What Homeowners Have to Say About Lennar in Las Vegas

Read the 69 homeowner reviews of Lennar's new homes in the Las Vegas area. Las Vegas homeowners rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4 out of 5 stars
in the Las Vegas area

star-rating

69 Reviews - 49 Communities

5 ★(44)

4 ★(4)

3 ★(7)

2 ★(3)

1 ★(11)

Quality 3.9

Trustworthiness 4

Value 4.1

Responsiveness 4.1

star-rating Rushed and lack of choices.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Las Vegas, NV
  • March 24, 2020

Quality could have been much better and for the amount of time it took to build. I would expect more. The lack of options is terrible. The “everything included” sounds great until you actually are in the buying process and you can’t add any options. You can pick counters, cabinets and floors. We weren’t even allowed to pick our paint color. They used flat paint everywhere in the house besides the wet areas which is easily marked and not easily cleaned. We decided to repaint the whole house before moving in because of it. Many neighbors are regretting not doing the same. They give what THEY think makes people happy and skimp out on the rest. They don’t even give you half hot outlets in the bedrooms for lamp switches. Such a simple a cheap addition. ... More

star-rating Lennar - All in all was an ok experience.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Christine H.
  • Las Vegas, NV
  • December 01, 2020

All in all was an ok experience. Preferred Lender was horrible. Come to find out the HOA for the community is terrible and there is random kids in the neighborhood vandalizing things.

star-rating Nice upgrades but not 100% satisfied

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 3

  • Karla K.
  • Las Vegas, NV
  • September 24, 2019

We were able to get all the upgrades that we wanted in our home but we were disappointed with the size of the lot and the “lot upgrade fee” we were told that we would be facing our neighbors backyard so it would be from back yard to backyard but when the house went up half of my yard is covered by their home, their windows look right in to our yard and upstairs we are almost face to face. A lot of the things on the inside were not put on right, the cupboards doors keep getting loose, the lights keep loosening from the ceiling, there are “settling cracks” on the wall. The paint they use for the homes is the cheapest paint. We are 6 months in and there are dark spots all over the wall from where people or things touch because the paint is cheap Matte paint. The stair rails are painted with cheap white paint and already having grease marks on them, my carpet is coming off the stairs. They only had a few options for model of what fit in to the lot, if you look at all the homes that have the “same model” no home is the same, there is no consistency. I had to ask for a balcony light that was suppose the be added before we moved in as well as garage lights. They did fix most of this and they do a walk through at 1 month, 6 month and a year so I’m planning to show them all of the effects. Other wise it’s a good home. We are happy with our purchase, great neighborhood, they did make great use of the space. ... More

Lennar responded:
Hi Karla, thank you for your comments about your new home. We appreciate your detailed feedback and are sorry for any difficulties you have experienced. Please feel free to share any additional comments with us at corporatecustomercare@lennar.com, so we can review and follow up for you. - Lennar Customer Care ... More

star-rating Homeowner

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Las Vegas, NV
  • September 24, 2019

House was poorly constructed until now I’m still having minor issues. For new home owners have a thorough inspection before and after you move in.

Lennar responded:
Thank you for sharing this feedback about your home. Please email us the details regarding your experience to corporatecustomercare@lennar.com, so we can follow up for you. – Lennar Customer Care ... More

star-rating Overpriced

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 1

Responsiveness star-rating 3

  • Mary L.
  • Las Vegas, NV
  • March 17, 2020

The way the home is angled on the lot I have no privacy from my next door neighbors. Their back door is facing my back door pretty much. And the corners to close to one another. I can hear my neighbors slamming their door shut every day that’s how close we are. I’m planning on moving and finding something more private. Quality of certain things in the home questionable. Shower drain and kitchen countertops. Very upset about the low grade carpet and padding. I asked to upgrade my carpet and think I even paid extra. But found out I didn’t receive upgraded carpet or padding. So where’s my refund? ... More

star-rating Waiting for response from my text

Quality star-rating 3

Trustworthiness star-rating 1

Value star-rating 4

Responsiveness star-rating 2

  • George G.
  • North Las Vegas, NV
  • March 19, 2020

Lights missing where there should be lights to

Lennar responded:
Thank you for taking the time to share you comments. I would like our team to review this for you and address it properly. Please share your comments in detail with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address. ... More

star-rating Sorry

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Cynthia C.
  • Henderson, NV
  • March 31, 2020

Wishing that I hadn’t bought here. Extremely disappointed with the workmanship.

Lennar responded:
I'm sorry to hear you aren't satisfied with your home. I would like to hear more about it and have our management team review. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address. ... More

star-rating Good Price Poor Quality

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 4

Responsiveness star-rating 2

  • Sandra B.
  • Pahrump, NV
  • February 26, 2020

Document, document and maybe they will respond.

Lennar responded:
Hi Sandra, thank you for sharing your feedback with us. We are sorry for any communication issues you've experienced. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care ... More

star-rating Terrible

Quality star-rating 5

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Dorian C.
  • Las Vegas, NV
  • March 04, 2020

I bought a model home and the replaced things out of the home after i signed the contract. Someone needs to call me to get this fixed.

