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K. Hovnanian® Homes

star-rating (1622 reviews in all areas)

What Homeowners Have to Say About K. Hovnanian® Homes in Washington

Read the 133 homeowner reviews of K. Hovnanian® Homes's new homes in the Washington area. Washington homeowners rated K. Hovnanian® Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Washington area

star-rating

133 Reviews - 14 Communities

5 ★(105)

4 ★(18)

3 ★(5)

2 ★(2)

1 ★(3)

Quality 4.7

Trustworthiness 4.7

Value 4.7

Responsiveness 4.7

star-rating Townhome Review

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Woodbridge, VA
  • March 31, 2020

Great location, great sales service and maintenance services! Mid quality builders materials.

star-rating Quality of workmanship & materials

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Shivakumar A.
  • Chantilly, VA
  • October 09, 2019

Good. Just that the front door needed some attention. Overall good workmanship.

star-rating I love my beautiful house!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Khanh T.
  • Woodbridge, VA
  • January 06, 2021

This is my first time building a new house. The whole process was very tiring and stressful but thanks to K. Hovnanian team, I got through. :-) The team is very professional and they are very responsive when I have questions (still now)! They helped me a lot during the process and I would love to recommend my friends to purchase a new home from K. Hovnanian! ... More

star-rating Good deal

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Richard O.
  • Woodbridge, VA
  • April 29, 2020

The sale consultant are nice.

star-rating Good overall work

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Julian H.
  • Stafford, VA
  • February 18, 2020

Make sure your organized and have all statements, bills, paystubs, W-2 ‘s, and important documents need for financing

star-rating K. Hovnanian® Homes - Great experience still getting calls about if everything is ok.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bryan F.
  • Nokesville, VA
  • January 05, 2021

Great experience still getting calls about if everything is ok.

star-rating unique

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Christopher R.
  • Stafford, VA
  • December 02, 2020

I like the attention they gave me when i purchased my home

star-rating Love my House

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bethany H.
  • Woodbridge, VA
  • June 12, 2020

I am very happy with the process and outcome of this whole experience. My house is beautiful and I couldn't be happier. The only issue I have is the water pressure. It is not as strong as it should be. Was told to go to the County to get this reconciled. ... More

star-rating Beautiful home, extremely responsive builder

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jonathan L.
  • Alexandria, VA
  • December 18, 2020

Builder was excellent to work with especially after we moved in to our home.

star-rating Good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Faraidoon S.
  • Woodbridge, VA
  • August 21, 2020

More attention to details would improve the experience

star-rating Great home, with an expensive hiccup

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Chantilly, VA
  • December 03, 2019

Very happy with our purchase and the home that was delivered to us.

star-rating K. Hovnanian® Homes - For the most part I am satisfied with our new home.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jeffrey H.
  • Fredericksburg, VA
  • October 03, 2020

For the most part I am satisfied with our new home. The project managers and sales guys were the best part of this experience. They were easy to work with, responsive, helpful and very competent. The corporate side was not so good. They did not work with us on any small changes we wanted to make no matter it didn't effect the house. Very inflexible on just about everything. If it wasn't for the sales guys and PMs, we probably would have walked away from the house. The standard interior options they give are a joke. And upgrading anything is very expensive. Add to the misery, the upgrade options are limited. Best of a bad situation. You can choose the standard options if you want to live in a expensive low rate hotel room. They force you to upgrade everything to make your house look like the 600k house it is supposed to be. The paint is terrible quality. If you look at it wrong or think about touching it, it marks up and if you try to wipe it the paint comes off. The corporates would not let me buy better paint. Now to have have the interior repainted, on a brand new house, will cost 8k-10k. The driveway, though paved is insufficient unless you have only vehicle. We will see about the sod....they are replacing a significant portion right now. I dont know if the landscapers put much effort into the job. Throwing sod down and not preparing the ground seems a waste. It looks good just long enough to close. Again, the PMs and salesmen have worked hard to make right what issues I have had since closing and have gone out of there way in that regard. The 4 star rating is for them and them alone. ... More

star-rating AlbanyII

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Nina S.
  • Nokesville, VA
  • May 06, 2020

Disappointed in some buying experiences with KHOV. But overall we rate it a 4 star.

star-rating Mixed

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • Darren F.
  • Woodbridge, VA
  • March 31, 2020

Some things I like and some I dont.

star-rating Challenging Process

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Janice B.
  • Fredericksburg, VA
  • March 15, 2020

The company should be more upfront with answering questions, pertaining to the home building process.

star-rating beautiful options/helpful staff/details and finish lacking

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Aldie, VA
  • December 04, 2019

