What Homeowners Have to Say About Pulte Homes in Ann Arbor

Nick did a great job. Very pleased.

I've been living in this new house for two months and everything has been very satisfied.

Even though we lived 900 miles away during the building process, Pulte kept us well informed of progress, including weekly photos and commentary on what they had done. Every person who contracted us or we contacted was very cordial and easy for us to communicate with. Since we had never had a house built before, we were dreading the process. We were very pleased with the entire process and the final outcome. ... More

On site construction manager was very helpful in explaining the home building process/detail and addressing our concerns. He shared the construction status every week. We had very pleasant experience through the entire home building process.

Pulte Homes responded:
Awesome! We love hearing that our team made the process as smooth as possible for you. Welcome home and we wish you and yours all the best. ^Abby

The timeline and all other information that I received initially are found very accurate at the end

Mindy and Shuan are providing a great service for me and my clients. They have been patient and fair and are very knowledgable for their specialty. They also reply to email promptly with proper instructions and explanations. Me and my daughter feeling happy and content with Pulte's great performance. I hope all clients have a great experience with them as well! Thank you! ... More

Every person I spoke to or encountered from Pulte was top notch - Sales, Construction, Mortgage, Insurance, etc.

Over all is good. Thanks

Everything is great~

I was kept informed of progress every step of the way. All of my concerns were addressed promptly, the builder truly went above and beyond my expectations.

highly recommended to potential buyer !

Very detailed building and owner communication process.

Not only their professional know-how, but their responses to any issues after closing is impressive.

When we were in the process of buying a new home I read many reviews with horror stories about Pulte online. They did irritate me. My own experience with the company was flawless so far. Everyone we had contact with, the sales agent, the buliding crew, the title company etc. were very professional. We like our new home and have not had any problems so far. I would buy again from Pulte. ... More

Pulte Homes responded:
We are so happy to hear that you had such a pleasant experience. Thank you for sharing and congratulations on your new home! ^Abby

We were very satisfied with our Pulte home experience. Expectations were established from the beginning so there were no surprises along the way. The weekly updates from the Pulte staff were ideal. Zachary and Nick were always pleasant, responsive, and easy to work with throughout the process. We are very happy with the quality of the home. Pulte's ability to stand behind its warranty is very important to us as well. We would recommend Pulte to anyone looking for a reputable production builder. ... More

overall the house is in good quality.

Pulte Homes was easy to work with and very quick to respond to any questions or concerns I had along the way! They sent weekly updates on the progress of the house which was something I looked forward to each week!

Construction team and sales representatives are very friendly from the beginning and give you detailed update each week during house building. They are very responsive to your questions and concerns. Visiting a design center is also joy and an interior designer gives you a good advice and allows even a second visit so that you can be sure of your choices. ... More

great

Worked hard to do everything fight

The personnel was very supportive in our endeaver.

We really like our new home. The only exception is the insufficiency of the insulation, both exterior & interior. Cold air from the outside & lack of privacy with interior walls. We think that insulation should have been more robust.

Some of the subcontractors could be more careful: 1. Contractor who installed the pedestals (the utility access boxes) needs to buy a level. They are all crooked. If the landscaper messed them up, they should fix them. 2. Contractor who installed the electric meter on the side of the house. Many are not level. ... More

Pulte builds homes in a factory, but the fit and finish is done by local craftsmen. Some are very good, others are not as good. Fortunately, Pulte is very responsive to fix any issues, but the buyer must do the work of identifying and listing problems. An inspector is helpful to look for major faults, but things like painting errors require careful examination by the buyer. Do not blow that off!! ... More

It has been really smooth working with Pulte during the purchase. Everyone (sales, mortgage, title company, field manager...) we worked with was very good at answering our questions. Unfortunately our basement started leaking water several weeks after we moved in. Reported the problem to the warranty team 3 weeks ago, but still waiting for a response to schedule the repair. ... More