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K. Hovnanian® Homes

star-rating (1605 reviews in all areas)

What Homeowners Have to Say About K. Hovnanian® Homes

K. Hovnanian® Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes’s 1605 homeowner reviews to learn why they are the right team to build your new home.

4.4 out of 5 stars
in all areas

star-rating

1605 Reviews - 124 Communities

5 ★(1094)

4 ★(245)

3 ★(130)

2 ★(62)

1 ★(74)

Quality 4.3

Trustworthiness 4.4

Value 4.5

Responsiveness 4.4

star-rating Great model home - first home owners

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Scottsdale, AZ
  • October 19, 2019

Great home, great service upto the point where we bought the home. However, given it was a model we didnt receive the attention we would have liked to some issues after we closed. All in all pretty happy.

star-rating Great value

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Mary S.
  • Casa Grande, AZ
  • October 17, 2019

The base price of the homes in Villago are extremely affordable, although options and upgrades are terribly inflated.

star-rating K. Hovnanian® Homes - quality and finish of house is not as expected

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Aldie, VA
  • October 16, 2019

quality and finish of house is not as expected

K. Hovnanian® Homes responded:
Good morning! Thank you very much for providing feedback, we are sorry to hear that the quality and finish of your new home is not what you expected. If you have any issues feel free to email us with your contact information and we will be sure to pass along to the appropriate local representatives. khovnanianhomes ... More

star-rating Nice home - just some minor cosmetic touch ups were needed

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Katherine V.
  • North Ridgeville, OH
  • October 15, 2019

Friendly and responsive staff from sale and mortgage company, to on site staff to address any issues.

star-rating Construction manager

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Donald R.
  • Richmond Hill, GA
  • April 27, 2021

Will was great to work with and always responded to our problems in a timely manner. He made the home building experience great.

star-rating The building manager Ryan was great! I am disappointed with my sales rep though.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Angela P.
  • Lorain, OH
  • April 27, 2021

Ryan was very good at communicating with me throughout the build. Once i moved in if i had any questions he would respond in a day. He was a pleasure to work with and has helped me throughout my move into my home. I did not give KHov 5 stars on anything due to the sales rep. I am just now finding out that there was a build option that i could of added to my house that was never told to me by sales even after talking about my plans for the house. Now i have to look for outside work and since i am new to the area it is a hassle. It is annoying and now nothing can be done but me searching for a contractor. Other than that home looks good. ... More

star-rating Deliver in a timely manner. Good finishes

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • GLENDALE, AZ
  • April 20, 2021

Good team that I worked with at KHOV. Kept me appraised of progress throughout

star-rating The high points/details were the kitchen, bathroom and lightening that KHovnanian offers . . .

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • John V.
  • Millsboro, DE
  • March 11, 2021

The professionalism, integrity and demeanor of the sales associates, as well as the building coordinator went well above and beyond the call of duty . . . These are the exact kind of employee's any company would thrive with, having them on their team . Thank-you for all you've done for me, and continue to do for me regarding my purchase of a home at Retreat at Millstone . . . Well done men ! Best regards, ... More

star-rating K. Hovnanian® Homes - Pleased with quality of home, we are very happy with it.

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Selbyville, DE
  • February 28, 2021

Pleased with quality of home, we are very happy with it. Pleased with sales person we worked with, she went above and beyond. Dissatisfied with communication from construction team throughout the build process. Nice people but poor communication.

star-rating Our construction manager Clint

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • MISSOURI CITY, TX
  • February 15, 2021

The construction manager was fabulous and worked with us very well. The loan process easy and will work with you

star-rating Quality and workmanship issues but their warranty department are really trying to make things right.

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Richard R.
  • GLENDALE, AZ
  • February 09, 2021

Quality and workmanship issues but their warranty department are really trying to make things right.

star-rating Great communications

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Nevin J.
  • Woodbridge, VA
  • January 12, 2021

consistent updates as the build was going on. Great photo's and opportunity to walk through build phases

star-rating K. Hovnanian® Homes - The team was very professional

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Kimberly R.
  • Apopka, FL
  • December 17, 2020

The team was very professional

star-rating Beautiful home, but......

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • Tom W.
  • Fredericksburg, VA
  • December 01, 2020

I’m coming across many surfaces that aren’t level (fireplace mantle) or square (some walls and corners). I would have fought harder for a wider driveway and extra paved parking area. I had an issue with an exterior floodlight that never worked, turned out it was the bulbs. Something I feel should have been checked in their quality inspections. I discovered water dripping from the first floor to the ceiling. Turned out the refrigerator water line was not connected properly and the connecting nut was only finger tightened. Waiting for home owner services to come out and inspect for any damages. Drainage in my yard is horrible. Every time it rains, I end up with a large swampy area in my back yard. They had to rush towards the end to meet a closing deadline. Biggest help throughout was the on-site construction manager Blue. She is amazing and extremely helpful. ... More

star-rating Beautiful house

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Matthew S.
  • Madera, CA
  • November 26, 2020