My home is solid and tight and overall lovely but the details, the ones you pay big for because they are lumped in packages or you were charged for making a modification, are sloppy and/or missing. Upgrading a room means paying for the layout, not upgraded materials as you will still pay for those at the design center. The design center offers a few options only, especially at the grade 1 and 2 levels. Even when upgraded, things such as knobs, kitchen faucets and shower doors are extra. The electronics office, picking out internet/automation/lighting/securtiy systems is super high pressure and not enjoyable in the least. Both design center and electronics were beyond slow at getting the materials to the me/office putting my build behind schedule. The building though was efficient and fast. Once built, the trim work in the home is sloppy in areas. Things like nicked wood or raw edges on trim are covered in spackle and painted over. Nails showing or popping through wood, and cracks in cabinets are left unattended...it's careless construction in what could be a perfectly beautiful home. The landscaping is basic and done with very inexpensive plants, cheap trees, too many shrubs. Overall, I do like my new home and the people I worked with are very nice and helpful. The salesman was charming and responsive, the construction managers are all informative and helpful. I would work with the people again but likely not get another khov home. ... More

star-rating K. Hovnanian® Homes - quality and finish of house is not as expected

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Aldie, VA
  • October 16, 2019

quality and finish of house is not as expected

K. Hovnanian® Homes responded:
Good morning! Thank you very much for providing feedback, we are sorry to hear that the quality and finish of your new home is not what you expected. If you have any issues feel free to email us with your contact information and we will be sure to pass along to the appropriate local representatives. khovnanianhomes ... More

star-rating Great communications

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Nevin J.
  • Woodbridge, VA
  • January 12, 2021

consistent updates as the build was going on. Great photo's and opportunity to walk through build phases

star-rating Beautiful home, but......

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • Tom W.
  • Fredericksburg, VA
  • December 01, 2020

I’m coming across many surfaces that aren’t level (fireplace mantle) or square (some walls and corners). I would have fought harder for a wider driveway and extra paved parking area. I had an issue with an exterior floodlight that never worked, turned out it was the bulbs. Something I feel should have been checked in their quality inspections. I discovered water dripping from the first floor to the ceiling. Turned out the refrigerator water line was not connected properly and the connecting nut was only finger tightened. Waiting for home owner services to come out and inspect for any damages. Drainage in my yard is horrible. Every time it rains, I end up with a large swampy area in my back yard. They had to rush towards the end to meet a closing deadline. Biggest help throughout was the on-site construction manager Blue. She is amazing and extremely helpful. ... More

star-rating K. Hovnanian® Homes - Overall good.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Woodbridge, VA
  • April 08, 2020

Overall good. Just had issue with what I thought I was getting, and it ended up being totally different. The issue was resolved but only because we were consistent in what we expected.

star-rating Line K Home at Willowsford

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Hassan W.
  • Aldie, VA
  • March 25, 2020

Love the home. Beautiful modern design even though a little expensive for the area. Service has been good in general to issues after I moved in but builder is unwilling to address issues with sod as its not covered by warranty. Bough my last house from Toll Brothers and they changed half the sod in my lawn as it became a little yellow. Expected more from K Hovnanian as I paid twice as much for this home. ... More

star-rating Beautiful Home in Rural Area

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Aabram M.
  • Fredericksburg, VA
  • December 08, 2020

We are blessed to have purchased our new K. Hovnanian (Khov) home despite the obvious risks and challenges associated with the COVID-19 pandemic. There were positive changes made in the home buying process to ensure the safety and well-being of both the seller (Khov team) and the buyer. The overall experience with the sales and mortgage teams was incredible. They were knowledgeable, professional, and responsive, which bolstered our confidence in purchasing a home during a pandemic. Based on our experience, we recommend the involvement and synergy of leadership across all aspects (sales, mortgage, and construction) of home buying be consistent to ensure the same level of quality from a well-known builder with an excellent reputation. ... More

star-rating QA needs work.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Alfred B.
  • Woodbridge, VA
  • July 28, 2020

Good experience overall, but somewhat major items were missed such as 2 ceiling fan rough-ins. Getting issues resolved after move in is slow.

star-rating Would not recommend

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 4

  • Renu S.
  • Chantilly, VA
  • March 31, 2020

The lady showing the house (Beth) - terrible experience with her. Sorry to say not trustworthy. Good experience with Robert - site manager.

star-rating K. Hovnanian® Homes - Pricey, pushy sales people, but great overall product in the

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Woodbridge, VA
  • October 09, 2019

Pricey, pushy sales people, but great overall product in the end.