Read the 162 homeowner reviews of Pulte Homes's new homes in the Detroit area. Detroit homeowners rated Pulte Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
5 ★(59)
4 ★(36)
3 ★(28)
2 ★(20)
1 ★(19)
Quality 3.5
Trustworthiness 3.7
Value 3.7
Responsiveness 3.6
star-rating WORKING TOGETHER
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The best thing about building with Pulte was working with Mike McGraw, Michael Zaski and Marissa Haley. Any time an issue would come up they would get it resolved fast. They always made themselves available to address any concerns we had with the building process. Because of that we would build again with Pulte. Both Mikes and Marissa knew what they were doing and they went above and beyond to make our home buying/building easier. ... More
star-rating Pulte Homes - Ali was a great project manager and really kept the home building
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Ali was a great project manager and really kept the home building experience a positive one for us.
star-rating Pulte Homes - Beautiful home we are enjoying at new home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Beautiful home we are enjoying at new home
star-rating Pulte Homes - Overall It was good experience with Pulte, delivered as promised.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall It was good experience with Pulte, delivered as promised. great response to the issues. Pulte is available for you questions or concerns.
star-rating 1st time building
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
EXCELLENT customer service. This was my 1st time building & every person in the chain was patient with the multiple questions throughout the process.
star-rating Dream Home with Quality Workmanship
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
With the help of Adam (sales) we are now living in our dream home! Adam understood what was most important to our family and helped us select the layout and features that would be best for us AND was within our budget. Our house is gorgeous, well built, and perfect for us. ... More
star-rating Punctuality and response
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The process from quotation to closure was so smooth and everybody was so supportive.
star-rating Amazing
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
On time home delivery and craftsmanship is excellent. On site construction engineer Kevin and Garret are excellent folks, who took care of every thing. Alex from warranty department is making sure all issues are resolved on time with great detail. Thank you all for your support and making us to feel so much comfortable. ... More
star-rating I most enjoyed our open communication throughout the entire process. I was impressed that as things handed off from phase to phase, the communication remained clear and transparent. Also, it was consistent to hear what was happening throughout.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Pulte truly simplifies the home build/buying experience. They have a very well maintained process that reduces the anxieties associated with such a huge decision. Your home is one of (if not) the largest single investment that a person will make therefore it is essential to ensure you partner with the right builder. I fully endorse Pulte Homes as the builder of choice. ... More
star-rating Willingness to resolve issue; positive attitude
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The experience was the removal and replacement of an undercabinet light fixture to match the luminosity of two other units located under the kitchen cabinets. The electrician was polite, wearing a mask, and replaced the light unit in a very short time. Overall a pleasant outcome. ... More
star-rating Pulte Homes - On site construction crew was great, particularly Chadd and Jamie.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
On site construction crew was great, particularly Chadd and Jamie. What they promised was delivered. The sales team, however, needs to learn how to provide clients accurate information and timelines.
star-rating Pulte Homes - Quick response to all questions.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Quick response to all questions. Very pleasant and helpful all along the way
star-rating Pulte Homes - We love our new home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We love our new home!
star-rating Pulte Homes crushed it!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Pulte built our new house and it is awesome!! They went out of their way to make sure we got everything we asked for and met every commitment they set forth. The company communicated effectively and handled working through workforce shutdowns and material issues with only state imposed delays impacting our timeline. The house is great.. the community is great.. We are happy.. Thank you Pulte! ... More
star-rating Built with Pulte again!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
This is my third build with Pulte homes! I have always been please with their attention to detail and willingness to come correct any issues. My first build was in 1989, second in 2000 and this last one in 2020. Great teams every time!
star-rating Kyle is the best rep we've ever dealt with!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Kyle's work is thorough and meticulous. He has an answer for any question and he follows up to make sure we're happy!
star-rating Pulte Homes - Everything is good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything is good
star-rating Pulte Homes - The entire process was great !
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The entire process was great !
star-rating Outstanding, beyond excellent.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The Pulte home that we (my wife and I) purchased is exactly what we had envisioned, relative to the quality of workmanship and materials we have had an opportunity to evaluate thus far. Our home is worth every cent that we paid for it and stands above all others we surveyed. From the very moment we consulted with the great Pulte sales staff and trades workers, we knew we were making the right choice in purchasing our home from a long established and trustworthy builder of quality homes. ... More
star-rating High Quality Home. A pleasant, happy building experience.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My friend came and after seeing my home said she wanted to sell her home and buy one like mine. That is high praise. Reggie was my construction manager. He treated me like a friend. My house was perfect on walking in. There was nothing that needed attention or to be fixed but he made sure I knew I could call him for help. I needed some information and Reggie came right over to help. ... More
star-rating Pulte at Westbury
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We moved into the Westbury community in 2019. We had a good experience with the sales person Kelly and also our project mgmt team of Samer and Mike. We did have a couple delays for a few mistakes but Pulte and the team above made them right, and we are very happy with our end result. Don't misunderstand me you need to be proactive in your build process and watch at every step but if I did not have to move at the STUFF... UGH, I would build again with this crew and Pulte. A company is only as good as the people they have and our team is Top Notch! ... More
star-rating Home of my dreams!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Out of necessity and no longer needing a big home my husband and I purchased a Pulte home. We loved the models and when we saw the perfect lot with emphasis on trees and a spacious lot with lawn and snow services we couldnt resist purchasing our new home. Service has been positive, prompt and polite and ultimately their aim was to please. We designed a beautiful home which are very proud to call our own and look forward to share it with family and friends. ... More
Pulte Homes responded:
We LOVE hearing that you are so pleased with your experience and your new home. We are so honored to have you in the Pulte Homes family and welcome home! ^Abby
star-rating Happy Home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Pulte made my dream home comes true with all my expectations.
star-rating Pulte Homes - We had great experience throughout our new home construction.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We had great experience throughout our new home construction. Great team to work with. We are very happy with our purchase.
star-rating Outstanding
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Salesperson (Adam) was very knowledgeable and was a pleasure to work with, as were construction supervisors. Great house! Very happy with whole home-buying experience.
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