The process went well, despite the situation of covid delaying things. We had a good experience, but felt our issues during walkthroughs wasn't taken very seriously.

star-rating The Area where the houses are being built

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Jose C.
  • Madera, CA
  • November 17, 2020

Excellent with the whole process

star-rating K. Hovnanian® Homes - The fire alarms do not have good qualities and the support team

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Hoa L.
  • Hollister, CA
  • November 17, 2020

The fire alarms do not have good qualities and the support team is very reluctant to fix this issues!

star-rating K. Hovanian Homes is a good builder, they could be great.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Michael M.
  • Hockley, TX
  • August 25, 2020

- Quality - The quality of the materials used is great, the execution of installation at least in my case, was rushed and therefore substandard. They are still contacting me to finish duct blaster testing (I've been living in my home for 45 days) which should have been completed prior to my move in. They demanded that we close no later than a specific date but they didn't finish construction until just a few days before closing. Only allowing a few days for the walk through to be completed. On top of that they keep hassling you about giving them 5 stars on this rating. Stop asking and earn it. - Value- That being said I believe the value was there, definitely a good purchase. Not 5 stars because of the rushed work and the subsequent work requests I've had to put in and make time for them to fix. - Trustworthiness - 'At least they tell you they're cheap in some areas' Lighting for example, I was told by them that pretty much all of my lights would have to be replaced soon. I expected them to last at least a year. Nope, nearly all of my exterior lights and about 1/3 of my interior lights have either burnt out, dimmed significantly or are flickering. Since they were very upfront about that among other things, they get nearly full points for trustworthiness. Two reasons for 4 stars instead of 5. 1. They demanded earnest money to close by a specific date. No problem. Only that they did not finish building until three days prior to the last day we could close without incurring fees. The walk though and final walk though were just 1 day apart! 2. We were lied to during the selling about gaps on the underside of the fence. Probably just a misunderstanding (I don't think it was malicious) between what sales thinks construction can/will do. - Responsiveness - It's slow. I expect it to be slow. I don't expect a business to prioritize warranty issues. I put in a request to fix a door and it took a week to get a reply. Therefore, a 4 star 'okay' rating. They respond and resolve issues without much fuss but it's not a 5 star response. All that being said, I want to shout out an all-star that they have working for them. Robert. The construction manager has been super honest and very helpful, he was given a nearly impossible timeline and has been working tirelessly to assist us. He alone is why my rating is not significantly lower. If I was just rating him, then I would give him 5 stars all around! ... More

star-rating New home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Penn N.
  • Saint Cloud, FL
  • August 13, 2020

beautiful house, love the construction. However just a week after moving in ,door knobs falling off kitchen cabinets falling off, and the screen door coming off, no instructions on configuring garage gate and garage key gate . So overall im not happy with the way my family and I were treated after closing the house. ... More

star-rating An Oasis in the Desert

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Scottsdale, AZ
  • August 02, 2020

Overall, we are happy with our new home. We did however we did have a couple of minor hiccups with the purchasing process and having the punch list knocked out. This is my fifth house that I have purchased. This process could be a little better. The great thing is that K. Hovananian has managed to construct Homes in ideal locations for work and to live. Our agent was extremely responsive and very helpful to our concerns. She continues to help even after the closing. ... More

star-rating I rate Khov homes as very good.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Lisa L.
  • Cedar Grove, NJ
  • July 28, 2020

Though there were some problems at move in, I love my new house. Unfortunately, there was a gas issue at closing. I called in a ticket, and the plumber came but was not able to find it. A month later I still smelled gas. A different plumber came who found the leak and replaced the piece that was defective. I'm glad the problem was solved, but disappointed the first visit did not resolve the problem. ... More

star-rating Great house, bad grading

Quality star-rating 4

Trustworthiness star-rating 2

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Ranson, WV
  • July 16, 2020

The house is our dream but due to bad grading in the back, we have a swamp like area. After several weeks of back and forth with the builder, we had to get the city inspector to cease occupancy permits for the remainder of the development before they would entertain correcting the grading. It has been a month now since they had stated they were going to fix the issue but still haven't started the work. They also haven't fixed the chip in the bathroom counter that happened before home inspection. ... More

star-rating Home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Jose G.
  • Saint Cloud, FL
  • July 07, 2020

Nice place to live.

star-rating Fairly Happy

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Travis M.
  • Alvin, TX
  • July 07, 2020

Some of the workmanship was less than par ( Paint & Tile). Some of the promises such as adding more flooring and step up to 2nd level in the attic was never performed. Sloppy concrete on brick, cracked concrete in the garage step. Other than those items were fairly happy with everything. ... More

star-rating Repeat customers

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Naimah G.
  • Reminderville, OH
  • June 02, 2020

After loving our first K.Hovnanian we decided to do it again after just 2 years. I do believe since we this development was near closing corners got cut and unfortunately Im not as pleased with the girst purchase. I would still recommend the builder but I'd love to see the same great workmanship be more consistant. Even with minor issues I still love my new home!!! ... More

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