What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 1179 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

1179 Reviews - 316 Communities

5 ★(885)

4 ★(148)

3 ★(70)

2 ★(48)

1 ★(28)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Great Customer Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mohamed D.
  • Elk Grove, CA
  • June 25, 2019

Rob from Customer service is very responsive to all our needs

star-rating Home Buying Experience and Occupancy at KB Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edgar P.
  • Escondido, CA
  • January 25, 2019

It would be nice if the entire house has been fully cleaned during close-out walk. All appliances O&M manuals should be compiled in a binder for ease of reference and making sure every components are covered. It would be hard if it is given in a USB format and will later on find out that it is not complete. ... More

star-rating Excellent service from Steve the superintendent!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John G.
  • Chino, CA
  • August 18, 2019

Steve is the superintendent in charge of building our home and he is clear and concise whenever we interact with him. He has met and continues to meet and exceed our expectations concerning all areas of our new home. Working with Steve has made buying a new home much less stressful! ... More

star-rating KB Home - All the staff was very friendly and helpful through the entire

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jared M.
  • Fuquay Varina, NC
  • June 11, 2019

All the staff was very friendly and helpful through the entire process.

star-rating KB Home - Good experience overall.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Quinton J.
  • Lancaster, CA
  • August 14, 2019

Good experience overall.

star-rating KB Home - We are very Happy with KB home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Donald G.
  • Lancaster, CA
  • January 13, 2019

We are very Happy with KB home. All the staff are friendly. What I like about Kb home is after you purchased your home they check on you to make sure every thing is ok. Any issue they will help you asap. I would highly recommend Kb home as your builder. ... More

star-rating Excellent home buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert B.
  • New Braunfels, TX
  • January 17, 2019

My experience with KB was excellent, starting with the sales consultant and ending with the construction manager. The whole process was definitely smooth.

star-rating Outstanding!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William D.
  • New Braunfels, TX
  • June 24, 2019

I was very pleased with the excellent customer service and the quality craftsmanship of our new home. The entire process was smooth and by far the best home buying experience our family has ever had!

star-rating Excellent - Would build again with KB.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Glenn G.
  • New Braunfels, TX
  • August 20, 2019

We had an excellent experience with KB Homes through every step of the process. Each individual working on our home, from sales and construction to financing and insurance went well above and beyond our expectations. We are more than satisfied and very happy with our new home. ... More

star-rating KB Home - Great community!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • New Braunfels, TX
  • March 05, 2019

Great community!!