Pulte Homes

star-rating (3914 reviews in all areas)

What Homeowners Have to Say About Pulte Homes

Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 3914 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

3914 Reviews - 414 Communities

5 ★(1962)

4 ★(864)

3 ★(548)

2 ★(287)

1 ★(253)

Quality 3.9

Trustworthiness 4.1

Value 4.1

Responsiveness 4

star-rating Very good design, great people, workmanship could be better.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 4

  • Robert O.
  • Berlin, MD
  • May 22, 2019

Pulte staff are very friendly and helpful. Design of the open space home is well thought out, save the Jack and Jill bathroom, which is small. Attention to detail with some of the craftsmanship should be better.

star-rating Pulte Homes - Over all it’s good.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Frisco, TX
  • May 21, 2019

Over all it’s good.

star-rating Watch closely throughout the process

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Canton, MI
  • May 21, 2019

Need to make sure you are looking as the construction gets done. Some major framing issues with our condo.. Things are being corrected but I was a little surprised at how the place was not finished or cleaned properly when we closed.

star-rating Great floor plan. Great Project Manager. Some disappointing sub-contractors

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • Craig H.
  • Fishers, IN
  • May 16, 2019

Overall, we love our new home. We were sold on the floorplan almost as soon as we walked into the home the very first time - we definitely feel like Pulte has listened to people and designed a home that truly works for families. Our Project Manager Ian was fantastic to work with - he kept us updated about the project and how we were progressing. He took care of the concerns we had and did everything in his power to ensure issues were resolved in a timely manner. Unfortunately, the cast of sub-contractors left something to be desired at times. We did not feel like some of the crews respected this space as our new home. There were multiple messes made throughout the project, with trash and food scraps left in the home at the onset of the project all the way through a drywall mess dropped all over our newly installed gas cook top. It was disappointing that the men that call themselves tradesmen and craftsmen were willing to leave their work in such poor conditions. We would have greatly appreciated just a little bit of care and respect from these crews. To be clear, there were some trades that were very respectful of our home and took the proper measures to show their respect. We understand that at times there is little that can be done to correct the actions of these contractors, but their actions do reflect poorly on the overall building experience, in our opinion. At the end of the day, we would recommend Pulte to our friends and family members if they were considering them as a builder. I believe the people that work for Pulte truly cared about us and our experience and did everything they could to help us enjoy this experience. ... More

star-rating Optimistic

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • David S.
  • Holliston, MA
  • May 16, 2019

Landscaping and hydro seeding could be more timely, outstanding issue on Dryer Wall Outlet resulting in potential Dryer Warranty Issue.

star-rating Somewhat disappointed

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Michael M.
  • Naples, FL
  • May 15, 2019

Make sure your electrical outlets are not put in the corners where walls meet in the bathrooms. Get salesmen’s promises in writing. Don’t buy a model without speaking to an owner of one. Be prepared to be at home for “Punch lists” to be addressed.

star-rating Pulte Homes - Over all the updates on the build was excellent.

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 3

  • Maria U.
  • BUCKEYE, AZ
  • May 15, 2019

Over all the updates on the build was excellent. If something doesn’t get done by the move in date it takes forever to have the items fixed after that.

star-rating Mostly happy

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Pickerington, OH
  • May 15, 2019

I really like the home but the communication from the field team completely stopped at closing. Driveway and yard are still a work in progress due to weather but I only know something is going to happen when someone shows up knocking at the door. A heads up seems like it should be in order ‘hey, don’t drive on the concrete for x days’ versus it just being poured, roped off, and no discussion. ... More

star-rating 051419

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • SCHERTZ, TX
  • May 14, 2019

Make sure all items are addressed prior to signing.

star-rating We had some serious Warranty and workmanship issues with our brand new house within 30 days that should have been caught on builders walk through

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Donald B.
  • Odessa, FL
  • May 14, 2019

Warranty response is great and follow up is good. We absolutely love the floorplan of our house and the speed at which problems were resolved.

star-rating Pulte Homes - House not delivered on original schedule

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Mount Juliet, TN
  • May 08, 2019

House not delivered on original schedule

star-rating a little higher than average

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Noor I.
  • Rio Rancho, NM
  • May 08, 2019

Quality is good, design is nice but a little longer time to respond on issues or queries.

star-rating Pulte Homes - Pulte quality and finish is very lacking .

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 5

  • Bhishma R.
  • Saint Cloud, FL
  • March 03, 2021

Pulte quality and finish is very lacking . Internal finishes not great . Brickwork on driveways and porches are like armature brick layers . Painting & drywall could really use a more neat finishers . Overall I will rate the home @6out of 10 .

star-rating Pulte Homes - Good experience

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 3

  • Prasad S.
  • San Jose, CA
  • February 02, 2021

Good experience for a first time buyer

star-rating Pulte Homes - there is no such thing as craftsmanship in todays home construction

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • John J.
  • Las Vegas, NV
  • February 02, 2021

there is no such thing as craftsmanship in todays home construction all builders throw up the home and move on

star-rating Pulte Homes - I think some of the work was rushed but overall good.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Danielle C.
  • Fort Myers, FL
  • February 02, 2021

I think some of the work was rushed but overall good.

star-rating The home buying experience was good. The home building experience was average.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • John S.
  • Wesley Chapel, FL
  • January 27, 2021

Overall, Pulte builds a good to very good home. Attention to details by the homeowner as the home is under construction is important. Workmanship needed to be followed up on during the process and addressed. Most items should have been identified, and corrected, by the builder not the home owner. ... More

star-rating The model house design look great

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Holliston, MA
  • January 26, 2021

Overall Pulte home built good houses, great design to maximum the space.

star-rating The builder rushed my home and certain things were not finished by closing

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Anonymous
  • Albuquerque, NM
  • January 26, 2021

Things that the builder said they would complete by closing were not finished.

star-rating Pulte Homes - We love our home and are looking forward to making memories here!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Ryan F.
  • Westfield, IN
  • January 26, 2021

We love our home and are looking forward to making memories here!

star-rating Pulte Homes - It was easy considering buying in a pandemic.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • North Reading, MA
  • January 26, 2021

It was easy considering buying in a pandemic.

star-rating Pulte Homes - Bruce Wilkins and Karen Richardson did a great job with us.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Fort Worth, TX
  • January 15, 2021

Bruce Wilkins and Karen Richardson did a great job with us. Bruce did everything we asked of him and more! The mortgage group needs a little work. Seems like we were also providing the same information on applications. Pultie is so big that the left hand didn’t know what the right hand was doing. ... More

star-rating Pulte Homes - The finishes in the home are beautiful.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Charleston, SC
  • January 06, 2021

The finishes in the home are beautiful. However, sometimes it feels like shortcuts were taken in other areas of the home in order to produce quantity over quality.

star-rating Pulte Homes - sales great, mortgage and insurance great.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 3

  • Vernon O.
  • Rio Rancho, NM
  • January 06, 2021

sales great, mortgage and insurance great. Working to complete the unfinished work a problem and some areas poor attention to detail.

star-rating Remote/Online Buying Experience

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Apex, NC
  • January 06, 2021

I was an out of state buyer, from loan application processing to payments to electronic signatures of contract - all were done through online/remote experience. Excellent Technology and Systems to enable contactless buying experience during Covid-19 period. ... More