Pulte Homes

star-rating (3914 reviews in all areas)

What Homeowners Have to Say About Pulte Homes

Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 3914 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

3914 Reviews - 414 Communities

5 ★(1962)

4 ★(864)

3 ★(548)

2 ★(287)

1 ★(253)

Quality 3.9

Trustworthiness 4.1

Value 4.1

Responsiveness 4

star-rating Still waiting for some issues to be taken care of.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Doreen F.
  • BUCKEYE, AZ
  • December 04, 2019

I would check seals around the garage, windows, and sliding doors.

star-rating Good job

Quality star-rating 1

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jack S.
  • Ann Arbor, MI
  • November 14, 2019

Worked hard to do everything fight

star-rating Pulte mortgage was excellent

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Anthony H.
  • FLORENCE, AZ
  • September 19, 2019

Pulte morgage got me into my home fast, really fast. They are great but some small thing like laundry door doesn't close and my linen and coat closet doors stick. They said the will fix them though which bring it back up in my mind anyways

star-rating One of the better builders in town

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Sara V.
  • Tucson, AZ
  • July 31, 2019

Good sales support. Moderately good construction but minimal selection of cabinetry and other accessories. Design flaws in Salerno model such as location of powder room, no outlets in walk in closet, insufficient storage space in general, insufficient number of towel bars, cheaply made towel bars and rings, insufficient lighting in master bath, interior spaces painted flat white which is a cheap, inferior choice, limited appliance choices of inferior brands, low quality cabinets with no 21st century design choices like pot drawers throughout kitchen. ... More

star-rating Feedback for Team

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Ankur S.
  • Austin, TX
  • July 17, 2019

Team at Parmer crossing is a great team. I was really impressed bu the support they showed during whole process of delivering house. The house was delivered on the date confirmed. I am really impressed with team Lamonica, Josh and Shaun and Project Manager who started our home.. Great Thank you to all for making our first home. ... More

star-rating Pulte Homes - More than Satisfied

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Peoria, AZ
  • June 25, 2019

More than Satisfied

star-rating Pulte feedback

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Phoenix, AZ
  • June 11, 2019

Go over the floor plan layout with a fine tooth comb before you go to the design center. Sit with your sales rep to go over every single detail. Do not assume anything. The model may not exactly represent every feature of the home you are having built. . ... More

star-rating Overall Good Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Sugar Grove, IL
  • June 11, 2019

We had an overall good experience purchasing our home with Pulte. Throughout the process, the availability of staff was amazing and they answered our many questions. We were pleased that Pulte provides/partners with multiple services such as mortgaging and insurance. It helped make the process smooth as all of those parties can then communicate with each other. They also offered very competitive pricing in our situation. Some feedback I would give to new home buyers, especially in new construction, would definitely be to know what you want in a home, and what options are available for homes. The base structure of the home is very simple, so adding on options is almost necessary. The realtor does not know every single possible option (since there are so many), so it is definitely helpful to know what you are looking for. They have a list of available options handy, but even then, there are some options available that you can see if they can accommodate. In some cases, at least for our situation, there were items that overlapped each other and I feel like there could have been instances where we paid for two separate things, but really having one of them, covered the other (this happened a lot in the smart home aspect). Also, after moving in, there are some things where I think "oh I should have got that." But it wasn't something that was mentioned as an option, so it was hard to know everything in the beginning. The process definitely moves very fast. The craftsmanship was very good. They definitely put up a lot of quality homes, so they know what they are doing. Obviously mistakes can happen, so its important to speak up as soon as you notice an issue. I would say that there are some items that still need fixing after closing, but once you close, I feel like the responsiveness and timeliness of getting these things done definitely slows down as they are already on to the next house. ... More

star-rating Excellentl service

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Gina O.
  • North Las Vegas, NV
  • May 31, 2019

From start to finish and I’m very satisfied with the product

star-rating Great home buying experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Chanhassen, MN
  • April 23, 2019

Pulte was very responsive and always there to help. We had access to the house during the whole process.

star-rating Quality workmanship, layout options, and streamlined purchasing process

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 3

  • Ryan P.
  • Savage, MN
  • December 16, 2020

Although customizations are not an option outside of the available upgrade options (the negative for our situation), the build quality and workmanship is not far off from high end builder quality (the positive). This is our 2nd Pulte home. We had spent the last 2 years looking to move to a better location for our family situation. We looked at many existing homes and competitive builders, but ultimately ended up picking Pulte for their ideal home layout options, high efficiency standards, and quality (as seen in our last Pulte home and our current home. I have not uncovered "cutting corners" as seen by other spec builders). Post closing responsiveness to issues could see improvement. ... More

star-rating Very responsive to my questions and flexible with my closing date.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Michael M.
  • Ponte Vedra, FL
  • December 10, 2020

