What Homeowners Have to Say About Lennar in Tucson

Very satisfied with lennar's financial program. Easy process.

we are more than pleased with the buying process from start to finish. No surprises and everything went as planned. After move in, the construction manager has been very helpful with any questions we have had. I highly recommend Lennar for anyone looking for a new built home. ... More

excellent

We were extremely satisfied with our home building experience and everyone whom we worked with in the process

Lennar did an excellent job building our home in Arizona! We lived out of state during the building process and the help we received from start to finish was AMAZING! The realtors with Lennar did a WONDRFUL job addressing all our concerns. The construction manager also did a PHENOMENAL job handling all issues that cropped up with our home. We can’t say enough about the peace of mind this gave us. Hats off to Lennar for a GREAT building experience! Thank you ... More

Our entire process from researching, discussing options, signing contracts, monitoring construction with the manager, and working on responses to ongoing issues after living in our new home has been outstanding with Lennar.

Builders team very professional

Paint and trim carpenter subs let Lennar down

Great people

The base materials (flooring, interior paint, appliances) are very basic at this price point, possibly with the intent of selling buyers on various upgrades. Certain items (i.e., full gutters, better drainage) should be considered essential in this climate. ... More

Our Lennar home is well built. We love the floor plan and the upgrades they added.

Good service, great to work with and friendly.

Lennar is aggressive to make the sale happen, much slower to respond to warranty requests.

It is important to get everything in writing even when someone acknowledges your request. There was a lack of follow through in my buying experience that ended up costing me additional out of pocket monies due to my sales representative not following through with a selection he had requested from me and for which I gave him an answer for. ... More

Lennar responded:
Thank you for your feedback about your sales experience. We are sorry for the difficulties you had during the transaction. Please feel free to send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care ... More

Lennar moved up our completion date by a month but forgot to notify us until we followed up to ask them. When we arrived for the walk-through, we were stunned and dismayed by the amount of work that was not yet done or done incorrectly. They installed the wrong granite countertops and then ripped up our counters to replace them. They pressured us to close on time but didn't deliver our dishwasher until a week after closing. The construction manager actually installed a used model to trick us into closing on time, then lied to us and told us the supplier had sent the wrong model by mistake. As soon we closed, he removed the bogus dishwasher and left pipes disconnected under the sink so that water spilled all over. The quality of workmanship overall was very disappointing for a new home, and the materials were also cheap and shoddy despite the fact that we paid for upgrades throughout. ... More

Lennar responded:
Thank you for taking time to share your experience and leaving a review. We are disappointed to hear about the issues you experienced with your new home. If you could please send us a message at corporatecustomercare@lennar.com with your contact information, so we can follow-up on items you have outlined. - Lennar Customer Care ... More

My neighbor and I who have moved in Nov 2019 are having termite and drainage issues. Very Responsive in the first 90 days. Communication and responsiveness after the 90 days is poor.

Lennar responded:
Hi Edisa, thank you for providing this feedback about your experience. We are sorry to hear about the termite and drainage issues. Please email us at corporatecustomercare@lennar.com with any outstanding items so we can follow-up for you. – Lennar Customer Care ... More

Very displeased with situations on our home after closing . It was promised that if we had issues after moving in we would not be put aside . We have been . Very Disheartening

Lennar responded:
Thank you for sharing your experience with us. We are sorry to hear that you have been unable to get these items addressed. Please send a direct message to us at corporatecustomercare@lennar.com with any outstanding items and we will follow-up for you. – Lennar Customer Care ... More

Don’t trust when they tell they will fix things ,it was not done during the first walk, nor the second, and it took three months and a half to be able to move in! Horrible frustrating experience

Lennar responded:
Hi Marie, thank you for sharing your feedback. We are sorry to hear about the difficulties with your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care ... More