What Homeowners Have to Say About Highland Homes in San Antonio

Received a quality house that is better than others.

This was our second purchase with Highland Homes, because we were so happy with our first one. From the day we expressed interest in a home site to the day we closed (and beyond), the entire Highland team was absolutely amazing! Our Sales Consultant followed up with questions and reminders in a timely manner. She also reached out several times to make sure that our lender wasn’t waiting on anything from her or if she could provide any further documentation. Our Building Foreman was also very responsive, providing progress updates regularly and answering questions in detail to help us understand every step of the construction process. He was very attentive to detail and was on a mission to make sure we were as satisfied as possible with our new home. He was always happy to make sure subcontractors corrected any installations that we weren’t happy with to make sure they were 100% correct. Both were always professional and friendly! Couldn’t have asked for a better home building experience! ... More

We would buy/build with Highland again without a doubt. Our salesperson was responsive, thoughtful, and advocated for our needs. The builder, again, super thoughtful, addressed items - some before we could even think of them - and we felt his pride in the home. We did buy the model, so it had a lot of upgrades, but also very practical and thoughtful items like the built in spice rack on the pantry door. We love our house. The thoughtful floor plan, the flow, the neighborhood, the oaks, the beautiful landscaping. ... More

Customer service exceptional and quality of finished product amazing.

It was my best experience

Laurie and Brody make a great team to work with when purchasing a new home. Both of them were extremely responsive during the build and quickly looked into and answered any questions we had. We highly recommend them and Highland Homes!

Lindsey was soooo wonderful to us. She was always willing to help answer anything we needed and if she didn’t know the answer she immediately work to find it out for us.

Great so far and I'm sure it will continue to be

I had great experience with the sales counselor and she respond to every question I have quickly. She work with me to complete all the upgrades or changes I requested.

Fantastic experience from start to finish. Special shout out to Patty, Shane, James, and Doug for helping us through the process. Chris did a great job closing the home as well.

Using Highland as our builder was one of the best decisions I ever made. It’s not like everyday you go out to purchase a home, but the highland team made the whole experience remarkable! From making sure my questions were answered to executing our upgraded options to our home. They were on top of it and provided a piece of mind that made us feel at ease. Thanks Highland for making this house into our dream home! ... More

We are extremely satisfied with the entire building process. Everyone we talked to on the Highland Homes team was a pleasure to work with. They worked with us literally every step of the way. We were a little nervous building a new house from out of state, but the team made it as smooth and seamless as possible. We're happy we went with HH! Thank you from the bottom of our hearts. ... More

I love my new home. It’s everything I dreamed of and more. Highland has impeccable craftsmanship and service. I’m so glad I chose Highland homes.

The question on this survey is what stood out? Clearly “G.N.” our Construction Manager undoubtedly stood out. His pro-active communication from the pre-build meetings and even today, 80 days after closing he follows up to ensure all is going well. During the build process there were several occasions where we said to ourselves, we need to call and ask about that. Before we would even call or text it was not uncommon from him to proactively reach out and tell us about the same issues and what was being done to correct them. As we came closer to closing and minor issues came up he was willing to talk through and address even the smallest imperfection to ensure we received a beautiful home. He clearly took pride and was not building a house he was building our home and we are very appreciate of the pride, thoroughness and workmanship. Our Realtor T.K. was awesome as well and made regular check-ins to ensure we were making progress every step of the way. You can tell she spoke with the construction managers because they are on the same page and moving the build forward. As far as the home, we are very satisfied and while it is little more expensive than some homebuilders in the area we are very pleased with the technology, workmanship and standard amenities in the home. ... More

After signing a contract with another builder and getting three weeks out from closing, the poor workmanship and constant installation of wrong materials caused us to cancel that contract and begin the search again. That’s when we met Teri at Highland Homes. Her courteous and knowledgeable demeanor, along with the pride in the quality of Highland Homes instantly sold us. So then the building process began. Greg, our construction foreman, was absolutely top notch! He went above and beyond to respond to any questions we had along the way and resolve any concerns we had throughout the process, and to this day checks in on us to make sure all is well. I have built 4 homes in my time, but will never again consider another builder. Highland is absolutely top notch and I am thrilled to recommend them to anyone!!! ... More

Very pleased with quality and workmanship of our home. They listen to what we needed to work for us. If they couldn’t do something they were great about trying to find an option or just said we couldn’t. They have come back and fixed items since moving in. Overall the response and professionalism is excellent. ... More

Can't think of much except maybe be open and negotiate. Stay and remain positive thru out the ordeal.

We completed the building process from Washington state, which can significantly complicate the process. Dorothy and Adrian were amazing throughout with updates and pictures. They always went above and beyond expectations!

I love my home.

Great

Excellent buying experience and living style with Highland Homes!

This was our first home to build. From start to finish everyone with Highland was and continues to provide great support for any and all questions or requests that were made. I would recommend Highland to anyone considering building a new home. It has been a great experience due to Highlands team and support Thank you ... More

What a wonderful experience. My home was done in the timeframe I bvb was told it would be done. Both my salesperson and the guy supervising the build we always helpful and kept me informed.

Great value! Great service!

House is great.