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What Homeowners Have to Say About Pulte Homes in Phoenix-Mesa

Read the 314 homeowner reviews of Pulte Homes's new homes in the Phoenix Mesa area. Phoenix Mesa homeowners rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Phoenix-Mesa area

star-rating

314 Reviews - 15 Communities

5 ★(186)

4 ★(56)

3 ★(41)

2 ★(16)

1 ★(15)

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4.1

star-rating Pulte Homes - The process of buying and building the home was very easy.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Annette J.
  • Buckeye, AZ
  • June 24, 2020

The process of buying and building the home was very easy. The building supervisors kept me informed on the progress of my home during construction. All minor repairs were noted and repaired when we did the walk through.

star-rating Pulte Homes - I do not know how to answer the last question.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Rebecca F.
  • FLORENCE, AZ
  • April 15, 2020

I do not know how to answer the last question. JBHunt did not install the stove correctly, and the Corvid 19 has stopped repairs.

star-rating Pulte Homes - Great

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Yolanda A.
  • Buckeye, AZ
  • February 11, 2020

Great

star-rating Still waiting for some issues to be taken care of.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Doreen F.
  • BUCKEYE, AZ
  • December 04, 2019

I would check seals around the garage, windows, and sliding doors.

star-rating Pulte mortgage was excellent

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Anthony H.
  • FLORENCE, AZ
  • September 19, 2019

Pulte morgage got me into my home fast, really fast. They are great but some small thing like laundry door doesn't close and my linen and coat closet doors stick. They said the will fix them though which bring it back up in my mind anyways

star-rating Pulte Homes - More than Satisfied

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Peoria, AZ
  • June 25, 2019

More than Satisfied

star-rating Pulte feedback

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Phoenix, AZ
  • June 11, 2019

Go over the floor plan layout with a fine tooth comb before you go to the design center. Sit with your sales rep to go over every single detail. Do not assume anything. The model may not exactly represent every feature of the home you are having built. . ... More

star-rating Pulte Homes - Sales office was very helpful, thing would have been without

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Timothy V.
  • FLORENCE, AZ
  • October 20, 2020

Sales office was very helpful, thing would have been without the virus problem

star-rating Communication

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 3

  • Troy F.
  • Buckeye, AZ
  • January 26, 2021

The communication between the builders and the buyer was very poor! Simple problems could have been resolved with honest communication. I felt I was deceived many times throughout the building process. My issues were resolved, but only through a long and drawn out process. Very frustrating! ... More

star-rating Pulte Homes - The personnel at the sales office, financing and closing were

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 1

  • Bobbi W.
  • BUCKEYE, AZ
  • November 05, 2020

The personnel at the sales office, financing and closing were all great! They quickly responded to any and all questions and concerns alonge the way. However, after we moved in there were some quality issues that we hadn't noticed before and response to these concerns has been very slow. Overall, we are pleased with our purchase but wish we had inspected more carefully and addressed these quality issues before signing. ... More

star-rating Lack of care after submitting issues.

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 5

Responsiveness star-rating 1

  • Garrett R.
  • Buckeye, AZ
  • October 29, 2020

At first the response to issues was immediately taken care of by Pulte but the vendor responses are terrible. They don't respond to phone calls or they just don't fix the issues.

star-rating Thank you

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Phoenix, AZ
  • November 06, 2019

Thank you for our new home. Lloyd was especially amazing and very responsive.

star-rating This was my first new home build

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Red Rock, AZ
  • May 23, 2019

Pulte company and builders made the transition very easy and the work came out beautiful. I would hire this company again, if I ever decide to move.

star-rating Home Buying Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Phoenix, AZ
  • January 21, 2020

This process was mostly seamless minimal hiccups. The sales team is very prompt and responsive, the field manager was very responsive and easy to reach. We had a third party inspection prior to close which found very few issues. My only complaint is that after move in, if there are still issues that need to be addressed, they don’t respond as quickly and are slow to Address those issues so my recommendation is to have everything fixed and addressed before move in and closing. ... More

star-rating Completed Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Santina D.
  • Surprise, AZ
  • September 18, 2019

The home is great however the paint and some small details are needing to be fixed. The paint comes off easily on the walls. There are some issues with walls having weird curves and bulges. The main concern is I was never told there would be such a steep driveway which is an annoying issue and for someone with a bad back adds additional issues. ... More

star-rating Smooth sailing

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Stephen W.
  • Phoenix, AZ
  • August 13, 2019

Just recently moved from CA to AZ and was able to manage the whole process from CA. Ron Rolfes was great at communicating and sending photos. He responded to all calls in a timely manner and address any issues we had right away.

star-rating Overall Good Quality!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Erick P.
  • PHOENIX, AZ
  • June 28, 2019

Pulte has been a good builder to work with overall. The seller Victoria was friendly however I think she could pay a bit more attention to detail when dealing with clients requests. Brittany from the design center was very helpful answering questions and providing suggestions for improvements throughout the house. Jim was superb taking ownership and addressing all items from the final walkdown in a timely manner, going above and beyond to assure I was a happy customer. ... More

star-rating Great style, amazing comfort, good quality home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Marc H.
  • Buckeye, AZ
  • May 07, 2019

Quiet neighborhood, good quality homes for a decent price.

star-rating Pulte Homes - Overall we had good experience.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Irfan A.
  • PEORIA, AZ
  • February 11, 2021

Overall we had good experience. What we did not enjoy was the options we got to select in design center. Pulte definitely add more options as it gives way less to choose as compared to any other builder of this scale.

star-rating Communication was excellent up through closing

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Karen W.
  • Buckeye, AZ
  • January 27, 2021

Working with our construction manager, Robert was great. He was kind and helpful. Once you are moved in, it seems that it takes a bit longer to get things addressed, but they get done.

star-rating Overall good quality

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Brian G.
  • FLORENCE, AZ
  • August 12, 2020

Minor repairs needed as expected. Overall a good experience.

star-rating Great value and a beautiful home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Cymande D.
  • FLORENCE, AZ
  • July 30, 2020

I would definitely buy and recommend Pulte to friends and family

star-rating Met or exceeded expectations

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • William C.
  • FLORENCE, AZ
  • January 28, 2020

Pulte financial services were the best! Always in contact with UR best interests first.

star-rating Good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • David C.
  • MESA, AZ
  • November 08, 2019

Fast move in.

star-rating Pulte Homes - Pulte is a solid builder.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Elizabeth D.
  • Phoenix, AZ
  • October 09, 2019

Pulte is a solid builder. You need to stay engaged and make sure communication is clear. Would be great if they would be reasonable with design center pricing and options. We did very little during the process and had to spend nearly 20% of the purchase price to get a nice home. Doing quite a bit of work after we moved in because it was not possible to do with pulte during construction. ... More