Pulte Homes

star-rating (3914 reviews in all areas)

What Homeowners Have to Say About Pulte Homes

Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 3914 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

3914 Reviews - 414 Communities

5 ★(1962)

4 ★(864)

3 ★(548)

2 ★(287)

1 ★(253)

Quality 3.9

Trustworthiness 4.1

Value 4.1

Responsiveness 4

star-rating Pulte Homes - There were some issues that are still unresolved that needed

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Vincent W.
  • Albuquerque, NM
  • June 03, 2020

There were some issues that are still unresolved that needed repairs

star-rating Pulte Homes - The personnel at the sales office, financing and closing were

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 1

  • Bobbi W.
  • BUCKEYE, AZ
  • November 05, 2020

The personnel at the sales office, financing and closing were all great! They quickly responded to any and all questions and concerns alonge the way. However, after we moved in there were some quality issues that we hadn't noticed before and response to these concerns has been very slow. Overall, we are pleased with our purchase but wish we had inspected more carefully and addressed these quality issues before signing. ... More

star-rating Pulte Homes - Try to inspect everything

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 4

Responsiveness star-rating 3

  • Michael S.
  • Bloomingdale, IL
  • October 28, 2020

Try to inspect everything

star-rating Pulte Homes - Had a great buying experience with Pulte Homes.

Quality star-rating 5

Trustworthiness star-rating 0

Value star-rating 5

Responsiveness star-rating 0

  • Alan L.
  • Austin, TX
  • December 02, 2020

Had a great buying experience with Pulte Homes. Highly recommend!

star-rating Lack of care after submitting issues.

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 5

Responsiveness star-rating 1

  • Garrett R.
  • BUCKEYE, AZ
  • October 29, 2020

At first the response to issues was immediately taken care of by Pulte but the vendor responses are terrible. They don't respond to phone calls or they just don't fix the issues.

star-rating Best community

Quality star-rating 5

Trustworthiness star-rating 0

Value star-rating 5

Responsiveness star-rating 0

  • Sudheer S.
  • Austin, TX
  • August 25, 2020

Sales consultant, Field Manager and Design center consultant were very helpful in resolving queries and issues.

star-rating Sales team

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 1

  • Anonymous
  • Las Vegas, NV
  • January 26, 2021

Sales team here were excellent! He keep me updated on what’s going on with the built of my home! The workmanship on the house though. It’s terrible!!!!

star-rating Pulte Homes - Great home and value

Quality star-rating 4

Trustworthiness star-rating 0

Value star-rating 5

Responsiveness star-rating 0

  • Anonymous
  • Austin, TX
  • July 05, 2020

Great home and value

star-rating Good workmanship and home design

Quality star-rating 5

Trustworthiness star-rating 0

Value star-rating 4

Responsiveness star-rating 0

  • Rose-Marie S.
  • Austin, TX
  • June 17, 2020

I like the design and flow of my house. Project manager gave detailed description of phases of the construction. Final walk went through every little detail of the house and I was satisfied that I would be moving into a well-constructed house.

star-rating Stop following up on issues

Quality star-rating 3

Trustworthiness star-rating 1

Value star-rating 3

Responsiveness star-rating 1

  • Anonymous
  • Summerville, SC
  • November 10, 2020

I have had several issues with the home that were not corrected , the site manager stop communicating with me so now I am working with your warranty department hoping to get some repairs taken care of, so the experience was great up until closing then things have gone down hill from there. ... More

star-rating The sellers were very nice and professional. Please read below. I know they had nothing to do with the problem we have encountered

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 1

  • Peter B.
  • Andover, MA
  • October 30, 2020

Our heating unit has been broken for over a month and it has not been fixed. Supposedly they need a part that they can’t seem to obtain. It is actually snowing today. No heat. This is a brand new building. How hard is it to find a part? The are building another 50 unit condominium complex right next to ours. Couldn’t they take one heating unit from there. Our heating unit leaked down to the two floors below us, so we are all unable to have anything in our coat closets. ... More

star-rating Riverside Woods in Andover

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Russell C.
  • Andover, MA
  • June 03, 2020

My wife and I are very happy with our new home.

star-rating Pulte Homes - field superintendent (Andrew) was great .