Pulte Mortgage and Title were phenomenal. I purchased a model, so I would say that this comes without the standard warranty and i should have done a little more checking before the purchase. But the sales and project management team were very good themselves as well. ... More

star-rating Pulte Homes - Sales office was very helpful, thing would have been without

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Timothy V.
  • FLORENCE, AZ
  • October 20, 2020

Sales office was very helpful, thing would have been without the virus problem

star-rating Overall Very Nice Experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Marc I.
  • Orange, OH
  • January 21, 2020

I wouldn't hesitate to buy a home with Pulte again. The experience has been very good. They build nice looking, high quality homes. We are in the process of finalizing remaining punch list items, but we have found the home to be very livable from closing. ... More

star-rating They are organize and reliable

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Brian R.
  • Hanover, MD
  • November 17, 2019

Your move in will be easy and relaxing

star-rating New home

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Mary N.
  • Albuquerque, NM
  • September 11, 2019

I love my new home very much. There are somethings such as walls are crooked in some areas wish it was better quality workmanship done for the price.

star-rating To soon to tell

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • James C.
  • Las Vegas, NV
  • August 29, 2019

Overall the buying experience was great and the builder reps were very quick to get us in under our time restraint. In time I will be able to speak more on build quality and responsiveness to issues.

star-rating Communication

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 3

  • Troy Anthony F.
  • BUCKEYE, AZ
  • January 26, 2021

The communication between the builders and the buyer was very poor! Simple problems could have been resolved with honest communication. I felt I was deceived many times throughout the building process. My issues were resolved, but only through a long and drawn out process. Very frustrating! ... More

star-rating Brookview Manor

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • David B.
  • Galena, OH
  • November 03, 2020

Our home buying experience with Pulte was great. Tiffany the sales representative and Josh the Field Manager really did a great job and was extremely fun to work with. The quality of the workmanship and materials at this point I would have to rate somewhere in the middle. I absolutely love the home however, the paint and drywall in several areas needs to be corrected. In addition, to smaller items. Trustworthiness, again Josh was great and he always completed the task how he said he would. As our primary point of contact he was great to work with! The reason for only 3 stars is because of my interaction with HVAC company that came out to my home to complete our warranty issue. The guy was extremely rude and I asked him to leave. Value for the price we paid. Perhaps this is more of a reflection of the Columbus Ohio housing market. But from an investment perspective, the base price of our home has increased by 30k since Feb. In addition, the 2 appraisals that we had completed in July and August by two different banks ( we found better pricing outside of Pulte Mortgage that they couldn't match) was 40K higher than our purchase price! With our home being the third closing in the new section; and with the majority of closings happening over the next three to four months I would assume our value will increase significantly! Responsiveness to issues. Like any new home you're going to notice items once you actually get into the house. Our home is no exception to this rule. Several items I'm still waiting to get corrected. But I trust that they'll be done soon. The HVAC sub was useless but Pulte Warranty did offer to come out and review the issues that I'm having. Nothing too major but at this price point I expect to have issues remedied fairly quickly. ... More

star-rating Adequate

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Naples, FL
  • September 09, 2020

It would be nice to have more choices for a custom home. We learned that The contractors after market are significantly less

star-rating Somewhat Satisfied Customer

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Craig W.
  • Tamarac, FL
  • August 20, 2020

The overall home buying process with Pulte was very professional and seamless. Other than a few craftsmanship issues with my home, I am pretty satisfied with my home buying experience. I would recommend a Pulte home to my family and friends.

star-rating Pulte Homes - It was a long process and not so optimal communication

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Fair Lawn, NJ
  • December 01, 2020

It was a long process and not so optimal communication

star-rating Pulte Homes - I still love the decision I made towards purchasing this home.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Feyishara B.
  • Forney, TX
  • November 09, 2020

I still love the decision I made towards purchasing this home. There’s several things that are pending to be fixed since I moved in about two months ago to be fixed.

star-rating Qulity

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • San Jose, CA
  • November 07, 2019

The property has cheap quality, the ac is bad when I move in, the window is broken easily and repair speed is slow also a lot of other small issues.

star-rating Pulte Homes - Building process was good.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 1

  • Diane P.
  • Estero, FL
  • October 28, 2020

Building process was good. The 30 day warranty is Not Great and disappointing especially for what I paid for it. It’s a who is responsible?!! Or you accepted! This is not right