Lennar responded:
Hi Dorian, thank you for your feedback about your purchase of the model home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care ... More

star-rating As a corporation you need to use quality not everything is included junk

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 3

  • Matthew G.
  • Las Vegas, NV
  • April 23, 2020

The materials you use are embarrassingly bad. How can you put those super cheap showers in and not offer an upgrade. The whole house needs to be redone. The toilets even clog with just toilet paper because you got the cheapest you can find. The price was always changing using one for the first few homes then just raising it a lot more. Was not impressed at all about that. ... More

Lennar responded:
Hi Matthew, thank you for taking the time to share this feedback. We are truly sorry to hear about the issues you described. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address. - Lennar Customer Care ... More

star-rating Who knew a brand new home could have so many problems.

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Anonymous
  • Las Vegas, NV
  • June 21, 2019

So many issues. The entire process seemed rushed and unplanned. Not sure if this is how every new home buying experience is, but I would not purchase from Lennar again.

Lennar responded:
We appreciate your feedback and are sorry to hear that you had an unsatisfactory experience. Please send an email to us at corporatecustomercare@lennar.com with any outstanding items you would like us to review. Thank you. ... More

star-rating Dream home purchase became a nightmare...

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Justin F.
  • Las Vegas, NV
  • June 18, 2019

Our dream home purchase was the worst purchase experience of our lives, thanks to Lennar's quite unimaginable levels of ineptitude. No commitment to quality whatsoever at any stage of construction. No apparent desire to stick to deadlines. I, the home owner, seemed to be in charge of quality control - if I didn't catch it no one did. No commitment from upper management to make things right. I pleaded for help so many times, and just failure after failure ensued. No one from management ever even called or reached out to apologize for the incompetence. That's what you get for an $850K home purchase. You get better service at your local Taco Bell quite honestly - at least the manager there will say we are sorry when they mess up. Lennar management really should really find a different line of work. Folks purchasing their dream home deserve better than total lack of commitment to quality, total ignorance of deadlines, total disrespect towards the buyer, and total lack of any management basics. They really should be ashamed of themselves for the process they've built and continue to use. Every neighbor I've met feels the same way or worse to be honest. ... More

Lennar responded:
Hi Justin, we are very sorry to hear about your experience with our Las Vegas team. If you would please send a message to corporatecustomercare@lennar.com, we will review your concerns to see how we can assist. ... More

star-rating Don't buy from Lennar

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Bonita C.
  • North Las Vegas, NV
  • October 01, 2020

It was a nightmare from beginning to end. I could write a book about the horrible experience we have had with the entire home buying process with Lennar. They threatened to sell my home to someone else if I didn't come here, from NC and close when they wanted me to during the "Peak" of Covid-19 here in Las Vegas, now I wish I had let them do that!! I would NEVER recommend them to anyone! Construction was not performed properly, painting was atrocious, flooring was also terrible, many other things were wrong and I'm here 4 months, with very little fixed at this point. I wish I could get my money back and buy elsewhere. I'm thinking about hiring an attorney to do just that!! ... More

Lennar responded:
Hi Bonita, thank you for sharing a review of your experience. We are sorry to hear about the poor experience you had during the purchase of your new Lennar home. If you could please send a message directly at corporatecustomercare@lennar.com, with any additional information you would like to provide, we will follow up with the appropriate team. - Lennar Customer Care ... More

star-rating New fixer upper

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Michael T.
  • Las Vegas, NV
  • March 24, 2020

I do not recommend Lennar to anyone!

Lennar responded:
Hi Michael, thank you for sharing your comment. Please email us at corporatecustomercare@lennar.com with any additional details or outstanding items, so we can research and follow-up for you. – Lennar Customer Care ... More

star-rating Not worth your money

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • James B.
  • North Las Vegas, NV
  • March 17, 2020

Cheap materials and low quality customer service. Recommend house inspection before you move in

Lennar responded:
Thank you for taking the time to share your comments with us. I would like to hear more of your feedback to share with our management team. Please send us an email to corporatecustomercare@lennar.com with your feedback, contact information and home address. ... More

star-rating Reprehensible

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Walter S.
  • Henderson, NV
  • October 03, 2019

Too much to write .

Lennar responded:
Hi Walter, thank you for your comments. We are sorry that you are not happy with your experience. Please email us at corporatecustomercare@lennar.com if you have any items you would like us to review for you. – Lennar Customer Care ... More

star-rating The worst buying experience I’ve ever had

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Frank T.
  • Las Vegas, NV
  • September 26, 2019

This company has no business building houses . My two kids could have painted the house better and that’s not the only problem , the flooring company they use is the worst Not only that after repairs are done you feel like you should have just done them yourself . I’m the dummy who read all these bad reviews and said ‘it can’t be that bad ‘ lol Trust me it’s that bad ... More

Lennar responded:
Hi Frank, thank you for your feedback about your new home purchase. We are so sorry to hear about the issues you've had with your home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care ... More

star-rating Massive construction issues

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Brandy R.
  • Las Vegas, NV
  • July 17, 2019

I closed on my $750k home back in February. This experience has been nothing but a nightmare. I have major construction issues...including mold! How do you have mold in a brand new build?! I’m still living out of boxes and can’t even unpack or begin to enjoy my new home. Has been the worst experience ever! ... More

Lennar responded:
Hi Brandy, thank you for sharing your feedback about your new home. We are sorry to hear about these difficulties. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up on them for you. – Lennar Customer Care ... More

star-rating Horrible service all around.

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Anthony B.
  • Las Vegas, NV
  • July 09, 2019

Between the lack in quality of build, to being forced into a solar agreement I never wanted and repairs not be done I would never recommend lennar ever.

Lennar responded:
Hi Anthony, thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow-up on you. – Lennar Customer Care ... More