K. Hovnanian® Homes

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What Homeowners Have to Say About K. Hovnanian® Homes in Merced

Read the 11 homeowner reviews of K. Hovnanian® Homes's new homes in the Merced area. Merced homeowners rated K. Hovnanian® Homes an average 3 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3 out of 5 stars
in the Merced area

star-rating

11 Reviews - 1 Community

5 ★(2)

4 ★(4)

3 ★(0)

2 ★(2)

1 ★(3)

Quality 2.8

Trustworthiness 3.1

Value 3.3

Responsiveness 3

star-rating K. Hovnanian® Homes - They were all responsive and making sure I understood the process.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Merced, CA
  • October 15, 2019

They were all responsive and making sure I understood the process. Thank you, especially to Lorena and Linda. They were amazing!

star-rating Eva was wonderful to work with from the moment we walked through the door.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Merced, CA
  • December 03, 2020

Everyone was kind, pleasant, and very understanding and easy to work with. Love our new home!

star-rating House purchase

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Sukhvir J.
  • Merced, CA
  • June 12, 2019

First home purchase was a success

star-rating Pleased with process & outcome

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Kimberly L.
  • Merced, CA
  • July 03, 2020

All in all, the process was really good and any bumps we experienced were managed satisfactorily.

star-rating AC and Water heater repair

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Sothi P.
  • Merced, CA
  • August 25, 2020

I was wondering why builder didn't catch the problem earlier.

star-rating Home insurance

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 1

  • Anonymous
  • Merced, CA
  • October 13, 2020

Everyone was great only one thing that's very awful is the super attendance he is very rude to females when their husband isn't there at the home when looking and asking questions about the home bought our home has a broken lock on the downstairs window notified the super attendance Juan to fix it he said he'll come out in a week not to fix it but to drop off the lock at the door and its been almost 2 months and still no sign from Juan nor the lock smh. ... More

star-rating You get what you pay for

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Merced, CA
  • July 28, 2020

I just moved in a brand new home. Can't walk around bare foot because you always step on nails from the carpet installation. There "lifetime flooring" has lifted like swollen pieces in every room. You can see the tapping all across the walls in every room. Everything from the fixtures to the wood fence outside is the cheapest material you can find. So if your trying to purchase new to avoid fixing things. This is not it. ... More

K. Hovnanian® Homes responded:
Good morning! Thank you for taking the time to provide feedback, we have sent your comments to local representatives for review. khovnanianhomes ... More

star-rating New Home

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Anonymous
  • Merced, CA
  • October 09, 2019

Check every detail of the house before you sign off.

star-rating K. Hovnanian® Homes - Bad services, Lower quality works

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Jianhao H.
  • Merced, CA
  • March 11, 2020

Bad services, Lower quality works

K. Hovnanian® Homes responded:
Hi Jianhao - Sorry that you were not happy with your recent homebuilding experience, we will send your comments over to local team members for review. khovnanianhomes ... More

star-rating K. Hovnanian® Homes - Not up to Mark in any of the above objectives

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Giridhar P.
  • Merced, CA
  • December 05, 2019

Not up to Mark in any of the above objectives

K. Hovnanian® Homes responded:
Good morning! Thank you for providing some feedback on your recent home building experience. If you would like to provide some more details we will forward to the appropriate local team members. khovnanianhomes ... More

star-rating Avoid KHOV

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Anonymous
  • Merced, CA
  • November 19, 2019

Horrible Builders, including vice president. Please avoid buying from KHOV.

K. Hovnanian® Homes responded:
Good morning! Sorry to read that you are disappointed with your home building experience. If you would like to email us with your contact information along with a summary of your concerns we can pass along to the appropriate local representatives. khovnanianhomes ... More