What Homeowners Have to Say About Lennar in Raleigh-Durham-Chapel Hill

Read the 104 homeowner reviews of Lennar's new homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.8 out of 5 stars
in the Raleigh-Durham-Chapel Hill area

star-rating

104 Reviews - 32 Communities

5 ★(40)

4 ★(21)

3 ★(24)

2 ★(11)

1 ★(8)

Quality 3.7

Trustworthiness 3.7

Value 3.9

Responsiveness 3.6

star-rating Terrible experience

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Anonymous
  • Cary, NC
  • July 17, 2019

Terrible quality and refusal to address issues. Construction manager is unorganized and dishonest. Closing never takes place on time; unnecessary delays due to poor management. Builder cuts corners and tries to force you to accept poor quality work. Would never recommend Lennar. Neighborhood is nice with great people, but the build was not a good experience. ... More

Lennar responded:
Thank you for sharing your comments. We are sorry for the difficulties you've described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care ... More

star-rating Lennar is the worst builder

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Karen D.
  • Durham, NC
  • May 05, 2020

I have nothing but poor things to say about Lennar and I would tell people to NEVER purchase a Lennar home. The quality of workmanship and Material is below grade the house is way overpriced for the quality and products used in the home. There is zero trustworthiness, they have the worst sales people and construction people and they don't respond at all to any issues during the building process. They deserve much less than a 1. ... More

Lennar responded:
Hi Karen, thank you for taking time to share your feedback. We are sorry for any difficulties and disappointments you have experienced. Please email us at corporatecustomercare@lennar.com with any additional details you'd like to provide, so we can follow-up for you. – Lennar Customer Care ... More

star-rating Bad

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Anonymous
  • Cary, NC
  • April 07, 2020

I wouldn’t recommend this builder.

Lennar responded:
Hi, thank you for taking time to leave a review. Please send us a note with any items you would like addressed at corporatecustomercare@lennar.com, so we can follow-up. Thank you. - Lennar Customer Care ... More

star-rating Buyers Remorse

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Felecia P.
  • Raleigh, NC
  • March 31, 2020

I purchased my home as is with 3 months left on the structural warranty but Lennar has denied every warranty claim. Bent metal roofing, missing chaulking around windows and siding, and squeeky subfloors in a 2 year old home are the unsatisfactory workmanship that Lennar refused to repair. ... More

Lennar responded:
Hi Felecia, thank you for sharing your feedback. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any details, so we can research and follow-up for you. – Lennar Customer Care ... More