Pulte Homes

star-rating (3914 reviews in all areas)

What Homeowners Have to Say About Pulte Homes

Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 3914 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

3914 Reviews - 414 Communities

5 ★(1962)

4 ★(864)

3 ★(548)

2 ★(287)

1 ★(253)

Quality 3.9

Trustworthiness 4.1

Value 4.1

Responsiveness 4

star-rating Hoot’s review

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Terry H.
  • Naperville, IL
  • July 01, 2020

Everything up front has bee great After closing response is slow! Don’t blame it on virus!

star-rating Pulte Homes - Attention to detail by the finishing trades needs huge improvement.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Steven B.
  • PEORIA, AZ
  • June 24, 2020

Attention to detail by the finishing trades needs huge improvement.

star-rating solid entry level home

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Gina G.
  • Westerville, OH
  • June 18, 2020

Affordable, creative, open floor plans.

star-rating Frustrated with outstanding issues.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Blair H.
  • Noblesville, IN
  • June 12, 2020

Beautiful house. Love our house.

star-rating Pulte Homes - overall very happy with our home.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Orange, OH
  • June 11, 2020

overall very happy with our home. Team has been responsive and building manager was great to work with

star-rating Early Review

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Jerry W.
  • Spring Hill, TN
  • June 03, 2020

Only been in the house for 6 weeks so it is a little early as we are still getting the house put together. Had a inspector review and inspect the house. Did not find many big issues. We have sent in requests to fix a few things. It is slow to get responses and people out to fix some things. So we will see. We have an inspector coming out after 10 months to respect, so we will see then. ... More

star-rating Happy in Naples

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Martin B.
  • Naples, FL
  • June 02, 2020

We are enjoying our new home.

star-rating Pulte Homes - Would have got 5 stars but my AC line wasn’t hooked up and leaked

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Malerie A.
  • NEW BRAUNFELS, TX
  • May 28, 2020

Would have got 5 stars but my AC line wasn’t hooked up and leaked out into my walls and floor, doorbell didn’t work, oven was broken, melted parts in my dishwasher, grass was dead due to a covered up sprinkler head.

star-rating Not excellent

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Robert P.
  • New Hill, NC
  • May 28, 2020

New to NC. Love the area and neighborhood. House lacks attention to detail but overall is better than average. Disappointed with recreational center and pool not being finished. Should have been done before social distancing came along. Have a few issues with the house that have been submitted but also aren't being addressed. ... More

star-rating too early to tell

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Vincent P.
  • Fishers, IN
  • May 27, 2020

we have only been in the home for 7 weeks but the experience has been very good except we would like to get more landscaping done before it gets too hot.

star-rating Just a few details away from a perfect home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Brian P.
  • BUCKEYE, AZ
  • May 26, 2020

First, we love the location and the house as a whole. The layout is great and the house has plenty of storage compared to our last home. We are completely satisfied with the products used to build the home such as the appliances, flooring, faucets, etc. That being said, we have had problems with the details of the finished product. Primarily details in craftsmanship such as flawed cabinets being installed and left as finished, cracked granite counter top, return flex duct in the attic not properly attached and sucking in hot attic air, just to name a few. All avoidable with attention to detail from the trades and construction managers but this seems to be a theme after to talking to several neighbors. Initially, responsiveness to issues was a problem but with our new construction manager the process has seemed to smooth out. On a side note, we moved in in late March of 2020 so COVID-19 has delayed anything being repaired but that is entirely understandable. ... More

star-rating Pulte Homes - Very timely built home.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • Jacksonville, FL
  • May 26, 2020

Very timely built home.

star-rating 4675 Ficus Street - Lot 468

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Aviv A.
  • Hollywood, FL
  • May 26, 2020

House is overall built well

star-rating Harvest Park Home

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Whitestown, IN
  • April 19, 2020

Would have been a higher review, however our salesperson was difficult to contact and was not competent in the homes he was selling. Flooring in our home began coming up within days of move in.

star-rating Overall a great experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Bothell, WA
  • April 15, 2020

Everything is reasonable for the price paid, and quality is better than many other townhomes we have browsed.

star-rating Pulte Homes - Satisfied customer

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Tashuna L.
  • SAN ANTONIO, TX
  • April 15, 2020

Satisfied customer

star-rating Lot 37

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Jeffrey B.
  • Hilliard, OH
  • April 15, 2020

We have issues that need to be fixed. Bob Uphouse has acknowledged and we are waiting until the Covid Panic has died down. Bob has always responded to our questions and concerns in a timely fashion. Also the house was not professionally cleaned before we moved in ... More

star-rating New Home Review

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Las Vegas, NV
  • April 14, 2020

It’s a little unfair to write this review in the middle of the COVID-19 virus and with stay-at-home in effect. I was so excited to move into my new house. I love the floor plan of the model I purchased; however, I thought many of the upgrades I purchased were quite expensive and I now I also have a list of issues I would like to have addressed inside the house. The reason I say this is unfair to write now is because Pulte can’t come in and respond but I do believe they will as soon as possible once we can all go out again. I believe I bought a wonderful house but for the price I paid, I had expected to have fewer issues. ... More

star-rating Pulte Homes - Field staff and sales staff were great.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Matthew K.
  • Plainfield, IL
  • April 09, 2020

Field staff and sales staff were great. Closing was a disaster

star-rating Lot 8

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Kathleen C.
  • Canton, GA
  • April 05, 2020

I love my new home, I had a water leak the next week, it was fixed but the Sod has not been replaced in 6 weeks/ looks horrible, I have one set of jingles in my bathroom needs replacing the wrong color. So all I have to say is stay on the builder or replace yourself. ... More

star-rating Pulte Homes - I love my house and the neighborhood.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Clarksburg, MD
  • March 25, 2020

I love my house and the neighborhood.

star-rating Nice home, but needs better quality checks from sub-contactors

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Gary F.
  • Henderson, NV
  • March 25, 2020

Home is nice and overall it is fine and we're happy. The warranty process is slow, we believe because of the high volume of issues with other homes in the area because of poor sub-contractor work initially, a seeming lack of attention to detail by sub-contractors initially and of course, COVID-19 is doing us no favors with the home warranty action. This causes a lot of home warranty requests that overwhelm the team assigned who have been in contact with us constantly, but the items are numerous and I don't believe this is Pulte directly, but from a lack of "do it right the first time" by the sub-contactors. Those that come to fix see the issues and seemingly display a lack of understanding of why it couldn't have been done right at first. Again, nothing really major and we are overall fine with the home, it just seems like death by a 1000 cuts, but we have to say Tino Velez that is managing the home warranty process with us is actively doing his best and working with us closely and we appreciate that otherwise, we'd be less than happy at this point. We are being patient and giving him the time to coordinate the various groups to get the home in top shape. ... More

star-rating Trades

Quality star-rating 2

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Janet G.
  • Fort Myers, FL
  • March 25, 2020

My husband an I have built 3 hone in 30 years. This build was a major disappointment. The list of Items in the house that were not finished properly is too long. Pulte can call me to discuss if you want to know more.

star-rating Pulte Arbors

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Bharat R.
  • PHOENIX, AZ
  • February 17, 2020

Overall it is good

star-rating Happy with issues

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Andrew G.
  • BUCKEYE, AZ
  • January 17, 2020

There are problems with my final inspection - and more that we are finding as we live in the house.