Pulte Homes

star-rating (2978 reviews in all areas)

What Homeowners Have to Say About Pulte Homes in Oakland-Alameda

Read the 23 homeowner reviews of Pulte Homes's new homes in the Oakland Alameda area. Oakland Alameda homeowners rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4 out of 5 stars
in the Oakland-Alameda area

star-rating

23 Reviews - 5 Communities

5 ★(12)

4 ★(5)

3 ★(2)

2 ★(2)

1 ★(2)

Quality 3.8

Trustworthiness 4.4

Value 4

Responsiveness 4

star-rating Perfect home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sergey O.
  • Fremont, CA
  • August 12, 2020

Very satisfied with my new home. Outstanding communication during the build process.

star-rating Good job!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Charles M.
  • Fremont, CA
  • June 10, 2020

We appreciated the detail info about the construction, the responses to our questions, and the follow up on some minor issues.

star-rating Happy with a Pulte Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ying L.
  • Fremont, CA
  • April 08, 2020

It is a process that included excitement, hesitation, anticipation, second guessing, and all. Overall, buying a Pulte home has been a great experience.

star-rating Good Job Pulte!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sreenivasa E.
  • Fremont, CA
  • January 28, 2020

I have recently bought a home from Pulte Homes and my overall experience has been great . The sales team and the engineering teams have been very helpful during the process and while the home has been handed-over. The quality of the home is excellent and there have been no issues so far. ... More

Pulte Homes responded:
Wow! We are so pleased to hear that you had such a wonderful experience and are happy with your new home. Thank you so much for sharing your experience and congratulations! ^Abby ... More

star-rating A great home buying experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony H.
  • Hayward, CA
  • January 24, 2020

So happy to have chosen Pulte to be the ones who gave me my first home! I can’t say enough about how easy they made the buying process and how accommodating they’ve been fixing all issue that have come up with my new home.

star-rating Good quality house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Songhyun H.
  • Hayward, CA
  • November 13, 2019

Good quality house. Nice design of interior and outlook. Friendly officer during purchase and move in.

star-rating Impressed

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Felix M.
  • Brentwood, CA
  • October 16, 2019

We’re impressed with the house. It’s home welcoming .

star-rating Very happy with our new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Ricardo C.
  • Brentwood, CA
  • August 26, 2020

Beautiful thoughtfully desinged homes and the rliability of a trusted builder which I trust will respond to any issues if they were to arise. Would definitely encourage anyone looking for a new home to buy a Pulte home.

star-rating Great home purchase

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Fremont, CA
  • August 13, 2020

From sales to the loan processing through home walkthrough to closing, the home purchase experience with Pulte was excellent and everything went very smoothly.

star-rating Good service and beautiful home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • David C.
  • Walnut Creek, CA
  • August 10, 2019

We appreciate the attention to detail and the overall good quality of the home. From the sales rep Barbara to the Contractor Steve the service provided was excellent! We would recommend Pulte Homes to others in the future. As time goes on we look forward to receiving excellent service throughout our home ownership. ... More

star-rating greatly satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Brentwood, CA
  • September 08, 2020

We moved into our new home in July, and we are satisfied with the quality of workmanship, design and functionality of our home. The build was completed on schedule, the project managers and sales agent (Ms. Linda) were very helpful. One month on we have no complaints. We were able to visit the house pre-drywall where all the mechanicals were thoroughtly explained. I recommend Pulte to anyone looking for a new build. ... More

star-rating Pulte Homes - Pulte is a great builder!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Suyog C.
  • Fremont, CA
  • July 24, 2019

Pulte is a great builder! Definitely recommend it if you are looking to buy a new house.

star-rating Overall a positive expirience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Venkata Y.
  • Fremont, CA
  • March 25, 2020

except issue with mortgage, as things got till the last moment, everything else was smooth

star-rating Worth Of Money

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Siddharth S.
  • Fremont, CA
  • January 15, 2020

I really recommended pulte to everyone other there who is looking for new home. I had decent experience with Pulte Homes to getting new first new Home. Really happy with support/response from the staff out here, after I moved in! In all its really Worth your money what you are spending and what you are getting.. ... More

star-rating Construction crew is solid

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Fremont, CA
  • August 07, 2019

construction team is very execution focused and get things done as soon as they physically can. of course contact with sales office needs work as the closing took a lot of effort!

