Pulte Homes

star-rating (3914 reviews in all areas)

What Homeowners Have to Say About Pulte Homes

Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 3914 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

3914 Reviews - 414 Communities

5 ★(1962)

4 ★(864)

3 ★(548)

2 ★(287)

1 ★(253)

Quality 3.9

Trustworthiness 4.1

Value 4.1

Responsiveness 4

star-rating Employees associated with loan process

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Fort Myers, FL
  • December 11, 2020

Thoroughly inspect home prior to closing. Have any issues addressed during the building process and before closing. Even though there is a warranty, it is much easier to have any visible issues corrected before moving in to your new home rather than afterwards. Think the quality of the finish work needs to be improved and work of contractors monitored more closely (especially tile contractors, drywall contractors, and finish (trim, paint) and held to a higher standard. ... More

star-rating Pulte Homes - Good house in a good location

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 2

Responsiveness star-rating 5

  • Anonymous
  • Hopkinton, MA
  • December 10, 2020

Good house in a good location

star-rating Pulte Homes - The materials quality for some parts are really not worth the

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Kennesaw, GA
  • December 08, 2020

The materials quality for some parts are really not worth the price, and the plumber doesn't show with his/her appointment on day.

star-rating Good site manager (Brian)

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Kayode B.
  • Spring, TX
  • December 08, 2020

Don’t ask for same documents several time by the mortgage people.

star-rating Pulte Homes - Workmanship was inferior.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Lake Stevens, WA
  • December 01, 2020

Workmanship was inferior. Structural, plumbing and electrical areas were missed. Homeowners had to notify construction team of concerns. Trades were careless.

star-rating Pulte Homes - Request your extra stone be left for the owner just as the extra

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Fort Worth, TX
  • December 01, 2020

Request your extra stone be left for the owner just as the extra bricks

star-rating House plans are far better than other builders

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Hopkinton, MA
  • November 04, 2020

Pulte has a great team at every division. It is one stop shop for home buyers. They took care of mortgage and insurance as well. It would be nice if the houses/rooms are sound proof. Even a small noise in the living room or any other room can be heard the entire house. They have good team who are pretty responsive and takes care of the issues that we encounter after moving in/warranty period. ... More

star-rating Great Salesperson with ongoing communication!

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Bonnie Q.
  • St Augustine, FL
  • November 03, 2020

I do love my new home! The design, features and options are exceptional! I believe there could be improvement in the final stages of completion before closing. The house had paint paint drips on the floor tile throughout the house, the washer was not fully installed causing a flood during the first load and the house was not properly cleaned prior to move in. A Pulte punch-out team would be ideal to to take care of these concerns prior to move in. The warranty manager has efficiently addressed most of the concerns identified after moving in. ... More

star-rating Pulte Homes - Overall a good experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Clarksburg, MD
  • October 28, 2020

Overall a good experience. There were some communication issues and I wish Pulte had tried to reach out to me instead of me trying to contact them first. But my home is beautiful!

star-rating Pulte Homes - Overall good experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Anonymous
  • Ann Arbor, MI
  • October 28, 2020

Overall good experience. Not responsive to small issues. That part is disappointing.

star-rating The development and the layout of the home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 2

Responsiveness star-rating 4

  • Anonymous
  • Naples, FL
  • October 22, 2020

Pulte builds a decent home but the pricing of the homes are getting out of hand. The actual development is beautiful and that's what sold us on building in this neighborhood.

star-rating Pulte Homes - We love living here and are enjoying the house.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Susan K.
  • Naples, FL
  • October 22, 2020

We love living here and are enjoying the house. The home was built quickly and there are a few items that could’ve been done more carefully.

star-rating Overall --great customer service and experience with Pulte!

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Germantown, MD
  • October 22, 2020

Overall great customer service and buying experience with Pulte Homes. Quality control could be improved and the cost of the upgrades vs. the quality was subpar compared to my experience with other builders.

star-rating Pulte Homes - Pulte should improve on their responsiveness.

