What Homeowners Have to Say About KB Home in Austin

Read the 354 homeowner reviews of KB Home's new homes in the Austin area. Austin homeowners rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.6 out of 5 stars
in the Austin area

star-rating

354 Reviews - 17 Communities

5 ★(263)

4 ★(48)

3 ★(27)

2 ★(6)

1 ★(10)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Everything is excellent.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alain A.
  • Manor, TX
  • November 25, 2020

Everything is excellent. I recommend it.

star-rating Friendly and attentive

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert P.
  • Round Rock, TX
  • November 23, 2020

Everyone was very thorough. They also made it a point to keep us in the loop as any issues were being resolved.

star-rating Superb customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carlos W.
  • Manor, TX
  • November 20, 2020

From the beginning to the final process, all reps were courteous, willing to help and answer questions.

star-rating The floor plan

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tameka S.
  • Manor, TX
  • November 18, 2020

KB staff is amazing!!! I always dream of having a KB home and my dream finally came true!!!

star-rating KB Home - The staff was great!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Lockhart, TX
  • November 17, 2020

The staff was great! From the sales team to the design studio team and construction team! They all went above and beyond!!

star-rating Beautiful home crafted by people who really care.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Matthew m.
  • Bastrop, TX
  • November 17, 2020

This was my first home building experience, and our sales person, Marc was very enthusiastic, interested in helping us get what we wanted, and even makes time to walk the neighborhood and see the new homes being built. Our contractor Garrett was amazing. Every concern we had, he addressed. Nothing was silly or ridiculous to him, he genuinely wanted to help make everything perfect. Finance side was what you'd expect, nothing extraordinary there. It's a beautiful home, we are excited to be living here and watching the subdivision grow! ... More

star-rating KB Home - Great looking homes and friendly staff to help you with every

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sarah N.
  • Elgin, TX
  • November 11, 2020

Great looking homes and friendly staff to help you with every step! People who care about your home buying experience

star-rating Outstanding Builder

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jonas B.
  • Manor, TX
  • November 11, 2020

I and my wife made a tour around shopping for the best builder in the city for about 3 months. KB homes was outstanding. We were just lucky to get what we wanted for our dream home. We starting building our home from scratch and had the opportunity to visit KB home studio where we choose all the materials we wanted from our home. I am thankful to Deb the sales agent who loaded us with every information we needed to start and gave us the best of advise. Giving us updates regularly till the end of the building process. Thankful to for Michelle the loan office for her guidance in the very successful loan process. Answering all our questions satisfactorily and giving us updates, making sure we knew what to expect and helping us stay on track. We were amazed how her hard work brought us broad smiles during closing. Thankful to Bricio the energetic formidable building superintendent for transforming our little rough idea into a magnificent life dream home. He was the brain, eyes and ears of our home as it was being built and did our first and final walk through with us during the finishing and when everything was complete. He was pointing out things that we probably would not have noticed had he not been on top of it. We thank him for our beautiful home. I think KB home is the only builder that would make owning a new home of your dream very easy. The entire KB home team followed through with all of their commitments throughout the building process. Thank KB home team for building the home of our dreams! ... More

star-rating KB Home - KB Home is the best option out there!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bright E.
  • Manor, TX
  • November 11, 2020

KB Home is the best option out there! My wife and I love our new home! Thank you so much!

star-rating Home buying process was smooth everyone was helpful at any given time with any quiestions

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bed N.
  • Pflugerville, TX
  • November 10, 2020

Awesome staff everyone always put costumer first helped with everything needed stayed over the hours to help us look at the house at times.

star-rating KB Home - They build your house for you.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael G.
  • Lockhart, TX
  • November 05, 2020

They build your house for you. Personalization is taken very seriously

star-rating KB Home - Was easy to understand, and steps of our purchase was smooth

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Pushpa A.
  • Pflugerville, TX
  • October 30, 2020

Was easy to understand, and steps of our purchase was smooth even during a lockdown.

star-rating Professionalism!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gerardo R.
  • Hutto, TX
  • October 28, 2020

Everyone was professional, courteous, and communicated very well with us through the process. Thank you KB

star-rating KB Home buying experience was excellent!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel W.
  • Lockhart, TX
  • October 20, 2020

I have nothing but good things to say about the process from start to finish. Even though Covid hit at the beginning of the process, KB Home was still able to deliver my home in a timely manner and with no issues. Would recommend them to family and friends for sure. ... More

star-rating KB Home - Follow the construction of your new house step by step.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Margarito G.
  • Manor, TX
  • September 30, 2020

Follow the construction of your new house step by step.

star-rating Beautiful Home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Oscar P.
  • Georgetown, TX
  • September 23, 2020

I am so happy with my KB home. Its in a a GREAT location and is beautiful!

star-rating So far so good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sergio A.
  • Round Rock, TX
  • September 22, 2020

KB has been so easy to work with. Any issues are resolved quickly and with compassion. We did several upgrades and it was def worth it! It saved time and money in the long run. I would recommend them to any future buyer.

star-rating Kb Home Team

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ana J.
  • Hutto, TX
  • September 22, 2020

Gilbert , Dusty and Phillip were absolutely fantastic ! Went above and beyond for us would gladly work with them again !

star-rating my experience with kb Home was very satisfactory not only in the construction but also in the excellent attention to the consumer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bernardo L.
  • Manor, TX
  • September 22, 2020

I recommend new buyers to maintain an active communication with the kbhome staff, so they can keep you informed about the construction and financing process,

star-rating It’s been a great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anabel G.
  • Kyle, TX
  • September 19, 2020

It’s been a great experience from the beginning to the end. The details on the finish on my new home are excellent. All the team who I was be talking during the process was all the time giving me updates. Friends are coming visit me, they love how looks the house. I am really happy. And I am been enjoying my house every day since I move in that it is basically a month. Thank you. ... More

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Branden C.
  • Manor, TX
  • September 15, 2020

Process was simple and easy. They stay in constant communication weekly to keep you updated on your homes progress. Definitely would recommend.

star-rating Excellent home that meets our needs and was able close out in a very short time

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Monica G.
  • Leander, TX
  • September 14, 2020

Justin from KB homes sales was incredibly helpful and not pushy at the same time when I decided to make the purchase, which I highly appreciated. The team responds to any minor issues in the home we have had quickly and we've had positive experiences with resolutions. ... More

star-rating Everything good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Manoj B.
  • Round Rock, TX
  • September 09, 2020

Everything is good

star-rating 30-60 day survey

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dina T.
  • Uhland, TX
  • September 09, 2020

Excellent

star-rating New home purchase

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Hayden E.
  • Pflugerville, TX
  • September 08, 2020

They did a solid job on my house and have been very helpful when I had issues with my water heater