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Steve S.
  • Naples, FL
  • January 27, 2021

field superintendent (Andrew) was great .. answered any and all questions quickly and with great knowledge .. I really feel good about the product I purchased .. good value and well constructed SS

star-rating Project manager immediately addressed all of our concerns

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Bloomingdale, IL
  • January 06, 2021

Beautifully build homes using high quality material

star-rating Blown away by Pulte, HOA not as great

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Milpitas, CA
  • December 09, 2020

Pulte was phenomenal end to end. From our sales person, to the job site manager, to the community manager we were very impressed. Very easy and high touch customer service. The metro association HOA isn't so great though, it was harder scheduling our move in than buying the house. I will recommend Pulte, but will tell people to be wary of which HOA is used. Guest parking is also ran by the HOA and is super strict as well, it's hard to have friends visit. One star was removed due to HOA. ... More

star-rating Pulte Homes - The walk through process was great!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Simona G.
  • Dumfries, VA
  • November 03, 2020

The walk through process was great!

star-rating Pulte Homes - Nick, the site manager has been outstanding through out the entire

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael C.
  • Wesley Chapel, FL
  • October 28, 2020

Nick, the site manager has been outstanding through out the entire process. As a first time home buyer, he made it look so easy with his quick respones and attention to details.

star-rating Almost Five Stars

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Frank N.
  • Wheaton, IL
  • October 23, 2020

We could not be happier with our overall result. We are thrilled everyday to be here. Our experience with the sales team, management and construction manager was great. Our almost 5 star rating was do to a very bumpy ride with the mortgage team. We did not receive our mortgage approval until the night before our actual closing, which was 8 months after our purchase contract signing. ... More

star-rating Pulte Homes - Overall great experience, only issue was a little bit of difficulty

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Olivia C.
  • Spring, TX
  • October 22, 2020

Overall great experience, only issue was a little bit of difficulty getting in contact with the sales person but other than that the builder and foreman made up for it!

star-rating Pulte Homes - Mortgage experience could have been smoother

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Riverview, FL
  • September 10, 2020

Mortgage experience could have been smoother

star-rating Love my Pulte condo!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William F.
  • Flemington, NJ
  • July 22, 2020

Very well made, solidly built. Is it the finest construction materials...not everywhere...but for the most part, yes. The lower grade stuff is the stuff you might replace right away for style...carpeting, range, refrigerator....those are the main things. As for doors, hardware, toilets....they are good quality and will last. The building is very nice on the outside, very happy with that. It doesn’t look like an “affordable” income restricted bldg. As such, I expect certain things not to be premium grade, of course. What I have is warranted, and things do seem like they will last. I will not replace for style...as I bought this because of my budget. All tolled...I am quite happy and would readily recommend Pulte. ... More

star-rating Loan 's Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Truong V.
  • Fort Worth, TX
  • December 07, 2019

Everything was good. Except loan service from Pulte home.

star-rating excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mohamed E.
  • Richmond, TX
  • September 11, 2019

Easy and professional process to get mortgage on time before closing date. They keep trying to satisfy me and clear any comment we give. I appreciate the effort they did and definitely recommend if been asked.

star-rating Excellent service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gayle M.
  • Sudbury, MA
  • June 11, 2019

Gary, Peter and Bob have been wonderful. Gary and Peter have gone out of their way to fix any issue that has come up. Always, polite, friendly and willing to lend an extra hand. Bob has kept us informed every step of the way of the construction delay. Everyone took into consideration our circumstances and Made our move as easy as possible. ... More

star-rating Pulte Homes - I am very happy with my new Pote home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Noblesville, IN
  • June 01, 2019

I am very happy with my new Pote home. The building quality is excellent. The only negative is that Pulte rushed me through the process of selecting structured and unstructured items. The turnaround was too quick,, which was two and three weeks. For such a large price investment, we need more time. ... More