highland Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes’s 915 homeowner reviews to learn why they are the right team to build your new home.
4.5 out of 5 stars
in all areas
915 Reviews - 148 Communities
5 ★(652)
4 ★(119)
3 ★(74)
2 ★(36)
1 ★(34)
Quality 4.3
Trustworthiness 4.5
Value 4.4
Responsiveness 4.4
star-rating Highland Homes - Very professional and great to work with!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very professional and great to work with!
star-rating No issues! Great experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thank you Highland Homes!!!
star-rating Very Pleased Highland Homes home owner
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very good experience overall. Happy with the home and the Highland people were great to work with
star-rating 1st home buyer did right by going with Highland
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The whole team with Highland did an excellent job building the house and the quality is seen through every square inch of the home. I have and would continue to recommend working with this builder, they exhibit true professionalism throughout the whole process and we couldn’t be happier with our decision. ... More
star-rating Quality Builder with a Great Team
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The home buying process with Highland was overall a great process. Todd was very professional, knowledgable and responsive. He believed in the quality of Highland’s homes, and it showed. We couldn’t have asked for a better person to work with. Ian and Ashley were phenomenal. They are both very detailed oriented and are always on top of things. We are still amazed at how they handle so many houses without having anything fall through the cracks. The experience going through the builder’s lender was not good and needs to be improved. The design center process was not bad. There were times where the response times were slow, but we were pleased with the choices offered by Highland. We also found that Highland offered a quality choices within its standard options which helps for managing the cost of the home. ... More
star-rating Great quality!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The build process went incredibly smoothly and the Highland manager followed through on all his commitments.
star-rating Extremely Satisfied
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thank you for the beautiful home. This was my second Highland purchase.
star-rating Highland Purchase
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great builder. Did exactly what they said they would do. Wonderful experience.
star-rating Such a great experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Highland has gone above and beyond! I am so impressed with their level of customer service and attention to detail! They were so helpful and were able to get us into a home that is perfect for us! We will be Highland people for life!
star-rating Best Experience Ever
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Building with Highland Homes was the best experience. Austin made the experience so pleasant and met all of my expectations. I couldn’t ask for anything more. Thank you for everything!
star-rating Happy Owners
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Purchasing and building our Highland home was a Great experience. From the selection and sales to the build. Our contractor, Nico, was a pleasure to work with and took good care of us. I remember when we first met him he told us that his main responsibility was to make sure we were satisfied and that he built us the best home possible. He succeeded. We toured many new homes models all over the Austin area and by far preferred Highland Homes. ... More
star-rating Very happy with our new home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Highland Homes did a great job. We appreciate the responsiveness of both Luke and Jacob, who made every effort to meet our wishes with all of the options we selected and special requests. The only suggestion we have is that Highland Homes find a better way to communicate available options and coordinate the selections to be more seamless among the office person, design center, electrical related selections, and construction manager. We found out about and added options several times after the first selections. We would have been very upset if we had not learned about those in time to add them. We were told that having many change orders was typical, but I do think those could be significantly reduced with better communication. And having more seamless communication would have made the whole process less confusing. ... More
star-rating Texture and painting
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Gerardo ...Fast and good and neat
star-rating Second Home purchased with Highland
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Really enjoyed the process and responsiveness of the sales team and builder. The Lot is great and the floor plan is great. I was glad that the architect was able to change our plan to accommodate our needs. Thanks for another good purchase!
star-rating Highland Homes - First time building a home and could not be more pleased.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
First time building a home and could not be more pleased. The staff at the model home were using to talk to and answered any questions or concerns we had.
star-rating Excellent home. Repeat buyer.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Larry, Amy, and Matt were all very accommodating to our requests and last minute changes. Very professional and responsive. Great team to work with and very pleased with our home.
star-rating Highland Homes - We had a great experience here in Devonshire.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We had a great experience here in Devonshire. Jamie was amazing in the office and Blake was very thorough in his explanations about the different features of our home.
star-rating Highland Homes - Highly recommended
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Highly recommended
star-rating Coronavirus Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Can't think of much except maybe be open and negotiate. Stay and remain positive thru out the ordeal.
star-rating Highland Homes - I would highly recommend Highland Homes!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I would highly recommend Highland Homes!
star-rating Pecan Square Team are Fantastic!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My wife and I closed on our house in Mar 2020 and Edna and her team in Pecan Square were wonderful to work with. They were able to answer all of the questions we had in the process and able to get us the house built that we wanted with the features we needed. The construction manager Lonnie did a great job at keeping us updated weekly on our house's progress and in making changes when we needed them and following up even after closing. We plan on living in this house forever, but would definitely recommend this team to anyone looking to buy a new home. Beyond the team, the house we bought is amazing and so much more than we thought we could get with so much high quality in it. ... More
star-rating Very responsive
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Highland was very responsive during the entire building process and more than once was already a head of any concerns that I had. No request was to big or small.
star-rating Highland Homes - Excellent quality and services
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellent quality and services
star-rating Excellent Quality & Service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We completed the building process from Washington state, which can significantly complicate the process. Dorothy and Adrian were amazing throughout with updates and pictures. They always went above and beyond expectations!
star-rating Excellent Team
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Professional staff who takes the time to ensure you understand the process. They took the time to make sure that was introduced to the builder and design team before construction began. They made the home buying experience pleasant and stress free.