What Homeowners Have to Say About KB Home in Orange County

Read the 30 homeowner reviews of KB Home's new homes in the Orange County area. Orange County homeowners rated KB Home an average 4.9 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.9 out of 5 stars
in the Orange County area

star-rating

30 Reviews - 9 Communities

5 ★(26)

4 ★(3)

3 ★(1)

2 ★(0)

1 ★(0)

Quality 4.7

Trustworthiness 4.8

Value 4.7

Responsiveness 4.9

star-rating Customer Service is top notch

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Uy C.
  • Irvine, CA
  • January 14, 2021

The customer service from the sales staff to the construction crew have made this a great buying experience.

star-rating KB Home - Eddie, Nathan, and Janice has been really helpful and approachable

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yang M.
  • Irvine, CA
  • January 14, 2021

Eddie, Nathan, and Janice has been really helpful and approachable during the whole process. Eddie is always willing to help me solve any problem I have. Nathan is always there to smoothen any imperfections of the house and he did a wonderful job building it. Although there are still some issues with the house that still need to be solved with the customer service such as the cabinet hinges, flooring issue, falling paint in the master closet, and some sealant needs to be improved, the overall experience is enjoyable and the effort from both Eddie and Nathan is greatly appreciated. ... More

star-rating KB Home - The staff at Paseo Del Mar are friendly and make themselves available

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jenny O.
  • Irvine, CA
  • January 12, 2021

The staff at Paseo Del Mar are friendly and make themselves available to you as much as possible. They are not only knowledgeable but also mindful of the concerns buyers have.

star-rating Good Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yicun Z.
  • Irvine, CA
  • January 05, 2021

Eddie Liu help me a lot

star-rating KB Home - Great sales, great customer service, enjoy the new home, thank

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jessie l.
  • Irvine, CA
  • January 05, 2021

Great sales, great customer service, enjoy the new home, thank you!

star-rating KB Home - As a whole is very good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Huajie L.
  • Irvine, CA
  • January 05, 2021

As a whole is very good

star-rating KB Home - It is very great experience to purchase my home, thanks

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ru H.
  • Irvine, CA
  • December 09, 2020

It is very great experience to purchase my home, thanks

star-rating KB Home - Price location value are good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Hsiu-Ling W.
  • Irvine, CA
  • December 01, 2020

Price location value are good

star-rating KB Home - It is all very good.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yajun W.
  • Irvine, CA
  • November 21, 2020

It is all very good.

star-rating KB Home - Everything was perfect.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tian Y.
  • Anaheim, CA
  • November 18, 2020

Everything was perfect. Thank you for all the great work.

star-rating Great cusomer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • George P.
  • Anaheim, CA
  • September 15, 2020

KB homes are well built for life

star-rating KB Home - Great experience with the buying process as well as great home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Vaibhav S.
  • Irvine, CA
  • July 21, 2020

Great experience with the buying process as well as great home.

star-rating KB Home - good location

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Weiming W.
  • Irvine, CA
  • June 30, 2020

good location

star-rating Good service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lingli W.
  • Irvine, CA
  • April 28, 2020

Good service

star-rating Superb performance!!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Anaheim, CA
  • January 23, 2020

I had an excellent experience buying my home at KB Home; everyone from sales (Eddie), design/studio (Virginia & Shah) and construction manager/Superintendent (Robert) and his assistant (Handel) all are very friendly, professional and provided excellent services. I would highly recommend my friends and family to buy a home with KB Home. ... More

star-rating Very Lovely Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • QUANG V.
  • Anaheim, CA
  • January 22, 2020

We're very happy with our new home and the KB team was a pleasure to deal with. We were utterly impressed with the level of service provided by the KB superintendent and one of his construction team leads (Robert and Handel). They demonstrated great knowledgeability and willingness to help, and their diligent follow-ups were absolutely reassuring. Our sincere thanks to the team. ... More

star-rating KB Home - /very good experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Clover I.
  • Irvine, CA
  • January 21, 2020

/very good experience

star-rating Happy Homeowners!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • MILLICENT O.
  • Anaheim, CA
  • January 20, 2020

Our family has nothing but wonderful things to say about our experiences with the KB team here at Euclid Place. From the beginning John has been wonderful working with us to purchase our home and his sales colleague Eddie has also been helpful even if he wasn’t our sales representative. We’re always treated kindly and our questions were answered right away. Robert, Handel, and the entire construction crew have done an awesome job with our home and we are so happy with it. Up until now Robert and Handel always ask if things are going okay with the house and are extremely responsive when we need help or if there are any issues. Thank you to the KB Home team! ... More

star-rating GREAT

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Srikrishnad T.
  • Anaheim, CA
  • January 17, 2020

I AM SO IMPRESSED WITH THE RESPONSE OF MR.RAINER, ROBERT AND HANDEL ROBERT IS REALLY GREAT. HE IS VERY KNOWLEDGEABLE AND TRUSTWORTHY.

star-rating Great Customer Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Irvine, CA
  • January 14, 2020

KB Home provides customer services are the best. The technicians are very responsive and skillful.

star-rating KB Post move in survey

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard C.
  • Lake Forest, CA
  • January 07, 2020

The post move in maintenance has been excellent. John Dean has been very responsive and professional.

star-rating Outstanding Customer Service!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Norbertro A.
  • Anaheim, CA
  • January 07, 2020

The KB team was very helpful and made the purchase super easy for us.

star-rating Excellent service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ji K.
  • Irvine, CA
  • August 27, 2019

Excellent service and sales rep sue

star-rating KB Home - We’re pretty satisfied with this purchase.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jimin R.
  • Irvine, CA
  • January 05, 2021

We’re pretty satisfied with this purchase. The home was built well and the layout was awesome.

star-rating It’s a beautiful house!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Jacki L.
  • Lake Forest, CA
  • July 18, 2019

The purchasing process was wonderful, the sales office is great, the workmanship was a bit sloppy but they corrected upon requests. Loving our new home!