star-rating Great customer service

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Brentwood, CA
  • October 09, 2019

We love our new home and customer service were very helpful in every way from beginning to end and helped with all of our questions. Linda and Mike are professional and easy to work with.

star-rating Great in some areas, not so in others.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Brentwood, CA
  • September 09, 2020

Overall the house buying experience was good. We had several issues that came up and I feel Pulte did a poor job of mitigating them. Also the quality seems to be all over the board. For example we have nice bathroom fans that turn on when they sense moisture, yet our wall paint is so cheap it is flat white and stains by just looking at it. You need to keep your finger on Pulte to ensure they deliver as promised and ensure each upgrade you pay for is installed! ... More

star-rating Home buying experience - Montecito

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 2

  • Anonymous
  • Fremont, CA
  • November 03, 2019

It is really important to identify and get things fixed before move-in. The biggest mistake I did during the home celebration was not paying attention to each and every detail as I was under the impression that any defect can be addressed later on due to a 12-month warranty. It has been 6 weeks since I moved and so many issues are coming up. The service team is really poor to address any issues. ... More

Pulte Homes responded:
Thank you for your review. We are sorry that you have had a hard time getting your issues addressed. Please email socialcare@pultegroup.com so our team can assist. ^Abby ... More

star-rating Improvement is Needed

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 2

Responsiveness star-rating 4

  • Lak C.
  • Walnut Creek, CA
  • July 31, 2019

It takes too long to build the houses, while the outside is till being worked on 2 months after closing. the quality of the works, such as garage door installation, refrigerator installation and in particular, the cabinets, are not acceptable in today's standard. ... More

Pulte Homes responded:
We're sorry to hear that you are disappointed with the quality of some aspects of your home and we appreciate you bringing attention to the areas where we could improve. We have shared your feedback with local leadership and encourage you to reach out to us at socialcare@pultegroup.com if you'd like to share any additional comments or concerns. --Sarah ... More

star-rating Bad experience

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 3

  • Wenbin Z.
  • Fremont, CA
  • December 10, 2019

When I receive the keys, the walls are cracked. The doors are cracked. The garage doors are wrong.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at socialcare@pultegroup.com so our team can be in touch. ^Abby ... More

star-rating Disappointed after moved in

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 2

  • Anonymous
  • Brentwood, CA
  • May 26, 2020

Compare to other new construction houses ,Pulty model house is simple design, not special at all. We found out lot of issues when we walked through the house after it built and the whoever person in charge promised he would fix the problem but which he missed multiple area not fixed at all. We are kind of disappointed. The material they used are super cheap. After we moved in not even a month , the paint on the wall started to peel off. All the material they used my professional friend said it’s the cheapest one can not last longer time. About the house pricing ... I can say the seller really good at selling. But the price is not worthy for the location it is. ... More

Pulte Homes responded:
We are so sorry to hear you are disappointed. We would like to learn more about this situation so we can make leadership aware and address your concerns accordingly. If you could please email customersupport@pultegroup.com with some additional information we would greatly appreciate it. ^Abby ... More

star-rating Horrible experience

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Shivang D.
  • Fremont, CA
  • January 15, 2020

Everyday we are discovering a new issue with house. Its been only a month and nails are coming out, thermostat is not working, bell is not working. Its been a very bad experience.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at socialcare@pultegroup.com. ^Abby ... More

star-rating Don’t buy again with Pulte

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 1

Responsiveness star-rating 1

  • Anonymous
  • Fremont, CA
  • August 19, 2020

Poor build quality: -received a flat tire from driving into my garage for the first time -swept up a cup full of nails and screws in the garage afterwards (Robert has a picture of part of this) -after removing the carpets, tons of screws and nails left under the foam padding -multiple windows are scratched on the outside (worst one has been replaced) -front patio fencing has a huge laceration/scratch in it; still awaiting replacement -multiple areas were patched in the garage but still doesn’t look correct -multiple scratches, dings and cracks in the drywall ... More

Pulte Homes responded:
We are so disappointed to see this list of concerns. We would like to make leadership aware and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your name, address and contact information. Thank you. ^AS ... More