What Homeowners Have to Say About K. Hovnanian® Homes

THE PROS KHov takes pride in their work and everyone that we've come into contact with at this company has been genuinely very nice people, and that has been the highlight of our experience. The onsite construction manager, Robert, has especially been quite amazing in helping us to handle minor issues that have come up. Every time I see him, he asks me how everything is going with the house and if I mention anything, he's quick to take a look and help where he can. The few times we needed to call in minor issues, it was taken care of very quickly and oddly (yes, it's very rare) all the workers were very nice people who cared. We're genuinely shocked by that, especially being here in Florida where most are very rude and often don't care. The oven is decent as well as the Microwave. Windows seem to be very nice and decent quality. Floors and carpet are done well and look very nice. All closet doors are real doors with door handles, which is a very nice feature of the home. It has 1" granite counters that look very nice in the kitchen. Garage door and opener are decent quality as well as the water irrigation system. Hurricane shutters came with the home and are in good order. Kitchen cabinets seem to be made with mid-grade to low quality materials, but we’re putting it in the pro category because they look superb and good quality hardware is used, like the long stainless steel handles and slow-close hinges. There was much kitchen cabinet space. The architecture is great, using the space well, creating closets and laundry room in logical locations and owners' closet is spacious. The landscaping, though simple, was very nice and 2 oak trees were planted in the back yard. THE CONS We wish the appliances were a little better, the Fridge was way too small and the dishwasher is so basic that it doesn't really clean the dishes. The faucets and shower heads are very basic, but work fine. House trim is basic. The paint seems to be very cheap; it looks good, but it damages or comes off easily. OVERALL EXPERIENCE Although there is a mix of good quality vs. low quality materials/appliances, we are overall very satisfied with the home and especially with the service. Robert has especially been extremely helpful, not only in helping us get issues taken care of, but he has even spent some time educating us about certain things of the house. He is the main reason we have been recommending KHOV to our friends and family and will continue to do so. I hope Khov is taking care of him, treating him as an essential part of their operation and recognizing how greatly his leadership contributes to their success. We can’t thank him enough for putting our minds at ease! ... More

Love my new space!

We overall had a good experience with our home build. The only real problems we had were delays. Our closing was delayed 4 months. Just a few hiccups along the way which is normal for construction. Everyone has been so nice and helpful.

It was great working with Ray. I would recommend K Hov homes to anyone looking for a new home.

Beautiful new home...but then they do a SLOPPY job on the garage..particularly the steps leading into the house. It looks like they just slapped something together. So too with the guys laying the sod --not very prideful of their work. We had issues with he MBR shower and the wall in our bedroom, part of which needs to be ripped out because of buckled seams. But all in all, we are very satisfied, The construction supervisor has been particularly helpful and very responsive. Excellent customer relations skills! So is the KHov customer service rep who is helping us address the two major issues mentioned above. There are sure to be problems with any new build. These are at a minimum and overall we are very pleased. ... More

The quality of the materials and finishes is great, with some opportunities on the timing to fix small issues identified after the moving. The process of purchase went smoothly with a surprise at the end when the address number has changed which generated some impacts on the closing. There is still an issue with the gas metrics as is is wrongly assigned at PS&G so I will end up paying my neighbour invoice and vice versa. Support from Hovnanian is needed. ... More

We have had a great experience working with the Khov team of Watson Creek. Everyone is very attentive and every issue that has arisen after our move in has been taken care of in a very timely manner.

Great experience on our first home! We love our home :)

Great company to do business with. Fast responses and always someone available to talk with. Would do business with again.

Every thing is ok

The entire process was great from the salesman, mortgage company and the construction manager and his team. All questions/concerns were addressed immediately during the construction phases. A minor concern is that several light bulbs (kitchen, bedroom, bathrooms, and exterior lights) all had to be replaced with the first week of moving in. ... More

Great work done to the house. Very responsive in returning to the warranty request..

This is our third time to have a home built, KHovnanian was great to work with, the upgrades seemed a little on the high side but we do love our home.

We really enjoy(ed) working with Tom, he has always been a huge help in explaining & taking care of any minor issues we’ve had. Overall great experience thanks to him

The experience was great, but some things have been taking a while to get done. Which with covid19 it is understandable in some ways. Overall, the house is great and the process was great as well, it is a very nice home and no had/has no major issues. Would recommend to family/relative/friends/coworkers and anyone else. ... More

Sales and construction manager were excellent

Bought the townhome in Union Park. The house is so well insulated we have not had the air conditioner on for several days in May. The customer service staff, account manager and construction supervisors have been fabulous to work with. They respond the same day to questions. ... More

Great experience and company.

Beyond satisfied with small issues that can get fixed

Our sales person Laura was very thorough and made wonderful suggestions for important improvements we would not have thought of and our builder Will is very attentive to detail and quick to resolve the few small issues that may come up

The staff from sales office was very responsive and helpful in any way possible to gets thins done with the challenges due to COVID-19. Really appreciate their support!

We didn’t face any hurdle while purchasing or moving to the new house. Joe and Mark did good job.

Our experience working with K. Hovanian homes was absolutely wonderful and must say that we are extremely happy with our decision to have proceeded. We are now deeply in love with Rancho Murieta and of course our new home that we have moved into. Also it was a big toss between gated community preowned homes and the new homes by K Hovanian and we are truly glad to have made this decision to have decided on the new homes! We love the quality of these homes and the new area and the neighbors are exceptionally charming and wonderful as well. Thank you Jesus! Just love it here! ... More

Just make sure to tour your potential home during as many hours of the day, to ensure lighting and heat.

I have bought many new homes over the years and I would say this was the best experience. During the last two months of construction I received either weekly or every other week, an update from the head foreman ,via text, on the progress and often he included pictures. It was also the cleanest walk through ever. There were only a few things that I saw needing very minor attention and it was done within 24 hours. ... More