Read the 45 homeowner reviews of K. Hovnanian® Homes's new homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners rated K. Hovnanian® Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
5 ★(33)
4 ★(8)
3 ★(0)
2 ★(2)
1 ★(2)
Quality 4.4
Trustworthiness 4.6
Value 4.7
Responsiveness 4.8
star-rating Do yourself a favor, you won't be disappointed
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Superior Home and even Greater Staff, they walked us through the whole process. They had an answer for every question or concern we had. Absolutely Love our new home.
star-rating My family is blessed
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We had an experience of a lifetime and can't believe we are finally homeowners. God put this builder in our path and allowed us to work with Patty Beauchamp. She has the highest character and dedication to making our dream happen. The whole construction crew has the highest lever of professionalism and it shows in the homes they build. Patty never gave up on us and had our back through the whole process. I have never seen someone so willing to help and serve her customers. God bless your company and your people. ... More
star-rating K. Hovnanian® Homes - Great services
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great services
star-rating Beautiful home and EXCELLENT service
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our sales rep Patty is the best! She worked with us through many challenges, including issues caused by COVID and the California wildfires, to ensure we got our ideal home on an amazing lot
star-rating K. Hovnanian® Homes - The Team at Luna Vista has been great.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
The Team at Luna Vista has been great. Being in the Industry myself for along time I feel Khov builds a great home! That is one of the reasons this is my second new Khov home. I am looking forward to spending the holidays in my new home. Thank you! ... More
star-rating Love my new home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The home is great love the floor plan and the community. There has been some issues with the home but the technicians are on top of everything they are very understanding and have no problem fixing issues that arise. Of course not every new home will be perfect so make sure everything works properly before the 1 year warranty is up. ... More
star-rating Yes
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 5
Every thing is ok
star-rating K. Hovnanian® Homes - First time home buyer here.
Quality star-rating 3
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
First time home buyer here. Had a great experience with K.Hov. The home buying process was rather easy with no hidden costs or fees . The process of buying a car was more stressful than dealing with K.Hov.
star-rating Home buying experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Excellent experience overall. Sellers answer every phone call and answer all questions. House quality is great.
star-rating Happy with our home and your amazing team
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
Lacy and I are very happy with our home that your amazing team built is here at Soltice. Allison , Brian and Andy were helpful through the whole process. I’m also in the business of building homes and have an eye for defect. Although I picked out a lot of items at the walk though all were addressed at the sign off. My family are so happy with the home ! ... More
star-rating Satisfied over all.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Happy with my home aside from some minor finishing details.
star-rating affordable
Quality star-rating 3
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
Overall good experience. Would I purchase new construction in the future? Maybe not. There were a lot of cosmetic issues throughout the house that I feel were a result of rushed work. However that seems to be the nature of the game. For the price I think it was a great experience. Definitely recommend having a realtor and someone who understands the financial side, we did not have either and I feel like our experience suffered because of that. Overall I am very pleased with my new home. ... More
star-rating K. Hovnanian® Homes - My overall experience was really good.
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 4
My overall experience was really good. I looked at these homes for about a year before I purchased. Debbie was always so kind and upbeat each time she saw me. She kept me abreast of pricing and waitlists. I ended up buying a house bigger than the one I was initially looking at for cheaper! This was my first home so I really had no idea what all was involved, let alone going through the process of it being built. Shannon helped me SO much. She was available when I had questions or concerns. She was patient and explained things in layman's terms. She was the best. I do not think I would have been able to get through the process without her. The house has a few issues that have come up. Very small though. Cabinets are scratched, toilet seat cracked, chipped stucco, and shower door height being too short (I'm 5'9"). Nothing that could not be fixed though. Buying a home is overwhelming, but the reward is worth it. I would do it over again with the women of KHov. Next are my pictures on Instagram! ... More
star-rating K. Hovnanian® Homes - It would be nice if the where explain since the house was only
Quality star-rating 3
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
It would be nice if the where explain since the house was only frame o give us a tour at least before the moving in
star-rating The staff has been very supportive and helpful, follow up iin any ways they can.
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 4
It’s been good knowing the people that works in your office, helpful and welcoming, supportive in any way they can.
star-rating The people are nice.
Quality star-rating 3
Trustworthiness star-rating 3
Value star-rating 3
Responsiveness star-rating 5
No comment. Having issues. Thank you.
star-rating K. Hovnanian® Homes - Make sure your floor is level and out door paint is not mix matching
Quality star-rating 3
Trustworthiness star-rating 3
Value star-rating 3
Responsiveness star-rating 4
Make sure your floor is level and out door paint is not mix matching in area you might not see it right away. Make sure carpeta don’t have nails sticking out an hurt your foot. Make sure outdoor electrical outlets are working or not cover by stucco.
K. Hovnanian® Homes responded:
Good morning, your comments have been sent to local representatives for review. Have a good day. ... More
star-rating Review
Quality star-rating 2
Trustworthiness star-rating 3
Value star-rating 2
Responsiveness star-rating 3
You can hear everything between the first and second stories, even others using the restrooms. There needs to be more sound barriers added between both floors. The back yards should come finished . That’s a lot of money to come up with after you just used a lot of money for the purchase . It’s should come in the price ... More
K. Hovnanian® Homes responded:
Thank you for providing feedback on your experience. We will be sending your comments over to local representatives for their review. ... More
star-rating Worst experience ever
Quality star-rating 1
Trustworthiness star-rating 1
Value star-rating 5
Responsiveness star-rating 1
I do not recommend purchasing a new home with k hovnanian.
K. Hovnanian® Homes responded:
Good morning! Sorry to hear that you are not happy with your experience, we have passed along your comments to the division for their review. Have a good day! ... More
star-rating K. Hovnanian® Homes - I've had the worst experience and it's such a shame as I was
Quality star-rating 1
Trustworthiness star-rating 2
Value star-rating 1
Responsiveness star-rating 3
I've had the worst experience and it's such a shame as I was so excited to be a KHovnanian home owner. The lack of attention to detail is disheartening. When asking to remove the paint stains in the carpet before moving in caused a permanent stain on my carpet. The closet had to be redone for lack of sturdy completion. The closet fixer walked into my home and dragged all his muddy shoes on my carpet, pictures were taking and sent in, carpet cleaner hired, he was extremely aggressive with his services causing straches all over my walls ( mind you the paint stains on the carpet were not be able to be removed even though he was brought in for mud, so im living with stains on my carpet that I did not do,) concrete was called in for cracks needing to be fixed and now my master suite restroom is going to be gutted as the foundation is broken. I havent been able to use the left side of my restroom for the sinking whole. A new stranger will enter my home. Ive had 5 people eneter my home, in the middle of a pandemic, when i have elderly parents living with me, risking exposure for the lack of your worksman. I will never by a Khovnanain home again or recommend to others. This is a brand new home and these are the problems ive faced in the first month. ... More
K. Hovnanian® Homes responded:
Good morning Heba - thank you for taking time to provide feedback. We are sorry to hear that you are experiencing issues with the workmanship and getting items repaired. I have sent your comments to local representatives for review. ... More