Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 3914 homeowner reviews to learn why they are the right team to build your new home.
4.1 out of 5 stars
in all areas
3914 Reviews - 414 Communities
5 ★(1962)
4 ★(864)
3 ★(548)
2 ★(287)
1 ★(253)
Quality 3.9
Trustworthiness 4.1
Value 4.1
Responsiveness 4
star-rating Pulse - a reliable home builder
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Every Pulte employee involved with building our home was very reliable
star-rating Overall a positive expirience
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
except issue with mortgage, as things got till the last moment, everything else was smooth
star-rating Our new home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Pulte had an easy process for picking out our options and guided us through everything. After we moved in there were a few items needing attention that we pointed out. Pulte warranty was all over it! very happy with our sales team and the our builder! ... More
star-rating Happy but certain defects showed up
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall happy with the purchase. Great location and good plan. But few defects like a leaking pipe showed up once we moved in. But Pulte was quick to rectify it.
star-rating Minor flaws/ overall good experience
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Small imperfections here and there but over great quality.
star-rating We love our new Pulte home!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall Great Experience. Love the home! Sales Consultants were the best that I've ever worked with (this is the 5th home I've purchased in the past 45 years). Everyone has been great to work with including the construction supervisor, the warranty supervisor, etc. The only negative experience was dealing with Pultes Mortgage Company. I won't go into that...let's just say that it was NOT a good experience. ... More
star-rating Very happy with purchase so far
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
I am extremely happy with purchase of new home. Initial build quality seems very good. I would especially like to comment on home insulation which is really top notch, my heater is not running constantly which is saving me a lot of money. All appliances and AC unit are also of great quality and relatively quiet which is very important to me. Thanks ... More
star-rating Workmanship
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Cabinets and drawers should be inspected thoroughly. Some of my drawers were not properly fastened. Paint droplets are everywhere.
star-rating Thank you
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thank you for our new home. Lloyd was especially amazing and very responsive.
star-rating Long left at Oakland
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I had to sell my washer and dryer because they were to big and the door wouldn’t close. These are modern townhomes they should have laundry rooms designed for modern from load machine. Even the standard machines I had to buy as replacement were just the right size for the door to be able to close. ... More
star-rating Happy in our new home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The whole buying experience was handled so well by our sales person, Faith. She explained everything so well. Selecting our options was a fun time and the design staff were so helpful. Our project manager gave us updates and followed through with correcting any issues. Leugh is still here and didn't disappear after we moved in. So we feel like part of the community already. ... More
Pulte Homes responded:
We love hearing this Janice. Thank you for sharing your story and welcome home! ^Abby
star-rating Pulte Homes - We love the model, the process was quite simple and the post
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We love the model, the process was quite simple and the post move in team have been extremely responsive and helpful (Ryan is the customer relations person). Our construction super (Steven Chipman) has been wonderful as well. Our comment would be - we would encourage you to step the quality control checks prior to move in. While your team has been fantastic in responding, we think that many of the items could have been detected on the front end. Last, the only major concern has been around the overall paint job --- the painters were not good. Simply stated. We have shared this feedback with Pulte. ... More
star-rating very good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
it is complicated to have every little detail worked out, however you do a pretty good job in this regard just a matter of having some areas duly cleaned for delivery...acces gate, garage for example.
star-rating Professionalism
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I was impressed by the value that Pulte provided. For any small issues that were found, they were responsive and prompt in dealing with them. Would recommend Pulte to friends.
star-rating Well built houses for the price
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Only been in the house a month. Follow up repairs was a little cumbersome with matching up dates that worked for the builder and the home owner. Still have a pipe in my front yard. The builders says it belongs to the house next to ours, which is still under construction by a different builder. Spoke to the other builder and he states it belongs to Pulte. ... More
star-rating Pulte Homes - Great floor plans in an exciting new community!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great floor plans in an exciting new community!
star-rating Pulte Homes - Reliable and were able to deliver what they have promised.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Reliable and were able to deliver what they have promised.
star-rating Very Good
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
The experience with Pulte has been very good. From the iniial contact through closing the staff has been top notch.
star-rating We love our new Pulte Home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Pulte has done an outstanding job with our home and their communication. Starting with JJ Thomas, our Building Manager, who was responsive, knowledgeable, professional and honest, to Rebecca Beck in Customer Care, we have been pleased and satisfied to-date. The only reason why my rating above is not 5 stars, there are several outstanding issues that we are currently addressing, although we have confidence they will be handled to our satisfaction. ... More
star-rating Frist to Sign
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
We closed on our home last month. Being the first home in a new development can have it issues, the Pulte team was responsive to everything.
star-rating This was my first new home build
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Pulte company and builders made the transition very easy and the work came out beautiful. I would hire this company again, if I ever decide to move.
star-rating Excellent Warranty
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Working with Mike on the build and Jason for our punch list has been a pleasure.
star-rating Pulte Homes - Great home for us.
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 5
Great home for us. Our first new build. Very happy with the construction.
star-rating First time homebuyer experience
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 4
As a first time home buyer, I received a great experience with Pulte. The environment, people and minimized stress in my experience has made our home worthwhile.
star-rating Ready to move in when on time.
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 5
Purchased unit with the plans shown for the development. Those plans are now changing half way through the development process on the additional buildings. Bathrooms did not come with storage. Medicien cabinet or drawers really should be standard.