Read the 44 homeowner reviews of Pulte Homes's new homes in the Ann Arbor area. Ann Arbor homeowners rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
5 ★(20)
4 ★(11)
3 ★(7)
2 ★(2)
1 ★(4)
Quality 3.7
Trustworthiness 4.2
Value 4
Responsiveness 4.1
star-rating Nick did a great job
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Nick did a great job. Very pleased.
star-rating Pulte Homes - I've been living in this new house for two months and everything
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I've been living in this new house for two months and everything has been very satisfied.
star-rating We love our new Pulte Home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Even though we lived 900 miles away during the building process, Pulte kept us well informed of progress, including weekly photos and commentary on what they had done. Every person who contracted us or we contacted was very cordial and easy for us to communicate with. Since we had never had a house built before, we were dreading the process. We were very pleased with the entire process and the final outcome. ... More
star-rating Very pleasant experience through the entire home building process.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
On site construction manager was very helpful in explaining the home building process/detail and addressing our concerns. He shared the construction status every week. We had very pleasant experience through the entire home building process.
Pulte Homes responded:
Awesome! We love hearing that our team made the process as smooth as possible for you. Welcome home and we wish you and yours all the best. ^Abby
star-rating Pulte Homes - The timeline and all other information that I received initially
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The timeline and all other information that I received initially are found very accurate at the end
star-rating Satisfaction of field manger & sales rep.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Mindy and Shuan are providing a great service for me and my clients. They have been patient and fair and are very knowledgable for their specialty. They also reply to email promptly with proper instructions and explanations. Me and my daughter feeling happy and content with Pulte's great performance. I hope all clients have a great experience with them as well! Thank you! ... More
star-rating Excellent to do business with !!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Every person I spoke to or encountered from Pulte was top notch - Sales, Construction, Mortgage, Insurance, etc.
star-rating Pulte Homes - Over all is good.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Over all is good. Thanks
star-rating Pulte Homes - Everything is great~
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything is great~
star-rating Would definitely build with Pulte again
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I was kept informed of progress every step of the way. All of my concerns were addressed promptly, the builder truly went above and beyond my expectations.
star-rating Happy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
highly recommended to potential buyer !
star-rating As advertised
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very detailed building and owner communication process.
star-rating Great builder ever
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Not only their professional know-how, but their responses to any issues after closing is impressive.
star-rating Very professional
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
When we were in the process of buying a new home I read many reviews with horror stories about Pulte online. They did irritate me. My own experience with the company was flawless so far. Everyone we had contact with, the sales agent, the buliding crew, the title company etc. were very professional. We like our new home and have not had any problems so far. I would buy again from Pulte. ... More
Pulte Homes responded:
We are so happy to hear that you had such a pleasant experience. Thank you for sharing and congratulations on your new home! ^Abby
star-rating Pulte Homes - Very Professional
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We were very satisfied with our Pulte home experience. Expectations were established from the beginning so there were no surprises along the way. The weekly updates from the Pulte staff were ideal. Zachary and Nick were always pleasant, responsive, and easy to work with throughout the process. We are very happy with the quality of the home. Pulte's ability to stand behind its warranty is very important to us as well. We would recommend Pulte to anyone looking for a reputable production builder. ... More
star-rating nice house
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
overall the house is in good quality.
star-rating Great Experience
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Pulte Homes was easy to work with and very quick to respond to any questions or concerns I had along the way! They sent weekly updates on the progress of the house which was something I looked forward to each week!
star-rating Beautiful house
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Construction team and sales representatives are very friendly from the beginning and give you detailed update each week during house building. They are very responsive to your questions and concerns. Visiting a design center is also joy and an interior designer gives you a good advice and allows even a second visit so that you can be sure of your choices. ... More
star-rating Pulte Homes - great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 4
great
star-rating Good job
Quality star-rating 1
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Worked hard to do everything fight
star-rating Pulte Homes - The personnel was very supportive in our endeaver.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
The personnel was very supportive in our endeaver.
star-rating Construction feedback
Quality star-rating 3
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We really like our new home. The only exception is the insufficiency of the insulation, both exterior & interior. Cold air from the outside & lack of privacy with interior walls. We think that insulation should have been more robust.
star-rating Field managers are very professional and helpful.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Some of the subcontractors could be more careful: 1. Contractor who installed the pedestals (the utility access boxes) needs to buy a level. They are all crooked. If the landscaper messed them up, they should fix them. 2. Contractor who installed the electric meter on the side of the house. Many are not level. ... More
star-rating Good value but beware fit and finish issues.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Pulte builds homes in a factory, but the fit and finish is done by local craftsmen. Some are very good, others are not as good. Fortunately, Pulte is very responsive to fix any issues, but the buyer must do the work of identifying and listing problems. An inspector is helpful to look for major faults, but things like painting errors require careful examination by the buyer. Do not blow that off!! ... More
star-rating Good purchasing process. Need to keep pushing the quality
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 3
It has been really smooth working with Pulte during the purchase. Everyone (sales, mortgage, title company, field manager...) we worked with was very good at answering our questions. Unfortunately our basement started leaking water several weeks after we moved in. Reported the problem to the warranty team 3 weeks ago, but still waiting for a response to schedule the repair. ... More