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Saraswattee R.
  • Fairfax, VA
  • October 21, 2020

Pulte should improve on their responsiveness.

star-rating Pulte Homes - The sales representative for Pulte was very helpful and kept

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Boca Raton, FL
  • October 11, 2020

The sales representative for Pulte was very helpful and kept us updated throughout the building process. After closing ~ as with most new homes ~ there are issues that need to be addressed. Most vendors address these issues in a reasonable amount of time. ... More

star-rating Beautiful on the outside but flawed on the inside

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Michael K.
  • Plain City, OH
  • September 10, 2020

Pulte builds a house with high quality finishings but what is behind those finishings leaves something to be desired. We have lived in our home for 2 months and we already have some visible water leaking issues. I am worried that we will find years down the road water issues that are invisible until it is too late. Also, while nail pops are a normal issue for a new home, I have never experienced them to this level before. It is almost to the point where we will have to re-paint whole rooms when they are repaired. My last big complaint is a general lack of attention to detail. There are multiple points in the house where the quality of workmanship is not what you would expect from a $500k house. ... More

star-rating Quantity over quality

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Durham, NC
  • September 09, 2020

I’m glad to be in my home but now that I’m in it I’m finding a lot of issues with detail. Things that I feel other builders would have taken to time make sure it was completed to satisfaction. It just looks like they hurry through the completion to make sure it’s done instead of taking the time to do it. It’s like quantity over quality. And yes they come back to fix things after a year but just do it right the first time. I think the value I paid for my home is not worth the quality of work that was done. Just seems rushed. ... More

star-rating Great in some areas, not so in others.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Brentwood, CA
  • September 09, 2020

Overall the house buying experience was good. We had several issues that came up and I feel Pulte did a poor job of mitigating them. Also the quality seems to be all over the board. For example we have nice bathroom fans that turn on when they sense moisture, yet our wall paint is so cheap it is flat white and stains by just looking at it. You need to keep your finger on Pulte to ensure they deliver as promised and ensure each upgrade you pay for is installed! ... More

star-rating Pulte experience

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Rosilyn S.
  • Houston, TX
  • September 08, 2020

I am overall happy with my purchase. There has been some subpar and sloppy work found but I am working on getting it corrected.

star-rating Not as expected

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • North Brunswick, NJ
  • August 29, 2020

The materials were fine in terms of value for money, but the workmanship was not. There are visible sheetrock joints and bumps in some places on the walls. There is a rather steep gradient in the flooring, which may be by design, but there are minor yet noticeable ups and downs in the flooring as you walk on it. Similar minor workmanship issues throughout the house. The way the contract was drafted, it was punishing for the buyers in terms of timelines and penalties, so read it carefully. ... More

star-rating Pulte Homes - Beautiful home and great experience overall.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Whitestown, IN
  • August 13, 2020

Beautiful home and great experience overall. Disappointed that at move-in home was coated in dirt, cement was cracked, cabinet doors were uneven, cracks in bathroom tile, uneven staircase railing, paint on floors, windows would not l

star-rating Nice floorplan Well put together Lacking in the details

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • David F.
  • Johns Island, SC
  • July 29, 2020

Concrete was rushed Already seeing a crack on the front porch Sidewalks were poured on a rainy day and it shows Painters were careless Buyers atay on your builder

star-rating Pulte River Oaks

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • John R.
  • Hudson, OH
  • July 21, 2020

Sales is outstanding. The agent on site in the model is top notch. The build process is tried and true. Quality and workmanship is solid. The financing process through Pulte Mortgage is excellent. However, upon occupancy customer service in the field falls down in addressing outstanding issues. ... More

star-rating Great Floor Plan

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Summerville, SC
  • June 27, 2020

I am pleased with the house I had built. Pulte gave a lot of great incentives to use them as a builder. I was overall happy with the process, but there was a lack of communication during the middle of the building process. I feel like they rushed to get my house built by a certain pre-determined date. The final touches were not done as well as I had expected. There were too many houses being built at the same time in my community and towards the end I don't think the builder had enough time to really focus on the finishing touches. Items that should have been taken care of were done in a poor fashion just so we could close on the given date. ... More

star-rating So far, okay

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • James G.
  • North Reading, MA
  • June 12, 2020

Check out the ability to contact all necessary information and names.