Read the 30 homeowner reviews of KB Home's new homes in the Orange County area. Orange County homeowners rated KB Home an average 4.9 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
5 ★(26)
4 ★(3)
3 ★(1)
2 ★(0)
1 ★(0)
Quality 4.7
Trustworthiness 4.8
Value 4.7
Responsiveness 4.9
star-rating Customer Service is top notch
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The customer service from the sales staff to the construction crew have made this a great buying experience.
star-rating KB Home - Eddie, Nathan, and Janice has been really helpful and approachable
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Eddie, Nathan, and Janice has been really helpful and approachable during the whole process. Eddie is always willing to help me solve any problem I have. Nathan is always there to smoothen any imperfections of the house and he did a wonderful job building it. Although there are still some issues with the house that still need to be solved with the customer service such as the cabinet hinges, flooring issue, falling paint in the master closet, and some sealant needs to be improved, the overall experience is enjoyable and the effort from both Eddie and Nathan is greatly appreciated. ... More
star-rating KB Home - The staff at Paseo Del Mar are friendly and make themselves available
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The staff at Paseo Del Mar are friendly and make themselves available to you as much as possible. They are not only knowledgeable but also mindful of the concerns buyers have.
star-rating Good Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Eddie Liu help me a lot
star-rating KB Home - Great sales, great customer service, enjoy the new home, thank
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great sales, great customer service, enjoy the new home, thank you!
star-rating KB Home - As a whole is very good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
As a whole is very good
star-rating KB Home - It is very great experience to purchase my home, thanks
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It is very great experience to purchase my home, thanks
star-rating KB Home - Price location value are good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Price location value are good
star-rating KB Home - It is all very good.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It is all very good.
star-rating KB Home - Everything was perfect.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything was perfect. Thank you for all the great work.
star-rating Great cusomer service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB homes are well built for life
star-rating KB Home - Great experience with the buying process as well as great home.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience with the buying process as well as great home.
star-rating KB Home - good location
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
good location
star-rating Good service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Good service
star-rating Superb performance!!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I had an excellent experience buying my home at KB Home; everyone from sales (Eddie), design/studio (Virginia & Shah) and construction manager/Superintendent (Robert) and his assistant (Handel) all are very friendly, professional and provided excellent services. I would highly recommend my friends and family to buy a home with KB Home. ... More
star-rating Very Lovely Home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We're very happy with our new home and the KB team was a pleasure to deal with. We were utterly impressed with the level of service provided by the KB superintendent and one of his construction team leads (Robert and Handel). They demonstrated great knowledgeability and willingness to help, and their diligent follow-ups were absolutely reassuring. Our sincere thanks to the team. ... More
star-rating KB Home - /very good experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
/very good experience
star-rating Happy Homeowners!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our family has nothing but wonderful things to say about our experiences with the KB team here at Euclid Place. From the beginning John has been wonderful working with us to purchase our home and his sales colleague Eddie has also been helpful even if he wasn’t our sales representative. We’re always treated kindly and our questions were answered right away. Robert, Handel, and the entire construction crew have done an awesome job with our home and we are so happy with it. Up until now Robert and Handel always ask if things are going okay with the house and are extremely responsive when we need help or if there are any issues. Thank you to the KB Home team! ... More
star-rating GREAT
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I AM SO IMPRESSED WITH THE RESPONSE OF MR.RAINER, ROBERT AND HANDEL ROBERT IS REALLY GREAT. HE IS VERY KNOWLEDGEABLE AND TRUSTWORTHY.
star-rating Great Customer Service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB Home provides customer services are the best. The technicians are very responsive and skillful.
star-rating KB Post move in survey
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The post move in maintenance has been excellent. John Dean has been very responsive and professional.
star-rating Outstanding Customer Service!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The KB team was very helpful and made the purchase super easy for us.
star-rating Excellent service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellent service and sales rep sue
star-rating KB Home - We’re pretty satisfied with this purchase.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
We’re pretty satisfied with this purchase. The home was built well and the layout was awesome.
star-rating It’s a beautiful house!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
The purchasing process was wonderful, the sales office is great, the workmanship was a bit sloppy but they corrected upon requests. Loving our new home!