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What Homeowners Have to Say About Pulte Homes in Phoenix-Mesa

Read the 314 homeowner reviews of Pulte Homes's new homes in the Phoenix Mesa area. Phoenix Mesa homeowners rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Phoenix-Mesa area

star-rating

314 Reviews - 15 Communities

5 ★(186)

4 ★(56)

3 ★(41)

2 ★(16)

1 ★(15)

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4.1

star-rating Helpful people, beautifully designed

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Amanda G.
  • Phoenix, AZ
  • February 05, 2021

All the Pulte people I worked with were very helpful throughout the process. The homes are some of the best designed and well thought out of all the builders you can choose from in the Phoenix area.

star-rating Excellent Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • David C.
  • FLORENCE, AZ
  • August 12, 2020

The sale person was the most professional and helpful person to start off the experience of buying our first new ground up home. along the way from superintendent to closing, all the people involved were excellent to work with. Questions were answered immediately and professionally. great company do do business with. ... More

star-rating Easy process

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Norman B.
  • Buckeye, AZ
  • June 02, 2020

Pulte has a member of their team to walk you through every step of the process.

star-rating Pulte Homes - Hector is the man!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Stuart B.
  • Mesa, AZ
  • April 02, 2020

Hector is the man!

star-rating Superintendent

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jeffrey P.
  • Phoenix, AZ
  • February 11, 2020

Ron was awesome

star-rating Pulte Homes - Great superintendent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Sandra S.
  • Phoenix, AZ
  • February 10, 2020

Great superintendent

star-rating New Home Owner in Sky Crossing

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Patrick K.
  • Phoenix, AZ
  • November 13, 2019

Very pleased with Pulte employees we worked with along the way. Thank you Josh & Ron. Only complaint would be that the home design has a number of wasted spaces that are behind walls that could be utilized much better and more effective for the price. ... More

star-rating Great to work with

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • MESA, AZ
  • October 15, 2019

Sam was our sales rep and was great to work and we were happy to work with her throughout the new build process. Walt was our site manager and did a great job with continually providing updates as well as responding to questions and concerns that we had through the process. At completion his walk through was very comprehensive and remedied all issues ... More

star-rating We really like our new home and community.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Robert F.
  • Phoenix, AZ
  • October 03, 2019

The staff and crew at Pulte are kind and professional. Our field manager Ron was especially patient, responsive, and helpful.

star-rating Pulte Homes - Sales process is good.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Nancy L.
  • FLORENCE, AZ
  • October 02, 2019

Sales process is good. Some of the subcontractors are in such a hurry the quality suffers. Overall great home for the money.

star-rating Bella Via

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Rebecca N.
  • Mesa, AZ
  • September 12, 2019

Over all we are very happy with the experience of building with Pulte. I would definitely do it again! We love our new home.

star-rating Pulte Senita

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Richard C.
  • FLORENCE, AZ
  • July 31, 2019

Pulte buils a very nice house and Anthem is a great community.

star-rating Living the good life!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Bruce W.
  • Phoenix, AZ
  • July 26, 2019

Read all of the material that you are provided and ask questions. Understand what changes can be made and what changes can not be made. Walk your property (lot) and be sure that it is a good fit for you. Enjoy your experience.

star-rating Customer Warranty Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Richard D.
  • FLORENCE, AZ
  • June 25, 2019

It shouldn’t take weeks for customer Warranty Service to get someone to fix a problem. That said all issues, were taken care of at the home.

star-rating Desert happiness! Very pleased with our new home.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • William R.
  • Phoenix, AZ
  • May 28, 2019

Pulte Homes is a great company. I would definitely do business with Pulte again.

star-rating Pulte Homes - We are new homeowners and have loved everything about our Pulte

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Shaun J.
  • Mesa, AZ
  • May 22, 2019

We are new homeowners and have loved everything about our Pulte home and the Pulte company that we have experienced thus far.

star-rating Pulte Homes - Excellent quality

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Phoenix, AZ
  • May 01, 2019

Excellent quality

star-rating I would buy a PULTE home again

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Paul B.
  • Phoenix, AZ
  • April 23, 2019

PULTE did a great job on our new home - home is very efficient and well designed. Could pay just a little more attention to the small details but they are small - I would buy a PULTE home again - I bought home on a discount but otherwise appraised just below retail price. ... More

star-rating Pulte Homes - Pulte Homes has good Customer Service after the home is completed.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Bill N.
  • MESA, AZ
  • January 27, 2021

Pulte Homes has good Customer Service after the home is completed. The people from the sales department to the design center made it an easy process. The few issues we had with the new home were taken care of in a timely manner. Upgrade offers made it an even better home! ... More

star-rating Pulte Homes - very happy with floor plan and workmanship

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Michael S.
  • FLORENCE, AZ
  • November 30, 2020

very happy with floor plan and workmanship

star-rating Make sure you hire a good home inspector.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Kenneth H.
  • Surprise, AZ
  • July 17, 2019

There were 6 square feet of shingles missing, irrigation system leak, AC air leak in the attic, and wiring issues in the ceiling fan and pendant light prewires. So I can't help but wonder if there are hidden issues elsewhere in the house. I understand that building a house is a very involved operation, and requires a lot of different crews to coordinate together. So some problems are expected. But I can't give 5 stars to something with these types of problems. Otherwise, the house SEEMS to be well built. But hire a good home inspector to make sure everything is like it should be. ... More

star-rating Good experience

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • David H.
  • Peoria, AZ
  • May 22, 2019

The experience was good over. I especially appreciate the Pulte realtor. She was excellent

star-rating I love the house!

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Darlene S.
  • Buckeye, AZ
  • April 23, 2019

I have had two other brand new house build. The only complaint I have are the windows. All of them are cut on the frame and the edges are rough. That to me is just not right. It’s like you made them fit instead of purchasing them to fit. I have spoke with Lane a nice gentlemen for sure. But that truly bothers me! I recently sold my 4300 sq ft house in Goodyear my husband passed away to much house. I had looked at several homes. Always wanted a home builder by your company. The house was currently build did my walk through. Did not notice the windows until my blind installer measured and pointed it out to me!! ... More

star-rating Leslie was a delight to work with and so right on top of any questions we had and if she didn't have the answer she found out and called or text us back.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Robert B.
  • Buckeye, AZ
  • January 10, 2021

Overall the buying experience was great. We have been in the home since mid November and still waiting on some things to be taken care of. I understand with the holidays and covid its not easy but these things should've been taken xare of. Over all we love our home and can't wait to get it all organized and backyard done. ... More

star-rating WHO IS THE CONSTRUCTION MANAGER AFTERYOU MOVE IN!!!! ??

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 1

  • Deidra K.
  • FLORENCE, AZ
  • November 28, 2020

Very unhappy since I've moved in. Every one just dissappeared. Where is the construction manager??? I have emailed him at least 5x and I get no response. His name is James, did he get fired??? I called my sales person, Samantha and I get no response. I emailed John at the sales office also, no response from all three of these people!!! Who do I get in touch with for repairs. I have been trying to get in touch with James for at least 7 weeks now. I have a cabinet that has not been replaced since August!! Who do I call please!!!!! ... More