Pulte Homes

star-rating (3930 reviews in all areas)

What Homeowners Have to Say About Pulte Homes in Jacksonville-St. Augustine

Read the 59 homeowner reviews of Pulte Homes's new homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.4 out of 5 stars
in the Jacksonville-St. Augustine area

star-rating

59 Reviews - 8 Communities

5 ★(37)

4 ★(13)

3 ★(5)

2 ★(2)

1 ★(2)

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.2

star-rating Pulte Homes - We had a great and smooth process with Pulte!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • St Augustine, FL
  • March 03, 2021

We had a great and smooth process with Pulte!

star-rating Pulte Homes - This is the most logical place to buy a home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Andrew S.
  • Jacksonville, FL
  • February 02, 2021

This is the most logical place to buy a home. You get the best value for a brand new home!!! Buy today!

star-rating Professional team

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Brandon J.
  • St Augustine, FL
  • January 06, 2021

We loved the team we had during the build. They went above and beyond.

star-rating everyone we dealt with from Pulte was reassuring and helpful we felt like you were on our side.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Timothy R.
  • St Augustine, FL
  • December 08, 2020

The entire experience was as well planed out as we could have hoped for. they set a time line and and met it every step of the way. They did what they said they would d0. they made us comfortable all through the process.

star-rating Pulte Homes - Great buying experience, amazing product.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Katina T.
  • Ponte Vedra, FL
  • December 01, 2020

Great buying experience, amazing product.

star-rating How helpful everyone was. Especially John Monaco

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karen T.
  • St Augustine, FL
  • October 22, 2020

The house is well built. Insulated well and love the fact I have the lake behind me. They were willing to include some incentives to make the purchase more enticing.

star-rating I'm home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ivorique T.
  • Ponte Vedra, FL
  • September 08, 2020

Great home in an awesome neighborhood!

star-rating Very impressed

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Hannah Q.
  • Jacksonville, FL
  • September 08, 2020

I was impressed throughout the entire build. The site was clean, if I pointed something out that needed to be fixed it was fixed in a very timely manner, warranty department is very responsive.

star-rating Very happy with our new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stephen M.
  • Ponte Vedra, FL
  • July 14, 2020

Debi was excellent to work with in purchasing our home. Ryan was super to work with on the minor punch list items and in understanding how everything works in our home.

star-rating Love the house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Miguel O.
  • Jacksonville, FL
  • July 14, 2020

From the time I walked into the model home looking for information to the time of closing, David and Chad have been outstanding with their communication. They made me feel great about the house. The house is perfect, I am happy i found this neighborhood in a brand new community. Thank you so much for building my dream!! ... More

star-rating Great Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joey S.
  • St Augustine, FL
  • May 26, 2020

Throughout the process from meeting Luis in sales to Doug, our field manager, the experience was pretty awesome. From August to March I had a thousand questions and they both took the time to always answer them and meet with me when they needed to. Always with a smile. The homes in the neighborhood I bought in were and are being built by several builders and after looking at them all, Pulte was my choice. I could not be happier with my new home! Thank you Luis and Doug!! ... More

star-rating Great Home and Value

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stuart M.
  • Saint Augustine, FL
  • April 15, 2020

The entire TEAM from Sales-Kimberly, Builder-Douglas,-Mortgage-Kyle and everyone involved was very professional and followed through to answer all our questions. We would not hesitate to recommend the entire TEAM. This is our 3rd personal Pulte Home around the South East. ... More

star-rating Great Community

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel P.
  • St Augustine, FL
  • April 09, 2020

Very simple process for purchasing a new home in the area.

star-rating Grass

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tara S.
  • Jacksonville, FL
  • April 03, 2020

The grass wasn't laid properly. They put saud on top of soud which has caused a mound in the yard. The soud has gaps which looks like holes in the yard.

Pulte Homes responded:
We are sorry to hear that you aren't pleased with your new home's yard. If there is anything we can do to help in this situation please feel free to email customersupport@pultegroup.com and our team would be happy to assist. ^Abby ... More

star-rating Pulte Homes - Nice location and quiet place

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juan W.
  • St Augustine, FL
  • January 23, 2020

Nice location and quiet place

star-rating Pulte Homes - The whole process was great.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carlos F.
  • St Augustine, FL
  • January 09, 2020

The whole process was great.

star-rating New Home Bannon Lakes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony C.
  • St Augustine, FL
  • January 08, 2020

I would have to say the professionalism from the sales team ,to project management, to mortgage team have been the best I have ever worked with, and now you can include the warranty dept. which have been top notch also. Have not had any issues to date all has been a pleasure. ... More

star-rating Completely Satisfied!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jason V.
  • Jacksonville, FL
  • December 11, 2019

An absolutely pleasant and informed home building/buying experience. Everyone was awesome to work with! Highly recommend Pulte!

star-rating Pulte Homes - Great experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Pamela S.
  • St Augustine, FL
  • November 13, 2019

Great experience!

star-rating Fantastic Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Charles C.
  • St Augustine, FL
  • October 10, 2019

Our Sales Consultant and Field Manager were so helpful through the process, accommodating and top notch professionals!

Pulte Homes responded:
We are so glad that our team could make your experience so smooth and pleasant. Congratulations on your new home and welcome to the Pulte Homes family! ^Abby

star-rating Loving Bridge Bay at Bannon Lakes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carol C.
  • St Augustine, FL
  • September 18, 2019

Our new Pulte home is wonderful. We love the home and the subdivision. High quality finishes inside and out.

star-rating Happy new home buyer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • St Augustine, FL
  • September 12, 2019

Very helpful sales team and construction coordinator. Kept me informed during construction process.

star-rating Transition

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mieczyslaw P.
  • Ponte Vedra, FL
  • September 05, 2019

The whole team at Pulte Homes were very professional and accommodating.

star-rating Love my home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alexis M.
  • Saint Augustine, FL
  • June 18, 2019

Great experience with Pulte and love the details included in the house I purchased. The layout is just what I needed.

star-rating Pulte Homes - excellent builder great communication high quality

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jasmin B.
  • Saint Augustine, FL
  • June 07, 2019

excellent builder great communication high quality